Academy Xi

Service Design: Foundations

Industry Training

This course teaches the fundamentals of service design concepts, frameworks, and tools. It is perfect for a range of learners who want a high-level overview of service design, from Graphic or Industrial Designers, to Business Analysts or Product Managers.

Our Service Design Foundations course is ideal if you’re curious about this in-demand discipline and want to quench your curiosity by learning the basics of service design.

You’ll learn the principles underpinning service design and design thinking, explore the problem space, and the different types of service design research. Translating user research into insights, you’ll understand how to see services from a customer perspective. You’ll build assets which will form the basis of your portfolio project, showcasing your approach and outcomes to a service design challenge.

Delivery mode

Academy Xi offers this course through the following delivery modes:

Online

Set your own study schedule and balance study with your other commitments.

Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* Unavailable $0 Fees are based on full-time study.
  • Pay-in-full online from $899*(RRP $999)
  • Study Now, Pay Later: From $19.21 per week
Study mode Online
Duration 6 Months
Estimated fee* Unavailable $0

Career opportunities

The Service Design: Foundations will prepare you for the following roles.

About Academy Xi

At Academy Xi, we’re building a bold community of ambitious changemakers. With our purpose-driven approach towards future-ready career development, we’re committed to unleashing powerful potential across people’s lives.

Operating since 2014
Legal name Academy Xi