Federation University
Certificate III in Business
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge.This qualification is delivered under the traineeship model incorporating competency-based training. This qualification provides a pathway to work in the business services sector as an administration or office assistant. The diversity of employees includes real estate, medical, legal, accounting, local government, hotels and motels.
Learn the skills you will need to start your career in business and administration services. This program will prepare you for a career across the public and private sector, including but not limited to the medical, legal, real estate, accounting, government and hospitality sectors. You will learn the essential skills for operating within any business environment, including the creation and use of databases, how to produce spreadsheets, how to design and produce business documents and desk top publishing. You will also develop your problem solving skills and learn efective team working and customer service skills.
Delivery mode
Federation University offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Business will prepare you for the following roles.
Executive Assistant
Executive Assistants provide administrative support and secretarial services to senior managers and company executives. They usually work directly...
Administration Officer
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Data Entry Operator
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Accounts Clerk
You might be involved with accounts payable or accounts receivable and you’ll have to manage the relevant paperwork, data entry and filing. Account...
Payroll Clerk
A Payroll Clerk processes wage and salary payments for employees in both large and small businesses. You’ll collect information from timesheets or...
Appointment Setter
An Appointment Setter schedules meetings between staff and clients. You might call prospective customers to generate interest in products or servic...
Operations Coordinator
An Operations Coordinator oversees the daily running of a business or organisation. You might be responsible for a particular department or for the...
Administration Manager
An Administration Manager coordinates all administrative processes for a business or organisation. You’ll oversee administration tasks and ensure a...
Business Administrator
A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...
School Administration Officer
A School Administration Officer provides essential administrative support in educational settings, managing office tasks, enrolments, and records....
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Scheduler
A Scheduler sets appointments for staff at an organisation. You’ll organise meeting times for sales colleagues with clients or prospective customer...
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Fitness Studio Manager
A Fitness Studio Manager coordinates operations at a fitness centre or gym. You’ll make sure the facility is running efficiently and deal with any...
Communications Manager
Communications Managers are responsible for the way an organisation communicates with its clients, stakeholders and the general public — as well as...
Trainee
A Trainee is someone working in an entry level position within a business or organisation. Trainees are employed in a range of industries and you’l...
Dental Office Manager
A Dental Office Manager oversees the running of administration duties at a dental surgery or practice. You might supervise a team of staff and ensu...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Information Officer
Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Brand Ambassador
A Brand Ambassador represents a business, product or service in the public eye. You might be employed to promote the brand at public events, in adv...
RTO Compliance Officer
An RTO Compliance Officer ensures that registered training organisations comply with all relevant industry standards and legislation. You might che...
Enrolment and Admissions Officer
An Enrolment and Admissions Officer assists with the intake of new students at a school, university or training organisation. You might help studen...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Night Auditor
A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...
Trainee Records Officer
A Trainee Records Officer helps to support the management of an information record system in an organisation or business. You might have to manage...
New Home Sales Consultant
A New Home Sales Consultant sells newly built homes to customers. You might also sell homes before they are built by showing customers display home...
Operations Officer
An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...
IT Business Analyst
IT Business Analysts analyse an organisation’s IT needs then develop and implement business processes and operating procedures. They consult with m...
Telemarketer
Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work...
Service Manager
A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctl...
Parts Manager
A Parts Manager handles daily operations in the parts department of a spare parts business, an automotive company or a mechanical workshop. You’ll...
Apiarist
An Apiarist produces honey and other honey products by managing bees and their beehives. You’ll market your products for sale and organise transpor...
Crematorium Technician
A Crematorium Technician coordinates activities at a crematorium facility. You might operate crematorium equipment and assist with services and cer...
Funeral Director
A Funeral Director oversees funeral arrangements and coordinates funeral services. You might meet with families to plan services and liaise with ot...
Funeral Assistant
A Funeral Assistant coordinates and carries out funeral services. You’ll meet with families to organise details and may liaise with celebrants or c...
About Federation University
At Federation University, the desire to transform lives and enhance communities informs everything we do. From research that improves people’s lives right around the world, to supporting our students to succeed at their studies and in life – we make a difference.
