Australian Federation College
Certificate IV in Business
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Delivery mode
Australian Federation College offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- level 5/250 Collins St, Melbourne VIC 3000, Australia
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Have completed BSB42415 Certificate IV in Marketing and Communication or have completed the following units (or equivalent competencies):
- BSBCMM411 Make presentations;
- BSBCRT412 Articulate, present and debate ideas;
- BSBMKG433 Undertake marketing activities;
- BSBMKG435 Analyse consumer behaviour;
- BSBMKG439 Develop and apply knowledge of communications industry; and
- BSBWRT411 Write complex documents
or have two years equivalent full-time relevant work experience.
Additional requirements may apply.Course fees
Career opportunities
The Certificate IV in Business will prepare you for the following roles.
Office Manager
Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...
Procurement Officer
Procurement Officers plan for the purchasing of equipment, consumables and contracted services. They monitor inventory, raise purchase orders, and...
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Project Coordinator
Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...
Area Manager
An Area Manager oversees operations in a particular geographic area of a business. You might lead a team across several stores or branches and ensu...
Administration Manager
An Administration Manager coordinates all administrative processes for a business or organisation. You’ll oversee administration tasks and ensure a...
Presales Consultant
A Presales Consultant is part of a sales team and may work across various industries. You might speak with clients or customers to determine their...
Business Administrator
A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...
Business Support Officer
A Business Support Officer provides corporate administrative assistance within an organisation. You might work for a particular department or be in...
Regional Manager
A Regional Manager coordinates operations for a business or organisation in a designated geographical area. You might oversee operations at all sto...
Project Officer
A Project Officer performs a range of duties surrounding a particular work project. You might have a specialised role such as managing a budget or...
Fitness Studio Manager
A Fitness Studio Manager coordinates operations at a fitness centre or gym. You’ll make sure the facility is running efficiently and deal with any...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Account Manager
Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geograph...
Information Officer
Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Community Engagement Officer
A Community Engagement Officer encourages public participation and awareness of an organisation’s services. You might organise community events or...
Enrolment and Admissions Officer
An Enrolment and Admissions Officer assists with the intake of new students at a school, university or training organisation. You might help studen...
Customer Success Manager
A Customer Success Manager ensures customers are happy with their experience with a business. You’ll provide follow up service and deal with any pr...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Account Executive
An Account Executive sells products or services to customers in a range of industries. You’ll develop strong working relationships with your portfo...
Head of Digital Strategy Transformation
A Head of Digital Strategy Transformation assists organisations to gain the most benefit from digital systems. You’ll examine current strategies an...
Digital Business Analyst
A Digital Business Analyst interprets information about businesses and their customers. You’ll collect data about customers and analyse that inform...
Customer Experience Manager
A Customer Experience Manager enhances the overall experience customers have with a company. You might work in a variety of industries, from retail...
Innovation Strategist
An Innovation Strategist develops and implements strategies to drive innovation and growth within an organisation. You might work in technology fir...
New Home Sales Consultant
A New Home Sales Consultant sells newly built homes to customers. You might also sell homes before they are built by showing customers display home...
Customer Service Manager
Customer Service Managers oversee an organisation’s customer relations and after-sales service. They develop the customer service delivery standard...
Music Manager
A Music Manager works with performance artists to secure bookings and negotiate contracts. You’ll act as a liaison between performers and the music...
Apiarist
An Apiarist produces honey and other honey products by managing bees and their beehives. You’ll market your products for sale and organise transpor...
Customs Broker
A Customs Broker helps businesses and organisations to meet the requirements of customs officials. You might provide information or advice on entry...
Marketing Strategist
A Marketing Strategist plans promotional campaigns for a brand, product or service. You might conduct market research and look for opportunities to...
Internal Auditor
An Internal Auditor examines and evaluates the financial information of a business or organisation. You might gather relevant financial data and in...
Change And Communications Manager
A Change and Communications Manager oversees the implementation of major changes within a business or organisation. You might introduce changes and...
Property Adviser
A Property Adviser provides information and guidance on the purchase of investment properties. You might liaise with clients to discuss their inves...
