Industry Training
All Academy Xi Courses
Customer Experience (CX) is a future-proof discipline that will remain in demand. It’s an innately human skillset, that technology simply cannot truly understand and replicate.
In this course you will gain a broad understanding of CX, including foundational CX theory, where CX fits in an organisation, and how best to approach influencing others to adopt a CX mindset. You will also graduate with a slew of practical CX skills including CX research and stakeholder management techniques, customer journey mapping, CX strategy design and much more.
You will walk away having created a CX strategy project, that can be actioned in your current role or used as a portfolio piece to demonstrate your practical skillset to current and future employers.
Learn moreThe world’s love affair with social media represents a golden opportunity for businesses with marketing ambitions. The Social Media Marketing industry has grown by 17% in the last year alone and is now worth $134 billion, accounting for 33% of all digital marketing spending.
In Australia, skilled Social Media Marketers are more sought after than ever before, with Seek currently advertising over 9,000 specialist roles.
Designed in response to rising demand for Social Media Marketers, this course is hands-on, immersive and offers a balanced skill-set, enabling you to produce razor-sharp content that’s backed up by a solid marketing strategy:
- Learn how to select the best forms of content and platforms based on your specific audience, brand, and goals.
- Develop the technical skills and tactical mindset needed to combine strategy and execution, helping you become a well-rounded Social Media Marketer.
- Get comfortable with the end-to-end Social Media Marketing process, from building a comprehensive strategy and calendar, to creating and scheduling content.
- Learn how to determine your audience and goals, measure the success of your strategy, and use analytics to refine your content.
- Build a custom portfolio with content assets and ad mockups that helps you stand out from the crowd.
Every time you use a digital product, your experience of it and the impression it leaves is the result of “good” or “poor” UX UI Design. Knowing that one in three consumers will walk away from a brand they love after just one bad experience, it’s clear that UX UI Design has the potential to directly impact a company’s bottom line.
UX UI Design is central to any business strategy across all industries. Most design roles require an understanding of both in order to bridge the gap between a business’ goals and its users’ needs. Australian hiring managers and recruiters report that employment demand for designers with both UX and UI skills far outweighs the supply.
If you want to fast-track your route into the industry, our UX UI Design: Transform course is for you. This intensive online program will equip you with the full spectrum of theoretical and practical skills required to be a well-rounded UX UI Designer.
Learn moreWith the world of digital projects growing so rapidly, companies will need to invest in training and recruitment for their project teams. According to a 2018 World Economic Forum report:
54% of qualified PMs with the right skills will need training and upskilling by 2022.
Our Digital Project Management Elevate course is built for aspiring digital project managers, or for more traditional managers who want to get formal training specific to the digital space.
Elevate your career with hands-on skills by:
- Planning projects using the traditional waterfall approach
- Running Agile Scrum sprints
- Using popular project management software (Jira and TeamGantt)
- Troubleshooting and getting failing projects back on track
- Motivating, managing, and getting the best out of your team
- Managing scope, time, budget, resources, risk, and quality
With the volume and variety of data steadily increasing, the demand for data analysis capabilities is on the rise. Today’s professionals (not just analysts!) are expected to work with data confidently, using it to guide decisions that ensure business growth.
Our Data Analytics: Elevate course is built for professionals who want to fully appreciate the power of data and put it to practical use. Operating within a real-world context, you will:
- Get your ‘hands dirty’ in data, identifying key insights and creating meaningful visualizations
- Work with engaging datasets as diverse as World Development Indicators, craft beer, movies, women’s shoes, and local housing prices
- Confidently use popular data tools like SQL, Excel, Python, Tableau, Datawrapper, and Google BigQuery
- Communicate and influence stakeholders with clear data storytelling and visualizations
- Apply statistical concepts to practical, real-life scenarios
You’ll graduate with the hands-on skills, strategic thinking, and confidence to work with data more comfortably in your role, so you can harness its true potential.
Learn moreThe demand for Graphic Designers is expanding, with over 1,250 roles available in Australia and the field set to grow by 12.9% over the next 5 years.
