Nationally Recognised Vocational Education and Training (VET)
This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.
Delivery mode
NDA Training Tasmania offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
Level 3/110 Collins Street, Hobart
Level 1/65 St John Street, Launceston
Entry requirements
Domestic Students
There are no mandated entry requirements.
Additional requirements may apply.
Course fees
Estimated Fee*
$375$0
Fees are based on full-time study.
For more information about this course and payment options please enquire now.
The Deliver and Monitor a Service to Customers will prepare you for the
following roles.
About NDA Training Tasmania
NDA is 100% Tasmanian owned and managed. It was established as NDA Computing by Nigel Davies in 1985. Karina Stojansek joined the team in 1996 and NDA expanded its range of services to include business skills training and later became a Registered Training Organisation (RTO) and Group Training Organisation (GTO).