Case Management

Browse careers that are in demand now and meet Australia’s future workforce needs.

Mental Health Advocate

A Mental Health Advocate supports individuals by promoting their rights, accessing services, and navigating mental health systems with empathy and guidance.

Avg yearly income $65,000
Skill level Advanced

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Case Manager

Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.

Avg yearly income $83,200
Skill level Advanced

Case Worker

Case Workers assist individuals and families with challenges by assessing needs, creating plans, and coordinating resources effectively.

Avg yearly income $78,000
Skill level Advanced
Source: Jobs and Skills Australia

Courses in case management

All skill levels Beginner Experienced
CHC43315

Certificate IV in Mental Health
Blended, On Campus, Online
6 - 18 months
$0 - $5,997
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Family Support Worker Peer Support Worker
Support Worker Outreach Worker Crisis Support Worker Mental Health Practitioner Mental Health Clinician Mental Health Counsellor Mental Health Support Worker Relationship Counsellor Student Counsellor Rehabilitation Counsellor Life Coach Community Services Officer Mental Health Advocate Community Psychologist Healthcare Social Worker Law Enforcement Officer Probation Officer Mental Health Case Manager Home Care Nurse Pastoral Care Worker
+ 20 more
CHC52021

Diploma of Community Services
Blended, On Campus, Online
8 - 18 months
$49 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Family Support Worker Support Worker
Community Corrections Officer Community Development Worker Senior Support Worker Welfare Worker Youth Justice Officer Outreach Worker Intake Worker Aboriginal Community Care Worker Case Manager Community Care Worker Social Worker Park Manager Rehabilitation Counsellor Life Coach Remedial Yoga Therapist Intelligence Officer Case Worker Regional Coordinator Family Dispute Resolution Practitioner Financial Counsellor Conservation Manager Student Experience Officer Council Member Migrant Support Worker Art Therapist Community Outreach Coordinator International Development Worker Behaviour Support Specialist Crime Prevention Officer Social Justice Advocate Community Arts Worker Policy Researcher Community Worker Human Rights Activist Youth Support Officer Community Services Officer Arts Programmer Human Rights Advocate Editorial Writer Creative Writer Climate Scientist Resource Economist Agricultural Economist Neurologist Community Educator Mental Health Advocate Nutrition Advisor Nutrition Scientist Healthcare Social Worker Palliative Care Social Worker Law Enforcement Officer Youth Officer Probation Officer Mental Health Case Manager Hospital Social Worker Disability Advocate Social Welfare Officer Education Support Officer Community Engagement Coordinator
+ 59 more
CHC42021

Certificate IV in Community Services
Blended, On Campus, Online
6 - 12 months
$30 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Housing Officer Family Support Worker
Case Manager Community Corrections Officer Community Development Worker Senior Support Worker Welfare Worker Youth Justice Officer Outreach Worker Aboriginal Community Care Worker Community Support Worker Community Care Worker Intake Worker Mental Health Support Worker Peer Support Worker Residential Care Officer Residential Care Worker Support Worker Volunteer Coordinator Youth Case Worker Rehabilitation Counsellor Animal Shelter Attendant Life Coach Case Worker Migrant Support Worker Community Outreach Coordinator Behaviour Support Specialist Community Worker Youth Support Officer Community Services Officer Community Educator Mental Health Advocate Youth Officer Probation Officer Social Welfare Officer
+ 33 more
CHC51015

Diploma of Counselling
Online
12 - 36 months
$4,997 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Student Counsellor Family Support Worker Family Counsellor
Youth Counsellor Marriage Counsellor Relationship Counsellor Mental Health Worker Crisis Support Worker Mental Health Practitioner Mental Health Clinician Crisis Counsellor Grief Counsellor Mental Health Counsellor Mental Health Support Worker Rehabilitation Counsellor Life Coach Case Worker Financial Counsellor Art Therapist Community Worker International Student Advisor Youth Support Officer Community Services Officer Human Rights Advocate Community Educator Counselling Psychologist Healthcare Social Worker Palliative Care Social Worker Youth Officer Pastoral Care Worker Hospital Social Worker Disability Advocate Trauma Counsellor Community Engagement Coordinator
+ 31 more
CHC32015

Certificate III in Community Services
Blended, On Campus, Online
9 - 12 months
$20 - $2,700
  • There are no mandated entry requirements.
Additional requirements may apply.
Volunteer Coordinator Support Worker Youth Support Worker
Youth Case Worker Aboriginal Community Care Worker Community Support Worker Outreach Worker Peer Support Worker Welfare Worker Animal Shelter Attendant Family Dispute Resolution Practitioner Alcohol and Drug Tester (AOD) Audiometrist Caseworker Community Arts Worker Hospital Social Worker
+ 13 more
CHC52021