As well as working in a company’s design team, Graphic Designers may enjoy the freedom of freelancing or being self-employed.
This Graphic Design course is highly practical, immersive, and will get you industry-ready faster than other traditional courses, quickly transforming your creative instincts into the tangible skill-set employers are searching for. By the end of the course you’ll:
- Get to grips with a range of static and motion software that’s driving today’s design industry
- Work with real clients, interpret briefs, and create compelling design solutions
- Build a custom portfolio and personal brand that helps you stand out from the crowd
- Learn how to set up and run a successful small business
During and after the course, you can work with our Career Support Team to identify job opportunities, prepare for interviews, kickstart a business, or land your dream design role.
Learn moreEvery time you use a digital product, your experience of it and the impression it leaves is the result of “good” or “poor” UX and UI Design. Knowing that one in three consumers will walk away from a brand they love after just one bad experience (PwC, The Future of CX), it’s clear that UX and UI Design have the potential to directly impact a company’s bottom line.
This course is for you if you want to complement your existing professional expertise and boost your career with in-demand skills in UX, UI, design thinking, and human-centered processes.
On completion of this course, you’ll be able to:
- Design quality digital products or services that align with customer needs
- Conduct research to understand the market, business needs, and the user
- Develop research-driven user personas and usage scenarios
- Ideate and optimize design ideas into design solutions
- Design user interactions for effortless navigation
- Prepare solutions consistent with design language, style guides, brand standards, insights, and customer feedback
- Visualize your design solution with mockups and wireframes
- Develop low- and hi-fi prototypes and test them for usability
- Showcase your practical UX and UI Design skills in your personal project
Upskilling in Graphic Design opens a career path full of opportunities, rewards, and personal fulfillment. It’s a passion job where you can solve problems you care about, shifting perspectives through powerful visual communications.
Enjoy true flexibility by choosing how, where, and when you work. As industry, tools, and specializations constantly evolve, strengthen your growth mindset and never stop learning. It’s a future-proof career that will remain in-demand, as creativity can never be automated. Companies across all industries are constantly on the hunt for people with Graphic Design skills to help them craft thoughtfully designed assets that build brand recognition and loyalty.
This course is ideal if you want to complement your existing professional expertise and boost your career with a practical course in Graphic Design.
Working with industry-standard software*, you’ll learn the technical and conceptual skills required to execute ideas, producing effective and inspirational work. You’ll explore the design process, idea generation, and problem-solving techniques to solve briefs. You’ll also gain an appreciation of what makes good design above and beyond the aesthetics. You’ll create a portfolio and brand book, demonstrating your practical skills to a current or future employer.
Learn moreOur UX Design Foundations course is ideal if you’re curious about this in-demand discipline and want to quench your curiosity by learning the basics of UX.
You’ll explore the key concepts underpinning the UX process, from defining the problem space and the different types of UX research to building empathy with your users and translating research into concept ideation.
You’ll know how to establish a Minimum Viable Product (MVP) and will learn the different techniques to create a prototype and leverage users’ feedback and usability testing to improve your solution. You’ll build assets which will form the basis of your portfolio project, showcasing your approach and outcomes to a UX challenge.
Learn moreUser Interface (UI) Design is concerned with the look, feel, and interactivity of any digital product such as a website, software, or mobile app. UI Designers consider the layout, grid, typography, and color of each feature on-screen.
Familiarize yourself with the background, core concepts, terminology, and applications of UI Design. Learn about wireframes and prototypes, key UI software, mood boards, and go through the requirements of a client brief. You’ll also be introduced to your design challenges, which will form the basis of your portfolio project.
Learn moreThis course will teach you all the programming fundamentals, right from Object-Oriented Programming to working with APIs, database modeling, to understanding Model-View-Controller (MVC) patterns used to build large-scale applications.
You’ll learn two key programming languages, JavaScript and Ruby, which will give you the foundations to adapt to any language as technology evolves throughout your career.
