Academy Xi
Service Design: Foundations
Nationally Recognised Vocational Education and Training (VET)This course teaches the fundamentals of service design concepts, frameworks, and tools. It is perfect for a range of learners who want a high-level overview of service design, from Graphic or Industrial Designers, to Business Analysts or Product Managers.
Our Service Design Foundations course is ideal if you’re curious about this in-demand discipline and want to quench your curiosity by learning the basics of service design.
You’ll learn the principles underpinning service design and design thinking, explore the problem space, and the different types of service design research. Translating user research into insights, you’ll understand how to see services from a customer perspective. You’ll build assets which will form the basis of your portfolio project, showcasing your approach and outcomes to a service design challenge.
Delivery mode
Academy Xi offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Service Design: Foundations will prepare you for the following roles.
Service Designer
A Service Designer creates and optimises services to improve user experience and business outcomes. You might work in various industries, collabora...
Creative Entrepreneur
A Creative Entrepreneur develops innovative business ideas in creative industries such as art, design, or media. You may work independently or with...
Entrepreneur
An Entrepreneur runs their own business or social enterprise marketing a particular product or service. You’ll turn your unique idea into a profita...
About Academy Xi
At Academy Xi, we’re building a bold community of ambitious changemakers. With our purpose-driven approach towards future-ready career development, we’re committed to unleashing powerful potential across people’s lives.
Our name (pronounced “ex-eye”) and logo are a reflection of the critical role we play in shaping our own lives and the world around us.
In mathematics, “X” is a variable, a problem that needs to be solved, and “i” stands for the personal responsibility and power to solve the problem. Brought together, “Xi” reflects our commitment to not only identifying problems in the world, but also becoming part of the solution.
