Sydney

Concierge

A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them to their rooms. Concierges might arrange for other services such as car parking, transport or baggage handling. You might recommend places to visit such as restaurants or tourist attractions and you may make bookings or reservations on behalf of guests.

A Concierge needs to have excellent interpersonal skills and make customer service a priority. You’ll need to have strong working relationships with local venues and a thorough knowledge of your area’s attractions and facilities. Concierges must be organised and able to prioritise their tasks. You’ll need to be good at multitasking and able to handle the needs of several guests at one time.

Future demand High
Average yearly income $65,000
Skill level Beginner

How do I become a concierge?

All skill levels Beginner Experienced
Recommended
SIT30622

Certificate III in Hospitality
Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Catering Assistant Waiter Hotel Porter
Hotel Receptionist Bar Attendant Gaming Attendant Cafe Attendant Concierge Kitchen Attendant Barista
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Catering Assistant Waiter Hotel Porter Hotel Receptionist Bar Attendant Gaming Attendant Cafe Attendant Concierge Kitchen Attendant Barista + 7 more
SIT20322

Certificate II in Hospitality
Blended, On Campus, Online, Traineeship
3 - 24 months
$0 - $4,758
  • There are no mandated entry requirements.
Additional requirements may apply.
Hotel Receptionist Hotel Porter Waiter
Cafe Attendant Gaming Attendant Bar Attendant Catering Assistant Concierge Kitchen Attendant Barista
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Hotel Receptionist Hotel Porter Waiter Cafe Attendant Gaming Attendant Bar Attendant Catering Assistant Concierge Kitchen Attendant Barista + 7 more
SIT10222

Certificate I in Hospitality
Blended
6 - 12 months
$0 - $1,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Concierge Hotel Porter Hotel Receptionist
Catering Assistant Kitchen Attendant Cafe Attendant Waiter Bar Attendant
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Concierge Hotel Porter Hotel Receptionist Catering Assistant Kitchen Attendant Cafe Attendant Waiter Bar Attendant + 5 more
SITSS00078

Customer Service Skill Set
Online
2 weeks
$0 - $355
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter
Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

How can I become a concierge?

To become a concierge in Sydney, you may want to consider completing the Certificate III in Hospitality. This qualification will equip you with the skills and knowledge necessary for a career in this industry.

Are there training providers in Sydney?

You can train to become a concierge by completing a qualification with Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.

What study modes are available?

There are several campuses within the Sydney area that provide concierge training. The closest campus is 1km away from the center of Sydney. You can also study a concierge course through online learning. Find a course provider that best suits your study needs.

Further reading

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