Vocational Education and Training
All Australian Training Academy Courses
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
You do not need to be employed to enrol in this qualification but you will need to ensure you have access to the appropriate technology for some units.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Learn more- Office Manager
- Procurement Officer
- Team Leader
- Supervisor
- Project Coordinator
- Area Manager
- Administration Manager
- Presales Consultant
- Business Administrator
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Retail Team Leader
- Account Manager
- Information Officer
- Customer Service Officer
- Community Engagement Officer
- Enrolment and Admissions Officer
- Customer Success Manager
- Cashier
- Account Executive
- Head of Digital Strategy Transformation
- Digital Business Analyst
- Customer Experience Manager
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Music Manager
- Apiarist
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- Team Administrator
- General Manager
- Presales Consultant
- Regional Manager
- Project Officer
- Retail Team Leader
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Community Engagement Officer
- Landfill Supervisor
- Investigation Manager
- Customer Success Manager
- Customs and Border Protection Officer
- Venue Manager
- Regional Coordinator
- Cellar Door Manager
- Head of Digital Strategy Transformation
- Operational Risk Manager
- Innovation Strategist
- Operations Officer
- IT Business Analyst
- Music Manager
- Sales Representative
- Telemarketer
- Sales Consultant
- Workshop Manager
- Cleaning Supervisor
- Plant Supervisor
- Airport Operations Manager
- Sheep Shearing Trainer
- Abattoir Supervisor
- Food Production Supervisor
- Workplace Inspector
- Rail Safety Manager
This qualification reflects the role of individuals who apply project management skills and knowledge in a wide variety of contexts. The job roles that relate to this qualification may include Contracts Officer, Project Administrator and Quality Officer.
Individuals in these roles work autonomously, and might be members of a project team, with no direct responsibility for overall project outcomes. Primarily, these roles would support wider project operations. They may use project tools and methodologies selectively to support organisational or business activities.
Project Managers are responsible for managing all facets of the project, from beginning to end. They define the project using scope, time and quality management skills and techniques.
Learn more- Project Administrator
- Project Manager
- Project Officer
- Project Coordinator
- Digital Project Manager
- Account Manager
- Park Manager
- Intelligence Officer
- Operational Risk Manager
- Infrastructure Engineer
- Operations Officer
- IT Business Analyst
- Community Organiser
- Workshop Manager
- Technical Project Manager
- Maintenance Manager
This is a qualification for those engaged in driving operation job roles within the transport and logistics industry.
It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or contingency measures and within known time constraints.
Successful achievement of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state or territory regulatory requirements.
Learn moreThis qualification applies to individuals working in a work health and safety (WHS) role who provide a broad range of technical knowledge and skills, and have some limited responsibility for the output of others.
The qualification applies to those working as supervisors, WHS personnel, and workers in other WHS-related roles who manage risks effectively, apply relevant WHS laws, and contribute to WHS within the workplace in known or changing contexts with established parameters.
Business organisations are under increased scrutiny to provide workforces that are educated in safety. Providing a safe working environment requires internal experts who can support and drive a safety culture.
Learn moreThis qualification is suitable for individuals who perform work health and safety (WHS) duties additional to their main role. The knowledge and skills gained will give the individual the ability to provide technical advice and support to a work team, and apply an array of competencies in a range of work contexts.
All industries and businesses are required to observe WHS legislation, even those who work in a small office. There is an increased demand for employees in both the public and private sector who have qualifications in WHS to assist in the maintenance of safe and healthy workplaces.
Learn moreThis course is nationally recognised and provides participants with the skills necessary to be a first aid representative in their workplace and also to assist family and friends in emergency situations.
Provide first aid will equip you with the knowledge and skills required to administer first aid to a casualty who has sustained an injury or illness, until the arrival of professional medical help.
Learn moreHLTAID010 Provide Basic Emergency Life Support covers the skills and knowledge required to recognise and respond to life-threatening emergencies in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.
In this course, you will learn how to provide first aid response and life support, manage casualty(ies), the incident, and other first aiders, until qualified emergency help arrives at the scene of the incident. HLTAID010 Provide Basic Emergency Life Support is trained in line with the Australian Resuscitation Council (ARC) guidelines.
