Vocational Education and Training
All RAPAD Skilling Courses
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.
Learn moreThis qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision with clearly defined guidelines.
Learn moreThis qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
Learn moreThis qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.
Learn moreThis qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.
Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.
Learn moreThis qualification reflects the role of individuals who use a range of well-developed events administration or operational skills and knowledge to complete event-related work activities.
Events are diverse in nature and this qualification provides a pathway to work for event or exhibition organisations operating in a range of industries including the tourism and travel, hospitality, sport, cultural and community sectors. The diversity of employers includes event or exhibition management companies, event venues, or organisations that organise their own events. Work could be undertaken in an office environment where the planning of events takes place, on-site at venues where events are staged, or a combination of both.
Learn moreThis qualification reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.
Learn moreThis qualification reflects the roles of individuals who perform mainly routine tasks and procedures, using limited practical skills and fundamental operational knowledge, and taking some responsibility for the quality of the work outcomes.
This Certificate II in Resources and Infrastructure Work Preparation is a pathway qualification and will prepare an individual to successfully undertake training in RII30820 Certificate III in Civil Construction (Plant Operations) and RII30920 Certificate III in Civil Construction (Road Construction and Maintenance).
Learn moreThis qualification reflects the role of individuals working in an operational role in civil construction, who undertake a prescribed range of tasks using limited practical skills and fundamental knowledge, in a defined context working under supervision.
This Certificate II in Civil Construction is a pathway qualification and will prepare an individual to successfully undertake training in RII30820 Certificate III in Civil Construction (Plant Operations) and RII30920 Certificate III in Civil Construction (Road Construction and Maintenance).
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