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This qualification may suit individuals employed in a variety of Business Services roles, including (but not limited to): Administration officer, Receptionist, Personal assistant, Customer service adviser, Data entry officer, Payroll officer, and other business services roles.
It is likely that these individuals are establishing their own work performance, and carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
This qualification reflects the role of individuals in a variety of Business Services job roles.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.
They may provide leadership and guidance to others with some limited responsibility for the output of others.
These individuals may have supervisory performance accountabilities.
Learn moreThis qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. They Have supervisory performance accountabilities.
Learn moreThis qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others
Have some responsibility for organising and monitoring the output of teams. Apply solutions to a defined range of predictable and unpredictable problems Analyse and evaluate information from a variety of sources. Have supervisory performance accountabilities.
Learn moreThis qualification reflects the role of individuals who apply project management skills and knowledge in a variety of contexts, across a number of industry sectors. The job roles that relate to this qualification may include Project Manager and Project Team Leader.
Individuals in these roles have project leadership and management roles and are responsible for achieving project objectives. They possess a sound theoretical knowledge base and use a range of specialised, technical and managerial competencies to initiate, plan, execute and evaluate their own work and/or the work of others.
Learn moreThis qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.
Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters.
They use cognitive and communication skills to identify, analyse and synthesise information from a variety of sources and transfer their knowledge to others, and creative or conceptual skills to express ideas and perspectives or respond to complex problems.
Learn moreThis qualification may suit individuals engaged in driving operation job roles within the transport and logistics industry. It involves a defined range of skilled operations, usually within a range of broader related activities.
Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include: bus driver, coach driver, concrete agitator driver, line haul driver, pickup and delivery driver, pilot vehicle driver, tip truck driver, waste vehicle driver.
Learn moreThis qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Learn moreThis qualification provides a trade outcome in wall and ceiling lining for residential and commercial construction work.
Learn moreThis qualification applies to individuals working in a work health and safety (WHS) role who provide a broad range of technical knowledge and skills, and have some limited responsibility for the output of others.
The qualification applies to those working as supervisors, WHS personnel, and workers in other WHS-related roles who manage risks effectively, apply relevant WHS laws, and contribute to WHS within the workplace in known or changing contexts with established parameters.
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