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An Emergency Services Officer (ESO) responds to emergency situations on a work site. You’ll ensure everyone on site is safe and accounted for and arrange medical treatment for any casualties. Emergency Services Officers assess an emergency scene and make critical decisions on site safety. Part of your role will be to prepare for potential emergencies with staff training and emergency response plans.
Emergency Services Officers need strong leadership skills and should be able to make decisions quickly. It’s important that you can remain calm in a stressful situation and respond well to pressure. You’ll need to communicate well in challenging conditions and follow correct procedures.
There are 5 courses available for people who want to become an Emergency Services Officer (ESO).
Possible job outcomes:
The Graduate Certificate in Emergency and Disaster Management is designed for individuals working in emergency service agencies and professionals in various sectors who play a role in emergency and disaster management. Students will explore current and emerging trends, along with national and international approaches, and expand their knowledge and skills applicable to the various phases of managing emergencies and disasters. This course is ideal for those seeking to enhance their expertise in this critical and dynamic field. .
Average duration: 6 months.
The PUA41019 Certificate IV in Public Safety (Leadership) is tailored for emergency service and public safety personnel in collaborative leadership roles. This qualification prepares individuals to manage personnel, supplies, equipment, incidents, and disasters effectively. Public safety leaders will develop skills in inspiring teams, establishing clear visions, negotiating with stakeholders, and implementing strategic plans. This course equips learners with competencies in decision-making, prioritisation, problem-solving, and guiding teams and organisations through challenging situations. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 12 months.
The RII41319 Certificate IV in Emergency Response Coordination is designed for experienced Emergency Services (ES) and Emergency Response (ER) personnel seeking career advancement. This qualification hones leadership skills in coordinating personnel, equipment, services, and contingency measures. It reflects the role of emergency response and rescue team leaders or coordinators in resources and infrastructure industries, involving discretion and judgement in selecting and applying equipment, services, or contingency measures. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
The PUA20622 Certificate II in Public Safety (Firefighting and Emergency Operations) equips students with essential knowledge and skills in firefighting and emergency response. Ideal for those engaged in or entering firefighting roles, this qualification focuses on public safety responsibilities. Students learn to suppress fires, perform rescues, manage hazardous materials incidents, and protect lives, property, and the environment. Duties may also include community education on fire safety and conducting fire inspections to ensure compliance with regulations. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 2 weeks.
Do you work or volunteer in health services and need the skills to provide initial care to patients? Try the HLT21020 Certificate II in Medical Service First Response. This nationally recognised qualification delivers essential skills in first aid, infection prevention, and direct client care. Career competencies include: interpreting medical terminology, recognising healthy body systems, confirming physical health status, advanced resuscitation and O2 therapy, patient transport, managing personal stress and maintaining your own health and wellbeing. Enquire now for the list of study units, health care career outcomes, and upcoming course dates..
In Australia, a full time Emergency Services Officer generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The emergency response sector has seen a strong increase in employment numbers over the last five years. There are currently 19,700 people working in this field in Australia and many of them specialise as an Emergency Services Officer. Emergency Services Officers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as an Emergency Services Officer interests you, consider enrolling in a Diploma of Paramedical Science. This course will prepare you for an emergency response role with subjects covering basic life support and transport of patients to a medical facility.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within ambulance and paramedic. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Ambulance and Paramedic
Ambulance Service Paramedic
$1,300 weekly pay
Australian Defence Force Medic
$1,250 weekly pay
Aviation Medic
Emergency Medical Dispatcher
Emergency Medical Technician (EMT)
Emergency Response Specialist
$1,665 weekly pay
Emergency Services Officer (ESO)
Industrial Medic
Patient Transport Officer
$1,150 weekly pay
Volunteer Ambulance Driver
Salary not available
Critical Care Paramedic
$2,333 weekly pay
Flight Paramedic
$1,500 weekly pay
Intensive Care Paramedic
Paramedic
Learn more about Emergency Services Officer (ESO) courses in your area.