ETC Training Solutions
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)Certificate II in Retail Services reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
Delivery mode
ETC Training Solutions offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
- 20-40 Albert Street, Taree
- 41 Belgrave Street, Kempsey
- 133-137 Gordon Street, Port Macquarie
- 80 High Street, Wauchope
- 38-40 Ridge Street Nambucca Heads
- 23 Prince Street, Grafton
- 118 Tamar Street, Ballina
- 17 Conway Street, Lismore
- 99 Minjungbal Drive, Tweed Heads South
- 1/24 Cotton Street, Nerang
- 23 Nind Street, Southport
- 1051 Gold Coast Highway, Palm Beach
- 238 Robina Town Centre Drive, Robina
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- NSW Subsidised Training This training may be subsidised by the NSW Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About ETC Training Solutions
ETC is a leading provider of employment, training and business services. Through our jobactive, Transition to Work and Disability Employment Services contracts we help people in many different situations to overcome their personal challenges. We do this by helping them gain the skills they need to find sustainable employment. We also assist employers in finding people who are the right fit for their business. As a Registered Training Organisation, ETC works closely with employers to develop innovative training programs that meet industry needs.
