About NDA Training Tasmania

Thie BSBCMM411 Make Presentations covers the skills and knowledge required to prepare, deliver, and review presentations for target audiences. It applies to individuals who make presentations for various purposes, such as marketing, training, and promotions. These individuals demonstrate well-developed communication skills through theory, practical exercises, and public speaking to present a range of concepts and ideas convincingly. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBOPS305 Process Customer Complaints provides the skills and knowledge required to handle customer complaints effectively. Participants will learn a six-step conflict resolution process, solution building, and finding common ground. Key conflict management skills, including dealing with anger and using the Agreement Frame, are also covered. This is applicable to individuals who use a broad range of competencies and exercise discretion and judgement, utilising knowledge of products, customer service systems, and organisational policies to offer technical advice and support to a team. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBHRM416 Process Payroll imparts the skills and knowledge required to process payroll from provided data using both manual and computerised payroll systems. It is relevant to individuals responsible for payroll functions within an organisation, whether they provide administrative support or have been delegated payroll responsibilities. This ensures proficiency in handling payroll accurately and efficiently across a range of work environments. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBSTR401 Promote Innovation in Team Environments imparts the skills and knowledge necessary to promote innovation within team environments in the workplace. It covers identifying and implementing strategies to foster innovation. This is applicable to individuals who are either team participants or team leaders and are responsible for demonstrating and encouraging innovation in both formal and informal team settings. Participants will gain a sound understanding of change management principles and how to apply these skills effectively in real-world scenarios. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBTEC303 Create Electronic Presentations enables participants to design, produce, and deliver effective presentations using diverse applications and platforms. It is tailored for individuals across various work environments, including those in administrative support roles or responsible for producing their own presentations. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBOPS304 Deliver and Monitor a Service to Customers enhances skills in identifying customer needs, delivering effective service, and monitoring customer satisfaction. This course empowers participants to build strong customer relationships and foster client loyalty through proficient customer service strategies. It is suitable for individuals applying a wide range of competencies across different work environments, where they exercise discretion, judgement, and technical expertise in providing ongoing customer support and improving service delivery. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBFIN401 Report on Financial Activity covers the skills and knowledge needed to prepare financial reports according to statutory requirements, including data compilation and analysis. It is relevant for individuals in various work environments who prepare financial reports, whether they provide administrative support or are responsible for these tasks within their own roles. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBTEC301 Design and Produce Business Documents enables participants to design, create, and print business documents using Microsoft Word and Publisher upon completion of the course. This unit covers the skills and knowledge required to produce a variety of business documents, including selecting and utilizing functions within computer applications. It is suitable for individuals with foundational computer skills who provide technical advice and support related to document design and production within a team setting. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBTEC402 Design and Produce Complex Spreadsheets, equips participants with advanced skills in creating and managing effective workplace spreadsheets. This course focuses on using spreadsheet software to perform business tasks and produce complex documents, catering to individuals across various work environments who need to store, retrieve, and manipulate data effectively. Whether providing administrative support or independently managing spreadsheets relevant to their roles, participants gain valuable expertise in spreadsheet design and functionality. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBTEC401 Design and Produce Complex Text Documents provides comprehensive training in creating long documents with diverse layouts and formats, utilizing advanced features such as automatic numbering, data importing, collaborative editing, and automated business document creation including complex mail merges and graphics integration. This course is essential for individuals working in various business settings, including those providing administrative support or technical experts responsible for producing sophisticated word-processed documents. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBTEC302 Design and Produce Spreadsheets equips participants with the skills to design, create, and print simple spreadsheets for use by others. This course also covers the production of a variety of charts and the processing of basic databases using spreadsheet applications. It is designed for individuals working in various environments who are personally responsible for designing and working with spreadsheets with intermediate knowledge and understanding of spreadsheet applications. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBPEF502 Develop and Use Emotional Intelligence course enhances workplace skills by focusing on self-awareness, self-management, social awareness, and relationship management. Participants learn to analyse diverse information sources and tackle unforeseen challenges, vital for leadership roles or team management. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBPMG421 Apply Project Time Management Techniques unit covers using project management software for managing projects of varying sizes. It includes basic project management concepts like tasks and resources, demonstrating their electronic planning and reporting capabilities. This unit focuses on assisting with project scheduling, applying and monitoring schedules, and evaluating time management effectiveness for project practitioners in support roles. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBPMG430 Undertake Project Work covers the skills and knowledge needed to manage a minor project or a section of a larger project. It includes developing a project plan, overseeing project activities, completing the project, and reviewing outcomes to apply lessons learned to future projects. It is designed for individuals who hold key responsibilities in ensuring projects meet deadlines, quality standards, budget constraints, and other specified requirements. Enquire now for a full list of entry requirements and available enrolment dates. .

The BSBWRT411 Write Complex Documents develops the skills and knowledge needed to plan, draft, and finalise complex documents. It is designed for individuals working in various business environments who create documents that go beyond basic correspondence, requiring the review and analysis of multiple information sources. This emphasises practical writing skills, offering guidelines and tips for becoming an effective business writer. Enquire now for a full list of entry requirements and available enrolment dates. .