Gallery Manager
Gallery Managers oversee the daily operations at art galleries and museums. This may include business administration, art sales, advertising, recru...
Public Service Officer
Public Service Officers work for state, territory, and federal government agencies in a variety of job roles including administrative, technical, p...
Student Recruitment Officer
Student Recruitment Officers are employed by universities, colleges and training organisations to attract potential students to the institution and...
Engagement Manager
Engagement Managers create and maintain customer relationships through a variety of initiatives and strategies. They are the primary point of conta...
Technology Consultant
A Technology Consultant advises organisations on the use of technology to meet business objectives. You might work in consulting firms, IT service...
International Project Manager
An International Project Manager oversees cross-border projects, ensuring timely completion within budget and quality standards. You’ll develop pro...
Campaign Manager
A Campaign Manager develops and executes marketing campaigns to promote products or services, ensuring alignment with business objectives. You’ll c...
Program Analyst
A Program Analyst evaluates and improves programme performance within organisations by conducting thorough analyses of data and processes. They are...
Tourism Manager
A Tourism Manager oversees the development and promotion of tourism activities and services within a specific region or organisation. This role inv...
Location Manager
A Location Manager is responsible for managing daily operations at a specific site or multiple locations within a company. This role involves super...
Freelance Editor
A Freelance Editor is an independent professional who offers editorial services on a contractual basis, working with a diverse range of clients inc...
IT Specialist
An IT Specialist manages and supports an organisation's technology infrastructure. You might work in various industries, ensuring that systems run...
Inventory Manager
Inventory Managers oversee the organisation’s inventory and warehouse functions, ensuring that product stock is adequate for all distribution chann...
Supply Planner
Supply Planners ensure the organisation has sufficient raw materials and inventory in place to satisfy production needs and fulfil customer orders...
Healthcare Manager
A Healthcare Manager oversees the daily operations of a healthcare facility, such as a hospital, clinic, or nursing home. You might be responsible...
Customer Relationship Manager
A Customer Relationship Manager maintains and strengthens relationships with clients to ensure their satisfaction and loyalty. You might work in va...
Project Scheduler
A Project Scheduler coordinates the timelines and resources for projects to ensure they are completed on time and within budget. You might work in...
Administrative Coordinator
An Administrative Coordinator manages office tasks and ensures efficient administrative operations across various sectors. They are responsible for...
Data Specialist
A Data Specialist is responsible for managing, analysing, and interpreting complex data sets to support organisational decision-making and strategy...
Service Delivery Manager
A Service Delivery Manager oversees the delivery of services to clients, ensuring that all aspects of service fulfilment meet or exceed expectation...
Logistics Planner
Logistics Planners arrange and schedule inbound and outbound freight movements for manufacturing and production companies, wholesalers, transport c...
Strategy Manager
A Strategy Manager develops and implements plans to achieve business objectives and improve performance. You might work in a corporate setting, a c...
Inventory Planner
Inventory Planners ensure the organisation has sufficient inventory in place to supply customers — without running out of products or becoming over...
Tender Writer
Tender Writers are business professionals who specialise in writing grant and tender applications — either in-house or for clients. They research a...
Supply and Distribution Manager
Supply and Distribution Managers oversee and organise the storage, supply, and distribution of goods produced by manufacturing companies and the pr...
HR Business Partner
An HR Business Partner aligns HR strategies with business objectives to support organisational goals. You might work in a corporate office, governm...
Business Process Analyst
A Business Process Analyst evaluates and improves organisational processes to enhance efficiency and effectiveness. You might work in various indus...
Corporate Accountant
A Corporate Accountant manages and oversees financial operations within a company, ensuring accurate and timely reporting of financial information....
Theatre Manager
A Theatre Manager oversees the day-to-day operations of a theatre, ensuring smooth performances and efficient management of the venue. You might wo...
Marketing Analyst
A Marketing Analyst studies market conditions to help organisations understand potential sales of a product or service. You might work in marketing...
Leadership Coach
A Leadership Coach supports individuals and teams in developing their leadership skills and achieving professional goals. You might work with execu...
