Patient Services Assistant

A Patient Services Assistant helps with patient needs at a hospital or healthcare facility. You might assist patients on arrival or help them with other tasks such as dressing or showering. Patient Services Assistants may help with moving patients or transferring them to other sections of the facility. You may also deliver meals or help with other duties as required.

Patient Services Assistants should have good personal skills and be good at customer service. You’ll need to be able to communicate well with patients from a range of backgrounds and be able to listen to their concerns. Patient Services Assistants should work as part of a larger team and follow correct procedures.

Future demand High
Average yearly income $58,136
Skill level Beginner

How do I become a patient services assistant?

All skill levels Beginner Experienced
HLT33115

Certificate III in Health Services Assistance

On Campus, Online
4 - 12 months
$2,496 - $6,501
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT33021

Certificate III in Allied Health Assistance

On Campus, Online
12 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT43021

Certificate IV in Allied Health Assistance

Online
18 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT23221

Certificate II in Health Support Services (Health Administration)

Blended, On Campus
6 - 12 months
$0 - $3,600
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47715

Certificate IV in Medical Practice Assisting

Blended, Online, Traineeship
24 months
$0 - $11,760
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT23221

Certificate II in Health Support Services

Blended, Distance, On Campus, Online, Traineeship
2 - 24 months
$0 - $4,530
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

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21st December 2022