NDA Training Tasmania

BSBOPS304

Deliver and Monitor a Service to Customers

Nationally Recognised Vocational Education and Training (VET)

This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.

Delivery mode

NDA Training Tasmania offers this course through the following delivery modes:

Blended

Combine the flexibility of online learning with the support of on campus learning.


Locations
  • Level 3/110 Collins Street, Hobart
  • Level 1/65 St John Street, Launceston

Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* $375 $0 Fees are based on full-time study.

For more information about this course and payment options please enquire now.

Study mode Blended
Duration 1 Day
Estimated fee* $375 $0

Career opportunities

The Deliver and Monitor a Service to Customers will prepare you for the following roles.

About NDA Training Tasmania

NDA is 100% Tasmanian owned and managed. It was established as NDA Computing by Nigel Davies in 1985. Karina Stojansek joined the team in 1996 and NDA expanded its range of services to include business skills training and later became a Registered Training Organisation (RTO) and Group Training Organisation (GTO).

NDA's number one focus is customer service

NDA has been training Tasmanian corporate and government clients for over 35 years. We will be here to provide quality training for your organisation into the future.

NDA is 100% Tasmanian owned and managed and so will provide relevant, up-to-date training to suit the Tasmanian business community.

NDA employs permanent trainers and assessors to provide consistency and support during your training journey.