Learn moreOn successful completion of this course, participants will be equipped with the skills and knowledge to be able to provide cardiopulmonary resuscitation (CPR) which can save the life of a casualty when they have stopped breathing. The Australian Resuscitation Council (ARC) recommends that this course be updated every 12 months to maintain competency in the skills required in an emergency situation.
Learn moreThe qualification applies to specialist occupations in traffic management.
Learn moreThis unit describes the skills and knowledge required to control vehicle and pedestrian traffic using stop-slow bats, hand signals and approved communication devices in the resources and infrastructure industries. It applies to those working in operational roles. They generally work in teams in live traffic environments under some degree of supervision. You will learn how to prepare to control traffic, control traffic and operate communication devices and conduct housekeeping activities.
Learn moreThis unit describes the skills and knowledge required to set out, monitor and close down traffic management plans and traffic guidance schemes in civil construction.
It applies to those working in supervisory roles. They generally work in teams in live traffic environments and hold some responsibility for the outcomes of others.
You will learn how to prepare to implement traffic management plan, set out traffic guidance scheme, monitor traffic guidance scheme and close down work activities.
Learn moreThis unit of competency involves the skills and knowledge required to work within the command, control and coordination structure of an Emergency Control Organisation (ECO). An ECO’s priority is the safety of facility occupants and visitors during an emergency which means ECO members are responsible for pre-emergency, emergency and post emergency actions. It includes undertake pre-emergency planning, taking appropriate actions in an emergency and assisting with post emergency activities.
The unit has been developed to cover the facilities as specified in Australian Standard (AS) 3745 and AS4083. For this unit, as covered by AS3745 and/or AS4083, occupants are people attending a facility on a permanent or temporary basis such as an employee, contractor, student or resident, but not a visitor or patient and a facility is a building, structure or workplace that is, or may be, occupied by people (occupants).
Learn moreThis unit of competency involves the skills and knowledge required to make decisions about the safety of occupants during a facility emergency and to give instructions on the priority order for responding to an emergency incident.
It includes leading the preparation of facility emergency response procedures; commanding, controlling and coordinating facility emergency response procedures and responses and concluding the facility emergency incident. Individuals who undertake this work may also act as the primary liaison with emergency services after their arrival.
Learn moreThis unit of competency involves the skills and knowledge required to confine small emergencies in a facility and it applies to occupants who are required to have first attack firefighting skills. It includes preparing for emergency situations, identifying and assessing an emergency, safely confining emergencies, using initial response equipment and reporting on the facility’s emergency response.
Small emergencies in a facility include incidents such as small fires that can be controlled using a fire extinguisher; chemical spills that can be controlled using facility personal protective clothing and equipment and a spill kit; or a vehicle accident where there is no significant injury or damage.
Learn moreThis course is nationally recognised and provides the skills necessary to respond to an emergency situation, apply appropriate first aid procedure, and co-ordinate first aid activities until arrival of medical assistance.
You will also learn the appropriate methods for accurately communicating details of the incident, and to conduct a review of the incident. Reviewing the incident includes recognising the possible psychological impacts on self and others, and arranging support services.
Learn moreTo get your QLD White Card, you’ll need to complete the ‘Prepare to work safely in the construction Industry CPCCWHS1001 (QLD White Card)’ certification. It is mandatory training for anyone to work on a construction site in Queensland.
Learn moreThis unit covers the performance of rescue procedures from live low voltage (LV) apparatus, not including overhead lines and underground cables in the workplace.
It specifies the mandatory requirements of rescue from a live LV panel and how they apply in the context of transmission, distribution or rail work functions.
It encompasses responsibilities for health, safety and risk management processes at all operative levels and adherence to safety practices as part of the normal way of doing work.
On successful completion of this course, participants will have acquired the skills and knowledge to perform the safe reach and removal of a casualty who has come into contact with low voltage power, received an electric shock or other injuries and administer first aid or provide cardiopulmonary resuscitation which can save the life of a casualty when they have stopped breathing.
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