About ETC Training Solutions

The CHC30121 Certificate III in Early Childhood Education and Care is for students seeking roles in a range of early childhood education settings, working within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students gain a range of knowledge and skills including caring for children, developing relationships with babies and toddlers, keeping children safe as well as supporting children’s play and learning..

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

The Certificate IV in Community Services is a nationally recognized qualification that prepares students for a career in the community services sector. You will develop skills in community development, case management, diversity, and ethics. Gain hands-on experience through supervised work placements. Graduates can work in various roles, such as community service worker, case manager, and program coordinator in government and non-government organizations..

A CHC50121 Diploma of Early Childhood Education & Care will suit students desiring careers as early childhood educators responsible for designing and implementing curriculum. They work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students will learn how to work in partnership with families to provide appropriate education and care for children, nurture creativity in children as well as implement strategies for the inclusion of all children..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

Become a qualified personal carer with the CHC33021 Certificate III in Individual Support. This nationally recognised qualification allows you to enter one of Australia’s most rapidly growing work sectors and you can specialise in either aged care or disability support. The course covers: supporting independence and wellbeing, recognising healthy body systems, communication protocols in health and community services, implementing infection controls, workplace safety for direct client care, recognising risk of falls, visiting client residences, assisting with client medications, and much more. Enquire now for the full list of study units, personal care career outcomes, and course openings in your area..

Level-up your career in disability support services with the CHC43121 Certificate IV in Disability Support. This nationally recognised qualification will teach you how to provide person-centred services to people with disabilities and mental health issues. The course covers: on-the-job safety, client rights and independence, facilitating community participation and social inclusion, assisting with movement, transporting individuals, visiting client residences, and much more. Enquire now for entry requirements, disability support career outcomes, and upcoming enrolment opportunities near you.

Entry Requirements

A Certificate IV in Youth Work is perfect for students seeking a career in youth work and need the skills to develop and facilitate community service programs for young people. Students learn how work within a community development framework while supporting youth to create opportunities in their own lives. The Certificate IV in Youth Work CHC40421 is a nationally recognised training qualification and part of the official Community Services Training Package..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Become an aged care support worker with the nationally recognised CHC43015 Certificate IV In Ageing Support. This hands-on qualification will teach you how to deliver personal care services to elderly people in nursing homes, aged care facilities, community centres, and private residences. You’ll learn how to coordinate services for older people and meet their personal support needs. At the same time you’ll learn the many risks and issues facing older Australians including falls, dementia, isolation, grief and loss, medication. The course also covers: relationship building, client independence and wellbeing, palliative approach, falls prevention, client transport, communication skills, and much more. Enquire now for entry requirements, aged care career outcomes, and enrolment openings in your area..

Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification..

If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..

Become a trade cook with the SIT30821 Certificate III in Commercial Cookery. This nationally recognised qualification will teach you how to safely prepare and cook a range of contemporary dishes including meats and poultry, seafoods, fruit and vegetables, cakes and breads, desserts, soups, and sauces. Even better you’ll learn how to work efficiently in the back-of-house and can specialise in either contemporary cooking and catering or Asian cookery. Enquire now for the list of study units, specialisation electives (and their availability) as well as training providers near you who offer this qualification..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

A Provide First Aid course can give you the skills and knowledge to assist a casualty in an emergency situation. Whether this training is required as part of your job role or you just want to be more prepared to help in an emergency, this course will prepare you for a range of incidents and situations. It is also the required training for designated first aiders in a workplace. This course includes the Provide Cardiopulmonary Resuscitation unit. The Provide First Aid Course covers a range of subjects you may encounter as a first aider. You’ll learn basic first aid procedures for asthma, epilepsy, bleeding, burns and fractures and develop the skills to manage bites and poisons. The course covers CPR techniques for adults and infants and you’ll also learn how to use an automated external defibrillator. Enquire now for entry requirements and course dates..

Are you looking to start your own business — or assist in the development of a larger startup? You need the BSB30220 Certificate III in Entrepreneurship and New Business. This nationally recognised qualification will help you investigate new business opportunities, organise finances, and develop a working business plan. You’ll also learn the critical compliance requirements of new business ventures in Australia, and graduate with an arsenal of administration skills. Enquire now for the list of study units, enrolment dates, and training centres near you. .

The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..

How about a career as an employment consultant? The CHC41115 Certificate IV in Employment Services will give you the skills you need to match employers with job seekers and help people advance their career. The course takes 12 months to complete and has a heavy focus on interpersonal skills, communication, and relationship building. You’ll graduate ready to work with a diverse range of jobseekers and employers. Enquire now for upcoming training dates and the list of study units..

A Certificate IV in Leadership and Management is perfect for students wanting to advance their people management skills and progress into a leadership role. Students will learn how to determine individual and team development needs and to facilitate the development of a workgroup..

A Provide Cardiopulmonary Resuscitation (CPR) course will give you the practical skills to help a casualty experiencing cardiac arrest. You might need this training for your employment, particularly if you are a designated first aider at your workplace. The course is also suitable for anyone wanting to have the skills to assist in an emergency situation. The Provide Cardiopulmonary Resuscitation (CPR) course prepares you for a range of emergency situations. You’ll learn to provide basic resuscitation, including the use of compressions and rescue breaths. The course explores CPR techniques for adults, children and infants and you’ll also develop the skills to use an automated external defibrillator (AED). Enquire now for entry requirements and course dates..

If you’re considering a career as a professional chef or want to work as a cook or kitchen hand right now, you can’t go wrong with the SIT20421 Certificate II in Cookery. This nationally recognised qualification introduces you to the the commercial kitchen workplace and teaches you how to prepare dishes to commercial standard. The course covers: using food prep equipment, hygiene for food handlers, perishable stock control, communicating with kitchen staff, kitchen safety. Choose electives that support your career growth: cooking and catering, Asian cookery, patisserie, customer service. Enquire now for the full list of study units, food industry career outcomes, and upcoming course openings in your area..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Get a support role in the health sector with the nationally recognised HLT23221 Certificate II in Health Support Services. This hands-on qualification can help you get a job in client support, health administration, or food services. The course begins with an introduction to the health and community services workplace including infection controls, communication skills, and safety protocols. You’ll then gain on-the-job work skills according to your specialisation (food, admin, patient care). Enquire now for entry requirements, specialisation units (and their availability), and enrolment opportunities in your area..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..