Service Designer Courses

The Design Thinking for Innovation: Elevate course introduces Design Thinking, a versatile approach used across various industries to enhance processes and foster innovation. This methodology blends a creative mindset, a structured process, and a practical toolkit to solve complex problems effectively and reduce risks associated with new ideas. Students will learn to empathize with users, identify hidden needs, reframe problems, and experiment to find original solutions. The course includes project work and activities to apply Design Thinking principles practically. .

The Service Design: Foundations course offers a comprehensive introduction to service design concepts, frameworks, and tools, suitable for professionals from various fields such as graphic design, industrial design, business analysis, or product management. Students will learn the principles of service design and design thinking, explore problem spaces, and conduct service design research. They will translate user research into insights, viewing services from the customer's perspective. The course culminates in a portfolio project where students showcase their approach and solutions to a service design challenge. .

The Service Design: Elevate course equips students with comprehensive Service Design skills, from conducting research and drawing insights to ideating, prototyping, testing, and creating service blueprints. Students will gain a solid understanding of Service Design principles and learn to map and communicate the journey of a service across digital and offline channels. Upon completion, students will be proficient in visualising and solving service problems, making decisions based on research, and designing services that meet customer needs. This training is ideal for entrepreneurs and anyone looking to enhance their practical Service Design skills for immediate application. .

The Master of Design is an interdisciplinary course with a strong industry focus, centring on the role of design in innovation and the global economy. It blends technology, design thinking, conceptual exploration, strategy, and communication with practical skills. This approach elevates both professional and practical design knowledge to an advanced level, making it ideal for those looking to deepen their expertise in the field and apply it effectively in a rapidly evolving global market. .

The Master of Interaction Design focuses on designing interactive digital products, environments, systems, and services, meeting the needs of users. This course prepares students with current theoretical knowledge and practical skills required in this rapidly advancing field. It is ideal for those seeking to excel in creating user-centric digital solutions, ensuring satisfactory user experiences in various technological domains. Graduates will be well-equipped for roles in the dynamic and innovative field of interaction design. .