Geelong

Hotel Receptionist

A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their room. Hotel Receptionists might also answer phone calls, take reservations and process payments. You might assist guests by providing information on the local area or organising hotel services such as housekeeping or room service.

Hotel Receptionists should have excellent customer service skills and be good at communicating. Interpersonal skills are important and you’ll need to be able to work as part of a team. Hotel Receptionists should be organised and able to handle several tasks at once. Time management is crucial and you must be able to prioritise your daily workload.

Future demand High
Average yearly income $68,640
Skill level Beginner

How do I become a hotel receptionist?

All skill levels Beginner Experienced
SIT30622

Certificate III in Hospitality

Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT20322

Certificate II in Hospitality

Blended, On Campus, Online, Traineeship
3 - 24 months
$0 - $4,758
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT10222

Certificate I in Hospitality

On Campus
6 - 12 months
$0 - $1,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SITSS00078

Customer Service Skill Set

On Campus, Online
2 weeks
$0 - $355
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

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