About Designer Life

This qualification reflects the varied roles of individuals across different industry sectors who may apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

This qualification reflects the role of individuals who have a range of well-developed service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés and coffee shops.

Are you looking to get started in a fulfilling career? This qualification may be used as a pathway for entry into the workforce as a community services worker providing a first point of contact and assisting individuals in meeting their immediate needs.

This qualification reflects the role of entry level community service workers who support individuals through the provision of personcentered services. Work may include day-to-day support of individuals in community settings or support through the implementation of specific community-based programs. At this level, work takes place under direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide personcentered support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

This qualification reflects the role of front line retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as front line team member, customer service assistant and point-of-sale operator.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings.

This qualification is designed for individuals who require further foundation skills development to prepare for workforce entry or vocational training pathways.

This qualification reflects the role of individuals who provide programsand services to individuals, groups of clients and employers to support people in planning their career and/ or locating, securing and maintaining suitable employment.

This qualification is best suited to students who are wanting to establish a new business or run an existing business as a sole trader or contractor, as well as those supporting the establishment of a new venture as part of a larger organisation. These individuals apply a broad range of competencies in varied contexts, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a small team.

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

This qualification is ideal for those who are currently the owner, manager,or employee of a small business, those who are seeking to establish a new venture as a part of an organisation, or those who are wanting to develop their skills and knowledge as a sole trader or contractor

This qualification reflects the role of individuals working in a range of customer service roles. Duties would include working with multiple communication channels, providing excellent customer service, adhering to key performance indicators, working in a team environment, providing support to a team, providing technical advice and capturing data.

This qualification provides a pathway to work in the sales and marketing sector. Individuals with this qualification are able to perform roles such as customer engagement officer or customer engagement assistant.

Are you looking for a career in business? This course will help you with developing the necessary skills in preparation for work in a range of entry level administrative positions or for further study

This entry-level qualification allows individuals across a variety of industry sectors to develop basic skills and knowledge to prepare for work. They may undertake a range of simple tasks under close supervision. The range of technical skills and knowledge is limited.

This qualification provides a range of introductory skills and knowledge to provide individuals with an understanding of the business environment.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

This training will provide you with the skills to recognise and professionally deal with intoxicated customers and to enable you to become industry ready. There is a mix of active participation, practical demonstrations and completion of written questions.

Use Hygenic Practices for Food Safety applies to businesses with permanent or temporary kitchen premises or smaller food preparation or bar areas.

In Queensland, all food handlers are required to complete food safety training, this includes anyone who handles food directly or works with surfaces that might come into contact with food, such as cutlery, plates and bowls during the course of their daily work activities. This includes cooks, chefs, caterers, kitchen stewards, kitchen hands, bar, and food and beverage attendants, and sometimes room attendants and front office staff.

This qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

Responsible provision of gambling services is a balance of allowing individuals to engage in gambling as a form of entertainment and ensuring their safety and well-being.

Responsible provision of gambling services must be provided wherever gambling activities are undertaken and is an essential skill for all personnel who carry out gaming duties or gaming tasks within licenced venues (such as hotels, motels, clubs, pubs, and casinos).