Be Trained by Barringtons

BSB40520

Certificate IV in Leadership and Management

Nationally Recognised Vocational Education and Training (VET)

This program is a combination of accredited and non-accredited training to suit the Club industry, more specifically the area of customer service and understanding of loyalty programs. We delve into the past, present and future of customer service and loyalty in Clubs.

Combined with an extensive leadership program, this course will also work to develop and enhance skills in leading and managing your team while building your service standards and loyalty programs. Loyalty programs are diverse in nature and this qualification provides a pathway to refine and develop your existing systems and customise your service style to make it uniquely your own.

Delivery mode

Be Trained by Barringtons offers this course through the following delivery modes:

Blended

Combine the flexibility of online learning with the support of on campus learning.

Locations
  • 40 Second Avenue, Blacktown
  • 4 Owen Street, Port Macquarie
  • 8 Tindale Street, Penrith
  • 231-243 Anson Street, Orange
  • 5 Lincoln Street, Charlestown

Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* Unavailable $0 Fees are based on full-time study.

For more information about this course and payment options please enquire now.

Study mode Blended
Duration 12 Months
Estimated fee* Unavailable $0

Career opportunities

The Certificate IV in Leadership and Management will prepare you for the following roles.

About Be Trained by Barringtons

Be Trained by Barringtons are approved by Training Services NSW under Smart and Skilled, a NSW Government initiative designed to help people access the education they need to find employment and become successful in their chosen profession.

Operating since 2008
Legal name Barrington Training Services Pty Ltd
RTO code 91397