Vocational Education and Training
All ETC Training Solutions Courses
Certificate III in Business will provide you with skills in critical thinking, communication, presentation of information and teamwork. You will also learn how to assist in creating a more sustainable, organised, inclusive and safe work environment.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
Certificate III in Early Childhood Education and Care will provide you with the skills to care for children and encourage their development in a safe and supportive environment. If you are looking to work as a nanny, childcare assistant or early childhood educator, this qualification is ideal.
Learn moreCertificate III in Hospitality helps you learn how to be competent in skilled operations with the need to apply discretion and judgement in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. At the completion of this course you may have some responsibility for others and provide technical advice and support to a team.
Learn more- Catering Assistant
- Waiter
- Hotel Porter
- Hotel Receptionist
- Bar Attendant
- Gaming Attendant
- Cafe Attendant
- Concierge
- Kitchen Attendant
- Barista
- Trainee
- Chef
- Cellar Door Manager
- Food Safety Supervisor
- Night Auditor
- Bartender
- Customer Service Manager
- Tour Guide
- Community Organiser
- Tour Driver
- Cooks Assistant
- Sandwich Hand
- Fast Food Assistant
- Executive Housekeeper
- Flight Attendant
- Gym Receptionist
- Food Service Assistant
Certificate IV Business can assist you in developing the communication, critical thinking, problem-solving, analytical, relational and organisational skills needed to succeed in a variety of business roles. The Certificate IV in Business is designed for those in leadership or guidance roles and those who have responsibility for others’ work.
Learn more- Office Manager
- Procurement Officer
- Team Leader
- Supervisor
- Project Coordinator
- Area Manager
- Administration Manager
- Presales Consultant
- Business Administrator
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Retail Team Leader
- Account Manager
- Information Officer
- Customer Service Officer
- Community Engagement Officer
- Enrolment and Admissions Officer
- Customer Success Manager
- Cashier
- Account Executive
- Head of Digital Strategy Transformation
- Digital Business Analyst
- Customer Experience Manager
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Music Manager
- Apiarist
The Diploma of Early Childhood Education and Care will provide you with the skills and knowledge to be responsible for designing and implementing curriculum in early childhood education and care services. This course is for those currently working in the childcare sector or who are interested in acquiring these skills.
Learn moreCertificate III in Individual Support will develop your skills in personal care and aged care activities enabling you to work in aged care facilities and to care for the elderly.
There are no formal entry requirements for the Certificate III in Individual Support (CHC33015). This qualification does require a minimum of 120 hours of work experience.
ETC provides flexible training options either online, classroom based or in the workplace.
Learn more- Aged Care Worker
- Personal Carer
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Disability Support Worker
- Trainee Support Worker
- Home Carer
- Care Coordinator
- Community Support Worker
- Patient Care Assistant
- Peer Support Worker
- Residential Care Officer
- Senior Support Worker
- Support Worker
- Trainee
- Kennel Hand
- Animal Shelter Attendant
- Remedial Yoga Therapist
- Hospital Orderly
Certificate IV in Ageing Support will develop your skills in aged care activities relating to clients well being, provide services to clients with complex needs and liaise with professionals and other carers.
There are no formal entry requirements for Certificate IV in Ageing Support (CHC43015). This qualification does require a minimum 120 hours of work experience.
ETC provides flexible training options either online, classroom based or in the workplace.
Learn moreThe Certificate IV in Youth Work qualification reflects the role of workers who develop and facilitate programs for young people through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.
Learn moreCertificate II in Retail Services reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
Learn moreThe Certificate III in Retail reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisation expectations with a sound knowledge of product and service offerings. Individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision.
Learn moreOur Certificate II in Hospitality is one of our WORKIT courses. These courses are designed to provide you with on the job experience in a safe work environment that is supervised by your trainer. Our Certificate II course will provide you with the basics you require to get a job in the Hospitality industry and includes all the the essential units.
There are no formal educational requirements for entry into this course. For entry in to our WORKIT program please contact our training department.
ETC provides flexible training options either online, classroom based or in the workplace.
Learn moreThe SIT30821 – Certificate III in Commercial Cookery qualification reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work as a commercial cook in organisations such as restaurants, hotels, clubs, pubs, cafés, and coffee shops.
Learn moreCertificate IV in Community Services will develop your skills to provide a range of services and interventions to clients in the Community Services industry. On completion of this qualification you will be able to design and deliver programs that aim to enhance the well being of individuals and groups.