Learning two languages across the tech stack allows you to differentiate between core Software Engineering principles and language-specific nuances, which, in turn, will make learning further languages easier.
We chose these two in particular due to their readability, wide usage, and large open-source communities that provide a wealth of off-the-shelf tools to get you going. There’s also the added benefit that both Ruby and JavaScript let you see your results fast, making it easy to start building and learning early on in the course.
This course covers both front and back-end development, allowing you to become a well-versed Full-stack Developer, which greatly increases your employability. You will gain much more than technical skills. Prove you can talk the tech talk by writing and maintaining blog posts, setting up your own GitHub profile, and joining the wider tech community.
Most importantly, establish a portfolio of personally-relevant, functional web applications to impress potential employers, as you work through the course and with our Career Support Team to land a role. All this will teach you to think and build like a well-rounded Software Engineer.
Learn moreThis course is suitable for anyone who wants to start a new tech career as a Front-End Web Developer, or for those looking to enhance their existing career in marketing, design, product management, or IT support. You’ll learn vital front-end web development skills including HTML (Hyper Text Markup Language), CSS (Cascading Style Sheets), and JavaScript - the building blocks of the web. You will also learn how to use React, one of the most popular and widely used open-source JavaScript libraries for front-end development. Easy to learn, React was developed by Facebook and enables you to build high-quality user interfaces quickly and efficiently. Many top companies trust and use React, including Netflix, Airbnb, and PayPal because it is a very reliable tool for front-end development.
Armed with these skills and tools, you’ll quickly dive in and start building your own interactive websites and web apps. You’ll get the opportunity to base your course projects on any subject you like, giving you creative ownership and practical outcomes you can use in the workplace.
You’ll gain much more than coding skills. Prove you can talk tech by writing and maintaining blog posts, setting up your own GitHub profile, and joining the wider tech community. Most importantly, establish your portfolio of personally-relevant, functional web apps to impress potential employers, as you work through the course and with our Career Support Team to land a role.
All of this will teach you to think and build like a well-rounded Front-End Web Developer.
Learn moreThe demand for data analytics skills has risen sharply, with LinkedIn reporting a massive 650% surge in Data Analytics and Data Science roles since 2012. This upward trend is expected to continue, with the number of roles in Australia set to grow a further 28% by 2024.
This course is perfect for anyone wanting to start a highly sought-after Data Analytics career.
2,000,000,000,000,000,000 bytes of data are generated each day across all industries.
With an almost limitless amount of raw data at our fingertips, it’s up to data analysts and data scientists to extract meaningful information from it. If you’re ready to make sense of data and unleash its true potential, this course is for you.
Learn moreThis course is perfect for anyone who wants to start a new tech career as a Cyber Security Analyst or Cyber Security Engineer. An average of 185 cybercrime reports are made in Australia every day - that's more than 1 report every 10 minutes!
As a result, there is rising demand for cyber experts, with experienced professionals commanding an average salary of $121,591. With amazing pay opportunities and huge scope for professional development, there’s never been a better time to break into the industry.
That’s where this course comes in. In just 12 months, you’ll learn how to think, analyze, and protect like a Cyber Security professional. As well as helping you pick up practical tools and technical skills, this course enables you to develop a range of soft skills. Prove you can translate complex issues into stakeholder-friendly language by showcasing your final project to a panel of experts.
By the end of the course, you’ll be prepared to gain a globally recognized CompTIA Security+ certification. You’ll also build a portfolio of projects to impress potential employers and work with our Career Support Program to land the role you’re after.
Learn moreThis course is perfect for anyone wanting to start a highly sought-after career in Product Management. With roles in Australia expected to increase by 10.3% in five years*, Product Management is now considered one of three core skillsets needed to drive digital growth in businesses.
Built by industry professionals, this course is designed to immerse you in the real-world challenges Product Managers face every day.
