Work Skills

Executive Assistants provide administrative support and secretarial services to senior managers and company executives. They usually work directly...

Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...

Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...

Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...

Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...

Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...

You might be involved with accounts payable or accounts receivable and you’ll have to manage the relevant paperwork, data entry and filing. Account...

A Payroll Clerk processes wage and salary payments for employees in both large and small businesses. You’ll collect information from timesheets or...

An Appointment Setter schedules meetings between staff and clients. You might call prospective customers to generate interest in products or servic...

An Operations Coordinator oversees the daily running of a business or organisation. You might be responsible for a particular department or for the...

An Administration Manager coordinates all administrative processes for a business or organisation. You’ll oversee administration tasks and ensure a...

A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...

A School Administration Officer provides essential administrative support in educational settings, managing office tasks, enrolments, and records....

Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...

A Scheduler sets appointments for staff at an organisation. You’ll organise meeting times for sales colleagues with clients or prospective customer...

An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...

A Fitness Studio Manager coordinates operations at a fitness centre or gym. You’ll make sure the facility is running efficiently and deal with any...

Communications Managers are responsible for the way an organisation communicates with its clients, stakeholders and the general public — as well as...

A Trainee is someone working in an entry level position within a business or organisation. Trainees are employed in a range of industries and you’l...

A Dental Office Manager oversees the running of administration duties at a dental surgery or practice. You might supervise a team of staff and ensu...

A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...

Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...

Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...

A Brand Ambassador represents a business, product or service in the public eye. You might be employed to promote the brand at public events, in adv...

An RTO Compliance Officer ensures that registered training organisations comply with all relevant industry standards and legislation. You might che...

An Enrolment and Admissions Officer assists with the intake of new students at a school, university or training organisation. You might help studen...

A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...

A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...

A Trainee Records Officer helps to support the management of an information record system in an organisation or business. You might have to manage...

A New Home Sales Consultant sells newly built homes to customers. You might also sell homes before they are built by showing customers display home...

An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...

IT Business Analysts analyse an organisation’s IT needs then develop and implement business processes and operating procedures. They consult with m...

Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work...

A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctl...

A Parts Manager handles daily operations in the parts department of a spare parts business, an automotive company or a mechanical workshop. You’ll...

An Apiarist produces honey and other honey products by managing bees and their beehives. You’ll market your products for sale and organise transpor...

A Crematorium Technician coordinates activities at a crematorium facility. You might operate crematorium equipment and assist with services and cer...

A Funeral Director oversees funeral arrangements and coordinates funeral services. You might meet with families to plan services and liaise with ot...

A Funeral Assistant coordinates and carries out funeral services. You’ll meet with families to organise details and may liaise with celebrants or c...

A Paraplanner performs a range of duties at a financial planning practice. You might assist colleagues with gathering information and collecting pa...

A Timber Dispatch Coordinator organises delivery of timber and timber products from a timber yard or processing facility. You might liaise with cus...

A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...

A Dog Trainer works with dogs and their owners to improve behaviours or teach specific skills. You might attempt to eliminate problem behaviours su...

A Senior Rates Officer issues rates notices on behalf of a local government authority. You might determine property rates structures and be involve...

A Customs Broker helps businesses and organisations to meet the requirements of customs officials. You might provide information or advice on entry...

A Marketing Strategist plans promotional campaigns for a brand, product or service. You might conduct market research and look for opportunities to...

An Internal Auditor examines and evaluates the financial information of a business or organisation. You might gather relevant financial data and in...

A Change and Communications Manager oversees the implementation of major changes within a business or organisation. You might introduce changes and...

A Fundraising Coordinator develops campaigns and activities to raise money for charities and non-profit organisations. You’ll carry out event plann...

A Property Adviser provides information and guidance on the purchase of investment properties. You might liaise with clients to discuss their inves...

Gallery Managers oversee the daily operations at art galleries and museums. This may include business administration, art sales, advertising, recru...

Public Service Officers work for state, territory, and federal government agencies in a variety of job roles including administrative, technical, p...

Student Recruitment Officers are employed by universities, colleges and training organisations to attract potential students to the institution and...

Engagement Managers create and maintain customer relationships through a variety of initiatives and strategies. They are the primary point of conta...

A Location Manager is responsible for managing daily operations at a specific site or multiple locations within a company. This role involves super...

A Freelance Editor is an independent professional who offers editorial services on a contractual basis, working with a diverse range of clients inc...

An Administrative Coordinator manages office tasks and ensures efficient administrative operations across various sectors. They are responsible for...

Logistics Planners arrange and schedule inbound and outbound freight movements for manufacturing and production companies, wholesalers, transport c...

A Business Process Analyst evaluates and improves organisational processes to enhance efficiency and effectiveness. You might work in various indus...

A Corporate Accountant manages and oversees financial operations within a company, ensuring accurate and timely reporting of financial information....

A Marketing Analyst studies market conditions to help organisations understand potential sales of a product or service. You might work in marketing...