Diploma of Community Services (Case Management)
Blended, On Campus, Online
16 - 24 months
$960 - $6,450
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Aboriginal Community Care Worker Youth Case Worker
Rehabilitation Counsellor Case Worker Correctional Case Manager Migrant Support Worker Caseworker Healthcare Social Worker Palliative Care Social Worker Law Enforcement Officer Youth Officer Probation Officer Mental Health Case Manager
+ 11 more
CHC40421

Certificate IV in Youth Work
Blended, On Campus, Online
12 months
$615 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Support Worker Youth Support Worker
Youth Case Worker Youth Justice Officer Outreach Worker Youth Counsellor Community Coach Youth Support Officer Youth Officer Youth Engagement Officer
+ 8 more
CHC43215

Certificate IV in Alcohol and Other Drugs
On Campus, Online
12 - 14 months
$1,209 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Substance Abuse Counsellor Welfare Worker Drug and Alcohol Counsellor
Rehabilitation Counsellor Family Dispute Resolution Practitioner Alcohol and Drug Tester (AOD) Mental Health Advocate Law Enforcement Officer Probation Officer
+ 6 more
CHC53315

Diploma of Mental Health
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Family Support Worker Peer Support Worker
Support Worker Outreach Worker Crisis Support Worker Mental Health Practitioner Intake Worker Mental Health Support Worker Rehabilitation Counsellor Life Coach Remedial Yoga Therapist Advanced Personal Trainer Community Worker Community Services Officer Human Rights Advocate Mental Health Advocate Healthcare Social Worker Palliative Care Social Worker Probation Officer Mental Health Case Manager
+ 18 more
CHC50421

Diploma of Youth Work
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Youth Counsellor Youth Support Worker
Youth Case Worker Welfare Worker Youth Justice Officer Outreach Worker Child Safety Officer Intake Worker Peer Support Worker Rehabilitation Counsellor Life Coach Community Worker Youth Support Officer Community Services Officer Human Rights Advocate Youth Officer Youth Engagement Officer
+ 15 more
22660VIC

Course in Identifying and Responding to Family Violence Risk
Online
6 weeks
$500
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Counsellor Youth Justice Officer
Youth Support Worker Student Support Officer Support Worker Family Support Worker Child Safety Officer Outreach Worker Welfare Worker Family Counsellor Student Counsellor
+ 9 more
CHC62015

Advanced Diploma of Community Sector Management
Online
12 months
$6,786
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Manager Aged Care Manager Case Manager
Community Arts Worker Community Services Officer
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Manager Aged Care Manager Case Manager Community Arts Worker Community Services Officer + 2 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Family Support Worker Youth Support Worker
Youth Case Worker Welfare Worker Youth Justice Officer Outreach Worker Child Safety Officer Youth Counsellor Relationship Counsellor Rehabilitation Counsellor Case Worker
+ 9 more
CHCSS00093

Alcohol and Other Drugs Skill Set
Online
13 weeks
$342 - $1,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Mental Health Support Worker Youth Support Worker
Youth Case Worker Volunteer Coordinator Drug and Alcohol Counsellor
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Mental Health Support Worker Youth Support Worker Youth Case Worker Volunteer Coordinator Drug and Alcohol Counsellor + 3 more
CHC40521

Certificate IV in Youth Justice
On Campus
5 weeks
$1,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Justice Officer Youth Case Worker Youth Worker
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Justice Officer Youth Case Worker Youth Worker
CHC40321

Certificate IV in Child, Youth and Family Intervention
Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $14,107
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Youth Justice Officer
Outreach Worker Child Safety Officer Support Worker Youth Worker Youth Counsellor Youth Support Officer
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Youth Justice Officer Outreach Worker Child Safety Officer Support Worker Youth Worker Youth Counsellor Youth Support Officer + 6 more
CHC82015

Graduate Certificate in Client Assessment and Case Management
Blended, On Campus
8 - 12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Aged Care Coordinator Mental Health Worker
Care Coordinator
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Aged Care Coordinator Mental Health Worker Care Coordinator + 1 more

Bachelor of Community Services
Blended, On Campus, Online
3 years
$0 - $65,280
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Family Support Worker Aboriginal Community Care Worker
Aged Care Manager Community Development Manager Community Engagement Officer Public Service Officer Youth Support Officer Community Services Officer
+ 6 more

Bachelor of Arts (Psychological Science)
Blended, On Campus
3 years
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Advocate Mental Health Case Manager Psychotherapist
Academic Psychologist
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Advocate Mental Health Case Manager Psychotherapist Academic Psychologist + 1 more

Bachelor of Science (Psychological Science)
Blended, On Campus
3 years
$0 - $27,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Psychological Researcher Mental Health Advocate
  • There are no mandated entry requirements.
Additional requirements may apply.
Psychological Researcher Mental Health Advocate
*Showing course fees for all providers. Some providers may not be available in your area.

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Further reading

How to start a career in case management

20th July 2020)

What can you do with a Diploma of Community Services (Case Management)?

8th February 2021)

Most popular community services courses

3rd May 2022)

Courses by location