Crisis Counsellor Courses
Crisis Counsellors are qualified mental health professionals who provide counselling support and activate crisis interventions for people who are in extreme distress. They often work with hospital patients, corrections inmates, and school students — but many Crisis Counsellors provide emergency counselling over the phone and online.
As a Crisis Counsellor you could be answering a call at 2am from a young teen who is experiencing domestic and family violence, attending a woman at a hospital who has just been sexually assaulted, activating a crisis intervention for a school student who is self-harming, writing up file-notes after a crisis intervention, having a session with your supervisor, or attending professional development training to keep your professional membership active.
To be successful in this role you will need a well-developed sense of empathy, outstanding listening skills, and the ability to make clear decisions in emergency situations.
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Popular Crisis Counsellor Courses
There are 3 courses available for people who want to become a Crisis Counsellor.
CHC51015
Online, On Campus
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Possible job outcomes:
Student Counsellor
Family Support Worker
Family Counsellor
Youth Counsellor
Marriage Counsellor
Relationship Counsellor
Mental Health Worker
Crisis Support Worker
Mental Health Practitioner
Mental Health Clinician
Mental Health Social Worker
Crisis Counsellor
Grief Counsellor
Mental Health Counsellor
The Diploma of Counselling is suitable for students seeking careers as counsellors working with clients on personal and psychological issues using established counselling modalities. Students graduate ready to work in supported counselling roles in established agencies rather than in independent practice. Students will learn about communication, micro-counselling and interviewing skills and how to draw on varied counselling therapies to assist clients..
Average duration: 24 months.
Online, On Campus, Distance
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Possible job outcomes:
Counsellor
Crisis Counsellor
Drug and Alcohol Counsellor
Family Counsellor
Grief Counsellor
Mental Health Counsellor
The Master of Counselling offers extensive understanding and practical abilities for a career in professional counselling. It suits individuals with a recognised degree in social work, psychology, human services, nursing, or similar, aiming to obtain professional counselling qualifications. Emphasising integrative methods in counselling and applied psychotherapy, this course aims to improve outcomes for people facing various challenges. It enriches student's knowledge and counselling skills, covering research in counselling, key principles of best practice, and techniques for working with diverse clients.
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Average duration: 24 months.
Online, On Campus, Distance
More info
Possible job outcomes:
Career Counsellor
Case Manager
Child Safety Officer
Crisis Counsellor
Disability Support Worker
Youth Worker
Community Development Worker
If you’re passionate about helping people have you considered the Bachelor of Human Services? This fantastic degree opens up a wide range of career opportunities in youth work, women’s services, family support, community development and planning, correctional services, welfare, social policy and research, mental health and more.
The program covers: processes and structures in human services, social theory, equity and diversity, human behaviour, interpersonal skills, working in organisations, case management, social welfare counselling skills, and more.
Enquire now for the full list of study units and electives, admissions criteria, and universities near you that offer the Bachelor of Human Services..
Average duration: 3 years.
Frequently Asked Questions
How much do Crisis Counsellors earn?
The average salary for qualified counsellors in Australia is currently $1,652 per week ($85,904 annually). Increase your earning capacity by undertaking post-graduate qualifications in counselling and psychotherapy and registering with professional organisations like the Australian Counselling Association (ACA) or the Psychotherapy and Counselling Federation of Australia (PACFA).
What are the job opportunities for Crisis Counsellors?
There are 35,000 counsellors working in Australia right now, some of these are Crisis Counsellors. They work in crisis call-centres and emergency helplines, hospitals, aged care facilities, community health clinics, and correctional service facilities. Some Crisis Counsellors work in private practice.
How do I become a Crisis Counsellor?
To work as a Crisis Counsellor in Australia you need a VET Diploma of Counselling and membership with the Australian Counselling Association (ACA). However, you you will have more employment opportunities with a Bachelor of Counselling, Graduate Diploma of Counselling, or Master of Counselling and elevating your membership with the ACA or PACFA.
Source: Australian Government Labour Market Insights 2023
Job Pathways
Here are some potential career pathways within counselling. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.