Certificate I in Skills for Vocational Pathways in Kalgoorlie-Boulder

Step up to senior management with the BSB60420 Advanced Diploma of Leadership and Management. This advanced qualification will teach you how to provide leadership across an organisation while managing innovation and continuous improvement. Over 12-18 months of study you will be developing your critical thinking and strategic communication skills. Graduate ready to implement a business plan and tackle a range of complex problems and strategies. Enquire now for the list of elective choices, entry requirements, and enrolment opportunities near you.

The Diploma of Salon Management (SHB50216) is perfect for hair and beauty salon owners wanting to compliment their creative skills with sound business knowledge and practices. Students begin their studies with 7 core units. They learn how to manage HR and recruitment, build team leadership and safety while managing treatment services. Students then select 3 elective units from course a range of specialities; franchising, management, training, learning and development. The Diploma of Salon Management (SHB50216) is a nationally recognised training qualification and part of the official Hairdressing and Beauty Services Training Package.

The SIRCIND002 Support the Supply of Pharmacy Medicines and Pharmacist Only Medicines outlines the skills and knowledge required to source and use regulatory information and pharmacy compliance procedures for customer transactions involving Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3). Therapeutic advice or the supply of S3 medicines must be referred to a pharmacist. This supports the role of pharmacy or dispensary assistants, who must comply with relevant laws and guidelines and work under a pharmacist's direct supervision when supplying scheduled medicines. Enquire now for a full list of entry requirements and available enrolment dates.

The BSB80320 Graduate Diploma of Strategic Leadership is for graduate students wanting to improve their personal leadership style and professional competence as they lead organisations. Students complete 8 units with an overall focus on driving the development of high-end strategic plans that serve the vision and mission of their organisation. Enrolment in this qualification is limited to those with related studies (Diploma and up) plus 2-5 years relevant workplace experience with a significant level of leadership and management responsibility. The BSB80320 Graduate Diploma of Strategic Leadership is a nationally recognised training qualification and part of the official Business Services Training Package.

The Customer Experience: Elevate course prepares students for a discipline that remains highly valued and future-proof, focusing on human-centric skills that technology cannot replicate. This course offers a comprehensive understanding of CX, including foundational theory, its role within an organisation, and strategies for promoting a CX mindset. Students will acquire practical skills in CX research, stakeholder management, customer journey mapping, and CX strategy design. By the end of the course, students will be equipped to create and implement a complete CX plan, encompassing analysis and strategic execution.

The PSPSS00054 Public Sector Executive Manager Skill Set provides students with the skills to excel in executive management roles within the public sector. It covers policy analysis, stakeholder engagement, policy development, implementation, evaluation, and change management. Designed for those advancing into executive positions, this qualification formalises leadership capabilities and strategic expertise, ensuring effective governance and decision-making in public sector operations. Enquire now for a full list of entry requirements and available enrolment dates.

The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package.

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol.

Become a qualified nail technician with the SHB30321 Certificate III in Nail Technology. This nationally recognised qualification will teach you how to deliver a full range of nail services including manicures, pedicures, acrylic nail enhancements, and nail art. You’ll graduate job-ready with the skills you need to sell beauty products, process transactions, communicate with customers, and keep the nail salon hygienic and clean. Enquire now for the full list of study units, nail service competencies, and enrolment centres near you that offer this course.

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities.