Vocational Education and Training
All Community College Northern Inland Courses
This qualification is a great starting point for your career in Business Services. Train to work as an administrative assistant in a range of organisations by learning the skills you need to provide quality services and support to your team.
This qualification reflects the role of individuals in a variety of business services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. It is likely that these individuals are establishing their own work performance. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
This qualification will help you advance your career and move into a basic supervisory or management role. Train to work as an administration manager, customer service or personal assistant by learning how to develop communication strategies, business relationships, and critical thinking—all while you build your digital technologies skills!
This qualification reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Learn more- Office Manager
- Procurement Officer
- Team Leader
- Supervisor
- Project Coordinator
- Area Manager
- Administration Manager
- Presales Consultant
- Business Administrator
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Retail Team Leader
- Account Manager
- Information Officer
- Customer Service Officer
- Community Engagement Officer
- Enrolment and Admissions Officer
- Customer Success Manager
- Cashier
- Account Executive
- Head of Digital Strategy Transformation
- Digital Business Analyst
- Customer Experience Manager
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Music Manager
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Train to work as a community support worker and enjoy flexibility to work in a range of community services organisations helping those who are in need of assistance.
Learn moreThis qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, students must complete at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn more- Aged Care Worker
- Personal Carer
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Disability Support Worker
- Trainee Support Worker
- Home Carer
- Care Coordinator
- Community Support Worker
- Patient Care Assistant
- Peer Support Worker
- Residential Care Officer
- Senior Support Worker
- Support Worker
- Trainee
- Kennel Hand
- Animal Shelter Attendant
- Remedial Yoga Therapist
- Hospital Orderly
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Train to work as a community support worker and enjoy flexibility to work in a range of community services organisations providing services, activities, information and referral for those in need of assistance.
Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other works in projects or teams. Work may take place in a range of community services, case workers or case management contexts.
In practice community workers provide services, support, activities, information and referral for those in need of assistance. They link people with appropriate services, groups, communities, and each other.
Learn more- Youth Worker
- Housing Officer
- Family Support Worker
- Case Manager
- Community Corrections Officer
- Community Development Worker
- Senior Support Worker
- Welfare Worker
- Youth Justice Officer
- Outreach Worker
- Aboriginal Community Care Worker
- Community Support Worker
- Community Care Worker
- Intake Worker
- Mental Health Support Worker
- Peer Support Worker
- Residential Care Officer
- Residential Care Worker
- Support Worker
- Volunteer Coordinator
- Youth Case Worker
- Rehabilitation Counsellor
- Animal Shelter Attendant
- Life Coach
- Case Worker
Enrol in this course to learn how to recognise and respond to an emergency situation‚ assessing the casualty and the need for a first aid response, managing immediate hazards to the health and safety of those present and seeking assistance from emergency response services.
Learn morePrepare for your career by developing the soft skills that are required across all industries and sectors when you enrol in this hands-on course that offers a change of pace from traditional learning.
The nationally accredited BSB20120 Certificate II in Workplace Skills is ideal for people who want to learn basic skills in preparation for employment. This is a very practical course where student learning is supported by engagement with local industry. Students will visit real businesses in a variety of industries and listen to industry speakers in order to get a taste of entry level jobs in different sectors.
Learn moreLearn the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines. This course is based on pre-reading and completion of a workbook before attendance at the face-to-face training. The workbook will be available when you enrol.
The workbook contains the theory students need to know before attending face-to-face training. Students are required to read the workbook and complete the revision questions. The completed workbook should be handed to the course Trainer/Assessor at the commencement of class. During the face-to-face training students will focus on the practical skills and assessment. The face-to-face component of the course takes approximately 3.5 hours to complete.
Learn moreEnrol in this course to learn how to recognise and respond to an emergency situation‚ assessing the casualty and the need for a first aid response, managing immediate hazards to the health and safety of those present and seeking assistance from emergency response services.
This training may contribute towards approved first aid, asthma and anaphylaxis training under the Education and Care Services National Law, and the Education and Care Services National Regulations (2011).
Learn moreRSA training is integral to better managing the negative impacts alcohol can have on our community. You are required to meet a range of obligations under the NSW liquor laws as well as being able to serve alcohol responsibly and minimise harm. Responsible Service of Alcohol training is the foundation that qualifies you to sell, serve or supply liquor in accordance with the law.
Learn moreThis unit applies to all organisations with permanent or temporary kitchen premises or smaller food preparation or bar areas. This includes restaurants, cafes, clubs, hotels, and bars; tour operators; attractions; function, event, exhibition and conference catering; educational institutions; aged care facilities; correctional centres; hospitals; defence forces; cafeterias, kiosks, canteens and fast food outlets; residential catering; in-flight and other transport catering.
Learn moreThis unit of competency specifies the mandatory work health and safety training required prior to undertaking construction work. The unit requires the person to demonstrate personal awareness and knowledge of health and safety legislative requirements in order to work safely and prevent injury or harm to self and others. It covers identifying and orally reporting common construction hazards‚ understanding basic risk control measures, and identifying procedures for responding to potential incidents and emergencies. It also covers correctly selecting and fitting common personal protective equipment (PPE) used for construction work.
Learn moreThis qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.
Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.
Learn moreIf your work duties involve gaming machines, you need to complete Responsible Conduct of Gambling (RCG) training. The RCG course helps to promote safety (harm minimisation) in venues where there are gaming machines, including how to recognise gambling problems and addiction.
Learn moreThis unit describes the performance outcomes, skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food. It requires the ability to follow predetermined procedures as outlined in a food safety program.
Learn moreThis unit describes the performance outcomes, skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
Learn moreThis unit of competency describes the skills and knowledge required to safely operate a hand-held chainsaw and maintain it in working condition.
This unit applies to cross-cutting fallen timber using safe cutting techniques.
The unit applies to individuals who apply low risk work procedures and comply with worksite health and safety requirements when operating hand-held chainsaws to carry out routine work.
Learn moreWorkers and supervisors must be provided with suitable and adequate information, training and instruction to understand the risks associated with working in confined spaces, the controls in place, what work the confined space entry permit allows them to do, correct use of PPE and what to do in an emergency.
This unit describes a participant’s skills and knowledge required to enter and work in confined spaces in the resources and infrastructure industries.
Learn moreThis 3-day workshop will provide participants with the skills and knowledge required to operate a forklift truck safely in accordance with all relevant legislative requirements. Forklift truck means a powered industrial truck equipped with lifting media made up of mast and an elevating load carriage to which is attached a pair of fork arms or other attachments that can be raised 900mm or more above the ground, but does not include a pedestrian-operated truck or pallet truck.
Learn moreFor all employees who are required to work at heights, this course covers the safety requirements, responsibilities and use of equipment when working at heights in the resources and infrastructure industries. This unit is appropriate for those working in operational roles undertaking work at heights.
Learn moreIn order to manage the hazards associated with working in proximity to powerlines, there are clearance distances around powerlines that apply. It is important to take these distances into account when designing structures or planning to work near powerlines as it may affect the work practices or the use of equipment or structures such as scaffolding.
Damage to underground assets such as electric cables, gas, water and sewage pipes caused by excavation work can result in serious or potentially fatal incidents including burns, electric shock and gas releases or explosions as well as disrupting the electricity, gas or water supply. Incidents may also arise when damage to these assets is left unreported and unrepaired.
The target audience for this course is non-electrical workers who must maintain compliance when working safely up to the defined safe approach distance (SAD) near energised electrical apparatus, including electrical powerlines.
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