Newcastle

Front Office Supervisor

A Front Office Supervisor oversees the daily running of a reception area at a hotel, motel or resort. You’ll supervise the reception team and ensure this department is running effectively. Front Office Supervisors will ensure guests are being looked after and make sure check-ins, bookings and payments are being processed. You might attend to visitor needs such as laundry or room service and you might handle any complaints or difficulties that arise.

Front Office Supervisors should be skilled at customer service and able to communicate well with guests from a range of backgrounds. It’s important that you can display leadership skills and motivate your team. Front Office Supervisors should be flexible and able to handle several tasks at one time. Depending on your workplace you may have to work irregular hours including nights and weekends.

Future demand Medium
Average yearly income $78,000
Skill level Unknown

How do I become a front office supervisor?

All skill levels Beginner Experienced
SIT40422

Certificate IV in Hospitality
Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Gaming Supervisor Gaming Manager Food and Beverage Supervisor
Restaurant Supervisor Front Office Supervisor Hotel Manager Motel Manager Cafe or Restaurant Manager Duty Manager Shift Manager Bar Manager
+ 8 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Gaming Supervisor Gaming Manager Food and Beverage Supervisor Restaurant Supervisor Front Office Supervisor Hotel Manager Motel Manager Cafe or Restaurant Manager Duty Manager Shift Manager Bar Manager + 8 more
SIT60322

Advanced Diploma of Hospitality Management
Blended, On Campus, Traineeship
5 - 36 months
$0 - $59,455
  • There are no mandated entry requirements.
Additional requirements may apply.
Front Office Supervisor Hotel Manager Motel Manager
Cafe or Restaurant Manager Gaming Manager Gaming Supervisor Restaurant Supervisor Duty Manager Food and Beverage Supervisor Shift Manager Bar Manager Rooms Division Manager Kitchen Manager
+ 10 more
SIT50422

Diploma of Hospitality Management (Food and Beverage)
Blended
12 - 24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Manager Cafe or Restaurant Manager Duty Manager
Food and Beverage Supervisor Front Office Supervisor Gaming Manager Gaming Supervisor Hotel Manager Motel Manager Restaurant Supervisor Shift Manager
+ 8 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Manager Cafe or Restaurant Manager Duty Manager Food and Beverage Supervisor Front Office Supervisor Gaming Manager Gaming Supervisor Hotel Manager Motel Manager Restaurant Supervisor Shift Manager + 8 more
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

How can I become a front office supervisor?

To become a front office supervisor in Newcastle, you may want to consider completing the Certificate IV in Hospitality. This qualification will equip you with the skills and knowledge necessary for a career in this industry.

Are there training providers in Newcastle?

You can train to become a front office supervisor by completing a qualification with Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.

What study modes are available?

There are several campuses within the Newcastle area that provide front office supervisor training. The closest campus is 2km away from the center of Newcastle. You can also study a front office supervisor course through online learning. Find a course provider that best suits your study needs.

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