By the end of the course, you’ll be able to:
- Define your product’s vision and see it through
- Create Jira backlogs, plan Agile sprints, and work in Agile scrum
- Test an Alpha & Beta product via simulation
- Persuade stakeholders to ‘buy in’ to your vision
- Use financial modeling to keep spending on track
- Use marketing to tell a product’s story
- Refine a product post-launch with ongoing data analysis
- Champion the voice of the customer
During and after the course, you’ll work with our Career Support Team to identify job opportunities, prepare for interviews, and land that all-important new role.
Learn moreWe are increasingly moving to a service and experience economy. Never has it been more important for businesses to work within unified, efficient systems to deliver a seamless consumer experience.
According to a recent McKinsey report, organizations who interweave design and data capabilities to solve business problems see up to a 30% increase in performance.
This explains Service Design’s growing importance across industries. It helps build brand differentiation, loyalty, and long-term business value.
This course will set you up for success with knowledge of how to:
- Map a service’s end-to-end journey across digital and offline touchpoints
- Understand how people interact with your company; and identify their pains and gains through a customer journey map
- Translate user stories and propose design approaches to meet stakeholder needs
- Ideate, design, and test workable prototypes
- Adapt products and services in response to ambiguity and constraints
- Prepare a current and future state Service Blueprint to help others execute your service vision
- Set your business apart from the crowd by delivering truly exceptional service experiences
- Put Service Design principles into practice by leveraging a comprehensive toolkit.
Design Thinking is not exclusive to designers or those in creative fields. It is increasingly being used across the board to strategically improve processes, simplify complex problems, and foster a culture of innovation to drive business value. In fact, while it produces game-changing solutions, this structured process actually reduces the risks associated with launching new ideas.
Companies that integrate design thinking into their corporate strategy outperform their peers by as much as 228% annually (source: Design Value Index).
In today’s competitive workforce, understanding and implementing Design Thinking practices can boost your career. Over 50% of design-led companies learned Design Thinking from specialist academic institutions, coaches, or agencies (source: Parsons School of Design).
In this course, you’ll learn:
- The theory and mindset behind Design Thinking
- How to apply Design Thinking tools and hands-on methods within a business context
- Practical strategies as a leader to build a culture of innovation in your organization
Data is the backbone of any well-informed decision and a vital driver of corporate strategy and growth. However, a “data language barrier” often stops organizations from getting the full value of data analytics.
This course will equip you with the technical skills, adaptability, and creative mindset to make sense of data, translate it into actionable insights, and drive business results. That’s a serious edge for any career.
With this course, you can:
- Level up your ability to run your own queries, perform analysis, and build visualizations without relying on your data team
- Speak the language of data analytics and data science
- Visualize and present data to influence decisions and gain stakeholders’ buy-in
- Step beyond spreadsheets and start using powerful and flexible tools that are an asset to every data-driven professional
- Confidently add SQL, basic Python, and Data Visualization to your resume and gain a competitive advantage
Front-end development skills are versatile, and being adept at them can boost your career prospects not only as a junior Developer, but also in tech-adjacent fields such as Marketing, Design, Product Management, and more.
The Front-End Web Development: Elevate course will teach you how to build a fully functioning, interactive website from scratch. You’ll learn HTML, CSS, and JavaScript—the trifecta of skills that every Front-End Web Developer needs in their arsenal.
Beyond learning coding skills, you’ll join the wider IT community and learn how to talk tech. Most importantly, you’ll start establishing your portfolio of relevant, functional web pages to impress current or potential employers, as you work through the course.
If you’re thinking seriously about a career in tech, this course is a great first step. You’ll get a solid foundation of in-demand coding skills, and the confidence to proceed further into the world of web development.
Learn moreThe demand for digital marketing skills is booming, with over 21% projected job growth* in five years, and an average salary of $110,000. So, learning how to leverage digital channels and tools to generate leads, drive brand awareness, and acquire new customers can help boost your career.
