Institute of Tertiary & Higher Education Australia

Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...

Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...

Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...

You might be involved with accounts payable or accounts receivable and you’ll have to manage the relevant paperwork, data entry and filing. Account...

A Payroll Clerk processes wage and salary payments for employees in both large and small businesses. You’ll collect information from timesheets or...

An Appointment Setter schedules meetings between staff and clients. You might call prospective customers to generate interest in products or servic...

An Operations Coordinator oversees the daily running of a business or organisation. You might be responsible for a particular department or for the...

An Administration Manager coordinates all administrative processes for a business or organisation. You’ll oversee administration tasks and ensure a...

A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...

A School Administration Officer provides essential administrative support in educational settings, managing office tasks, enrolments, and records....

Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...

A Scheduler sets appointments for staff at an organisation. You’ll organise meeting times for sales colleagues with clients or prospective customer...

An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...

A Fitness Studio Manager coordinates operations at a fitness centre or gym. You’ll make sure the facility is running efficiently and deal with any...

Communications Managers are responsible for the way an organisation communicates with its clients, stakeholders and the general public — as well as...

A Trainee is someone working in an entry level position within a business or organisation. Trainees are employed in a range of industries and you’l...

A Dental Office Manager oversees the running of administration duties at a dental surgery or practice. You might supervise a team of staff and ensu...

A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...

Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...

Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...

A Brand Ambassador represents a business, product or service in the public eye. You might be employed to promote the brand at public events, in adv...

An RTO Compliance Officer ensures that registered training organisations comply with all relevant industry standards and legislation. You might che...

An Enrolment and Admissions Officer assists with the intake of new students at a school, university or training organisation. You might help studen...

A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...

A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...

A Trainee Records Officer helps to support the management of an information record system in an organisation or business. You might have to manage...

A New Home Sales Consultant sells newly built homes to customers. You might also sell homes before they are built by showing customers display home...

An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...

IT Business Analysts analyse an organisation’s IT needs then develop and implement business processes and operating procedures. They consult with m...

Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work...

A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctl...

A Parts Manager handles daily operations in the parts department of a spare parts business, an automotive company or a mechanical workshop. You’ll...