Learn more- Youth Worker
- Housing Officer
- Family Support Worker
- Case Manager
- Community Corrections Officer
- Community Development Worker
- Senior Support Worker
- Welfare Worker
- Youth Justice Officer
- Outreach Worker
- Aboriginal Community Care Worker
- Community Support Worker
- Community Care Worker
- Intake Worker
- Mental Health Support Worker
- Peer Support Worker
- Residential Care Officer
- Residential Care Worker
- Support Worker
- Volunteer Coordinator
- Youth Case Worker
- Rehabilitation Counsellor
- Animal Shelter Attendant
- Life Coach
- Case Worker
The Diploma of Leadership and Management will provide you with the skills and knowledge to display initiative and judgement in planning, organising, implementing and monitoring your own workload as well as others. You will use communication skills to support individuals and to plan, design, apply and evaluate solutions to unpredictable problems.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- General Manager
- Area Manager
- Presales Consultant
- Regional Manager
- Service Director
- Team Administrator
- Governance Coordinator
- Creative Entrepreneur
- ICT Project Manager
- Data Miner
- Product Specialist
- Digital Project Manager
- Corporate Services Manager
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Sports Facility Manager
- Landfill Supervisor
- Investigation Manager
- RTO Compliance Officer
- Intelligence Officer
- National Security Adviser
- Innovation Coordinator
- Customer Success Manager
- Chief Innovation Officer
- Logistician
- Innovation Manager
- Event Planner
- Strata Manager
- Student Experience Officer
- Travel Agency Manager
- Regional Coordinator
- Conservation Manager
- Venue Manager
- Real Estate Agency Manager
- Bank Manager
- Aquaculture Manager
- Sustainable Farmer
- Winemaker
- Vineyard Manager
- Planning Officer
- Social Media Strategist
- Cellar Door Manager
- Resilience Officer
- Head of Procurement
- Head of Digital Strategy Transformation
- Radio Producer
- Accounting Manager
- Financial Controller
- Forensic Accountant
- Customer Experience Manager
- Innovation Strategist
- Operations Officer
- Customer Service Manager
- Fraud Analyst
- Financial Assistant
- Assistant Broker
- Library Assistant
- Museum Assistant
- Librarian
- Gym Manager
- Fitness Centre Manager
- Sales Analyst
- High Performance Coach
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Local Government Customer Service Assistant
- Reservations Manager
- HVAC Technician
- Council Member
- Bakery Manager
- Clinical Coder
- Grip
- Gaffer
- Driller
- Drilling Supervisor
- Service Manager
- Helicopter Pilot
- Flying Instructor
- Concreter
- Parts Manager
- Steel Fixer
- Executive Housekeeper
- Surveyor Assistant
- Plant Manager
- Fleet Manager
- Duty Manager (Police Force)
- Facilities Manager
- Airport Operations Manager
- Abattoir Supervisor
- Technical Project Manager
- Senior Merchandiser
- Workplace Inspector
- Rail Safety Manager
- Crematorium Technician
- Athlete
- Community Coach
- Renewable Energy Tradesperson
- Funeral Director
- Funeral Assistant
- Electrical Fitter
Certificate IV in Retail Management will teach you how to be competent in the management skills of those working in the retail and/or wholesale industries. Work would include managing a small retail outlet, a department within a larger retail store, a small wholesale outlet, or a department within a larger wholesale business.
Learn moreLearn how to be competent in skilled operations and team leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.
The qualification is suitable for an Australian apprenticeship pathway.
There are no formal prerequisites for this qualification. However, it is preferred that candidates have relevant vocational experience and/or an industry specific qualification. There are no formal educational requirements for entry into this course.
ETC provides flexible training options either online, classroom based or in the workplace.
Learn more- Gaming Supervisor
- Gaming Manager
- Restaurant Supervisor
- Front Office Supervisor
- Hotel Manager
- Motel Manager
- Cafe or Restaurant Manager
- Duty Manager
- Shift Manager
- Bar Manager
- Retail Team Leader
- Venue Manager
- Event Planner
- Cellar Door Manager
- Food Safety Supervisor
- Bartender
- Tour Guide
- Tour Driver
- Cooks Assistant
- Sandwich Hand
- Conference Manager
- Fast Food Assistant
- Reservations Manager
- Bakery Manager
This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine and variable tasks in collaboration with others in a team environment.
Learn moreThis training will allow you to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance.
This qualification is valid for three years. An update should be undertaken WITHIN the three year period, in which case you only need to complete the second day of the course as a Refresher (you must present your Senior First Aid certificate to the trainer on the day of training).
Learn moreThis qualification covers workers who provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment. Workers at this level need an understanding of access and equity issues including cultural diversity, Aboriginal and/or Torres Strait Islander and disability issues and to work with local communities in the provision of services.
Learn moreCertificate IV in Leadership and Management is designed for those wanting to take on more guidance, support, leadership, organisation and management responsibilities within a variety of enterprise and business contexts. This qualification may assist you in analysing and evaluating information from a variety of sources and applying solutions to both predictable and unpredictable problems.
Learn moreThe Certificate III in Entrepreneurship and New Business is designed for people establishing or carrying on business as a sole trader or contractor, as well as those supporting the establishment of a new venture as part of a larger organisation.
Learn moreThe Certificate II in Workplace Skills course will provide you with the necessary skills and knowledge needed in preparation for work, such as customer service, business, time management using various digital devices/software.
Learn moreThis qualification will assist individuals in establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation. These individuals will gain skills and a broad knowledge base to solve a range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others and have responsibility for the output of others.
Learn moreThis unit describes the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines.
This unit applies to all workers who may be required to provide CPR, in a range of situations, including community and workplace settings.
Learn moreThe SIT20421 – Certificate II in Cookery qualification reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work as a commercial cook in organisations such as restaurants, hotels, clubs, pubs, cafés, and coffee shops.
Learn moreA Certificate IV in Disability Support will help you develop the skills to provide support and training to people with disabilities in community-based and residential settings. Your support will enable people with disabilities to be more independent, self-reliant and participate more in the community.
Learn more