Australian Work Skill
Certificate IV in Leadership and Management
Nationally Recognised Vocational Education and Training (VET)The Certificate IV in Leadership & Management is aimed at individuals working as developing and emerging leaders and managers in a range of industries. The program is designed for people wanting to take the next step in their careers where leadership of front-line staff is a key focus. Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service, and contributing to workplace innovation.
Our mission is to guide individuals, including accidental leaders, on a transformative journey, equipping them to evolve from unintentional leadership roles to becoming skilled and well-equipped managers, ready to confidently navigate the challenges of their responsibilities.
To guarantee your success in this course, we provide exclusive access to our team of mentors, each equipped with extensive real-life experience in managing teams of varying sizes. These mentors have successfully led profitable leadership teams in challenging environments, all while fostering high morale within their teams. Their practical insights and expertise will be invaluable in guiding you through the intricacies of effective leadership and management, ensuring a comprehensive and enriching learning experience.
Delivery mode
Australian Work Skill offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate IV in Leadership and Management will prepare you for the following roles.
Office Manager
Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Project Coordinator
Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...
Assistant Manager
An Assistant Manager performs a leadership role at a business or organisation. You might have designated duties such as managing a team or you migh...
Team Administrator
A Team Administrator provides administrative support to a work team in a particular department or for a particular project. You might assist collea...
General Manager
General Managers oversee the profitability, administration, operations and compliance of an organisation. Depending on the size of the business the...
Presales Consultant
A Presales Consultant is part of a sales team and may work across various industries. You might speak with clients or customers to determine their...
Regional Manager
A Regional Manager coordinates operations for a business or organisation in a designated geographical area. You might oversee operations at all sto...
Project Officer
A Project Officer performs a range of duties surrounding a particular work project. You might have a specialised role such as managing a budget or...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Account Manager
Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geograph...
Senior Risk Manager
Senior Risk Managers oversee an organisation’s risk management function and work with the executive committee to improve business efficiencies and...
Park Manager
Park Manager oversees daily operations of parks, ensuring high standards of customer service and facility maintenance. Responsibilities include man...
Information Officer
Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Life Coach
A Life Coach works with clients on a range of either personal or professional issues. You might support clients to reach a particular goal or chang...
Community Engagement Officer
A Community Engagement Officer encourages public participation and awareness of an organisation’s services. You might organise community events or...
Landfill Supervisor
A Landfill Supervisor coordinates operations at a waste disposal or landfill facility. You’ll manage a team of staff and ensure operations are runn...
Investigation Manager
An Investigation Manager conducts audits on government departments to check for fraudulent activity. You might respond to concerns expressed by var...
Customer Success Manager
A Customer Success Manager ensures customers are happy with their experience with a business. You’ll provide follow up service and deal with any pr...
Customs and Border Protection Officer
A Customs and Border Protection Officer enforces Australian legislation at borders to ensure no illegal items or people are allowed entry. You migh...
Venue Manager
A Venue Manager coordinates bookings and events at a function venue. You might host conferences, exhibitions, performances or corporate functions....
Regional Coordinator
A Regional Coordinator manages operations within a designated area, focusing on service delivery and compliance with standards. Responsibilities in...
Cellar Door Manager
A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...
Head of Digital Strategy Transformation
A Head of Digital Strategy Transformation assists organisations to gain the most benefit from digital systems. You’ll examine current strategies an...
Operational Risk Manager
Operational Risk Managers identify risks and threats to an organisation’s operations, workforce, production, and service output. They develop opera...
Innovation Strategist
An Innovation Strategist develops and implements strategies to drive innovation and growth within an organisation. You might work in technology fir...
Operations Officer
An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...
IT Business Analyst
IT Business Analysts analyse an organisation’s IT needs then develop and implement business processes and operating procedures. They consult with m...
Music Manager
A Music Manager works with performance artists to secure bookings and negotiate contracts. You’ll act as a liaison between performers and the music...
Sales Representative
Sales Representatives (also known as a sales rep or sales agent) represent an organisation’s products and services — building relationships with pr...
Telemarketer
Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work...
Sales Consultant
Sales Consultants sell products and services from retail stores, wholesale outlets, and call centres. They promote the company’s service offerings...
Workshop Manager
A Workshop Manager takes care of daily operations in a mechanical workshop. You’ll arrange testing, parts replacements and repairs for a range of v...
Cleaning Supervisor
A Cleaning Supervisor manages the daily running of a cleaning service or business. You’ll supervise a team of cleaners and ensure correct procedure...
Plant Supervisor
A Plant Supervisor manages a team of staff at a manufacturing or processing facility. You’ll ensure crew targets are being met and make sure releva...
Airport Operations Manager
An Airport Operations Manager oversees daily activities at an airport or airfield. You might coordinate security operations, organise cleaning and...
Sheep Shearing Trainer
A Sheep Shearing Trainer supervises a team of shearers and ensures their skills meet industry standards. You might train new shearers or assist exp...
Abattoir Supervisor
An Abattoir Supervisor oversees daily operations at an abattoir or meat processing facility. You’ll supervise staff and ensure work is carried out...
Food Production Supervisor
A Food Production Supervisor manages a team of workers at a food processing facility. You might supervise the overall production of food and drink...
Workplace Inspector
A Workplace Inspector carries out investigations on numerous issues within a work environment. You might specialise in work health and safety, work...
Rail Safety Manager
A Rail Safety Manager ensures the safety of a railway environment or organisation. You’ll develop safety plans and procedures and ensure all depart...