This course will equip you with the theoretical and practical skills required to manage digital channels, generate data-driven insights, and develop digital marketing campaigns. You’ll walk away from this course with the skills needed to:
- Create and implement an end-to-end digital marketing campaign
- Develop personas and customer journey maps to guide channel planning
- Leverage a range of channels such as Search, Social Media, and Email
- Create impactful, shareable content and amplify its reach
- Use key email marketing automation tools
- Use data-driven insights to optimize your campaign
- Improve conversions by using UX and CX principles
With digital transformation on the rise, we are seeing a new wave of leaders emerge and the need for digital leadership skills is becoming increasingly critical.
According to Forbes, companies whose leaders are most digitally capable financially outperform the average by 50%.
Digital experts who excel at their craft often find themselves promoted to senior positions, suddenly faced with the challenge of leading others. Faced with new responsibilities, emerging leaders must arm themselves with new skills in order to motivate, inspire, and lead high-performing teams in the digital age.
In a rapidly changing digital environment, traditional top-down management structures too need to adapt. If you’re keen to become an effective and mindful leader in a fast-changing world, this is the course for you.
Packed with hands-on activities, our training will enable you to:
- Focus on the specific characteristics, processes, and challenges of leadership in a digital context
- Understand your own leadership style, types of leadership, and team dynamics
- Get adept at people leadership, leading teams, commercial acumen, and stakeholder and change management
- Leverage your real-world workplace experiences, challenges, and opportunities
- Work on a digital leadership project relevant to your workplace
- Present and report in the same way as you would to stakeholders/clients
In 12 short weeks, this course will teach you how to analyze hacker methods and capabilities, define risk-mitigating strategies, and develop ICT security leader communication skills—the essentials that every cyber security professional needs in their arsenal.
In addition to learning the fundamentals, you’ll consolidate and enrich your learning with regular assessment tasks and research papers, which you can use to inform any further training you embark on in the future.
If you’re thinking seriously about a career in cyber security, this course is a great first step. You’ll get a solid foundation of introductory concepts, methodologies, and practices, and the confidence to proceed further into the world of cyber security
Learn moreDigital transformation across all industries has resulted in a steep rise in companies investing in tech to get ahead. With more products being built than ever before, the need for Product Managers is growing rapidly.
Amongst the highest paid roles in tech across Australia and the United States, the current average Product Manager salary comes in at $117,849. It’s a more challenging role to fill due to the diverse skills and capabilities required and has one of the fastest growing skills gaps in Australia.
Recognising the demand from employers, we designed this course with leading Product Management experts to bring you the most current, industry-aligned content. This advanced course teaches you vital skills needed in the day-to-day job—through the lens of both product strategy and management.
Learn moreThis course teaches the fundamentals of service design concepts, frameworks, and tools. It is perfect for a range of learners who want a high-level overview of service design, from Graphic or Industrial Designers, to Business Analysts or Product Managers.
Our Service Design Foundations course is ideal if you’re curious about this in-demand discipline and want to quench your curiosity by learning the basics of service design.
You’ll learn the principles underpinning service design and design thinking, explore the problem space, and the different types of service design research. Translating user research into insights, you’ll understand how to see services from a customer perspective. You’ll build assets which will form the basis of your portfolio project, showcasing your approach and outcomes to a service design challenge.
Learn moreThis course teaches the fundamentals of Digital Marketing concepts, channels, and tools. It is perfect for a range of learners who want a high-level overview of digital marketing, from Brand or Product Managers, business owners, to traditional marketers or IT professionals.
Our Digital Marketing Foundations course is for you if you’re curious about the digital marketing buzz and want to quench your curiosity by learning the fundamentals of SEO, SEM, social media, and content marketing strategy, and be able to build campaigns and analyze data through Google tools.
Learn moreProduct management is about driving every moment of a product lifecycle to effectively take a new product or service from idea to market.
With such a broad spectrum of people and tasks to oversee, Product Managers are ‘jacks of all trades’ who sit at the center of all activities and have skills across management, analytics, and creative fields. They are a vital component of any organisation’s success, in charge of aligning a company’s objectives with market needs, reducing the risks of failed products, and future-proofing a business by constantly working on the “next big thing”.
Learn more