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Crisis Counsellor Courses

Crisis Counsellors are qualified mental health professionals who provide counselling support and activate crisis interventions for people who are in extreme distress. They often work with hospital patients, corrections inmates, and school students — but many Crisis Counsellors provide emergency counselling over the phone and online.

As a Crisis Counsellor you could be answering a call at 2am from a young teen who is experiencing domestic and family violence, attending a woman at a hospital who has just been sexually assaulted, activating a crisis intervention for a school student who is self-harming, writing up file-notes after a crisis intervention, having a session with your supervisor, or attending professional development training to keep your professional membership active.

To be successful in this role you will need a well-developed sense of empathy, outstanding listening skills, and the ability to make clear decisions in emergency situations.

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Popular Crisis Counsellor Courses

There are 3 courses available for people who want to become a Crisis Counsellor.

CHC51015
Online, On Campus
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Online, On Campus, Distance
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COURSE DETAILS
Online, On Campus, Distance
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COURSE DETAILS

Frequently Asked Questions

How much do Crisis Counsellors earn?

The average salary for qualified counsellors in Australia is currently $1,652 per week ($85,904 annually). Increase your earning capacity by undertaking post-graduate qualifications in counselling and psychotherapy and registering with professional organisations like the Australian Counselling Association (ACA) or the Psychotherapy and Counselling Federation of Australia (PACFA).

What are the job opportunities for Crisis Counsellors?

There are 35,000 counsellors working in Australia right now, some of these are Crisis Counsellors. They work in crisis call-centres and emergency helplines, hospitals, aged care facilities, community health clinics, and correctional service facilities. Some Crisis Counsellors work in private practice.

How do I become a Crisis Counsellor?

To work as a Crisis Counsellor in Australia you need a VET Diploma of Counselling and membership with the Australian Counselling Association (ACA). However, you you will have more employment opportunities with a Bachelor of Counselling, Graduate Diploma of Counselling, or Master of Counselling and elevating your membership with the ACA or PACFA.

Source: Australian Government Labour Market Insights 2023

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Job Pathways

Here are some potential career pathways within counselling. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.

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