Case Worker

A Case Worker provides support to individuals and families facing social, emotional, and financial challenges. You might work in healthcare, social services, or community organisations, helping clients access resources and develop improvement plans. Key responsibilities include assessing needs, creating case plans, and coordinating services.

Case Workers play a vital role in clients' lives. You’ll need strong communication and empathy to build trust and advocate for their needs while navigating complex situations to achieve positive outcomes.

Future demand High
Average yearly income $78,000
Skill level Advanced

How do I become a case worker?

All skill levels Beginner Experienced
CHC52021

Diploma of Community Services

Blended, On Campus, Online
8 - 18 months
$49 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Family Support Worker Support Worker
Community Corrections Officer Community Development Worker Senior Support Worker Welfare Worker Youth Justice Officer Outreach Worker Intake Worker Aboriginal Community Care Worker Case Manager Community Care Worker Social Worker Park Manager Rehabilitation Counsellor Life Coach Remedial Yoga Therapist Intelligence Officer Case Worker Regional Coordinator Family Dispute Resolution Practitioner Financial Counsellor Conservation Manager Student Experience Officer Council Member Migrant Support Worker Art Therapist Community Outreach Coordinator International Development Worker Behaviour Support Specialist Crime Prevention Officer Social Justice Advocate Community Arts Worker Policy Researcher Community Worker Human Rights Activist Youth Support Officer Community Services Officer Arts Programmer Human Rights Advocate Editorial Writer Creative Writer Climate Scientist Resource Economist Agricultural Economist Neurologist Community Educator Mental Health Advocate Nutrition Advisor Nutrition Scientist Healthcare Social Worker Palliative Care Social Worker Law Enforcement Officer Youth Officer Probation Officer Mental Health Case Manager Hospital Social Worker Disability Advocate Social Welfare Officer Education Support Officer Community Engagement Coordinator Humanitarian Aid Worker Cultural Advisor Indigenous Support Worker Clinical Supervisor Community Health Liaison Addiction Counsellor Global Health Advisor Community Advocate Wellbeing Coordinator Social Work Supervisor Child Psychologist Family Therapist Community Rehabilitation Worker Disability Employment Consultant Youth Advocate Program Evaluator Aged Care Coordinator Doula Community Recovery Officer Gerontologist Health Advisor
+ 80 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Family Support Worker Support Worker Community Corrections Officer Community Development Worker Senior Support Worker Welfare Worker Youth Justice Officer Outreach Worker Intake Worker Aboriginal Community Care Worker Case Manager Community Care Worker Social Worker Park Manager Rehabilitation Counsellor Life Coach Remedial Yoga Therapist Intelligence Officer Case Worker Regional Coordinator Family Dispute Resolution Practitioner Financial Counsellor Conservation Manager Student Experience Officer Council Member Migrant Support Worker Art Therapist Community Outreach Coordinator International Development Worker Behaviour Support Specialist Crime Prevention Officer Social Justice Advocate Community Arts Worker Policy Researcher Community Worker Human Rights Activist Youth Support Officer Community Services Officer Arts Programmer Human Rights Advocate Editorial Writer Creative Writer Climate Scientist Resource Economist Agricultural Economist Neurologist Community Educator Mental Health Advocate Nutrition Advisor Nutrition Scientist Healthcare Social Worker Palliative Care Social Worker Law Enforcement Officer Youth Officer Probation Officer Mental Health Case Manager Hospital Social Worker Disability Advocate Social Welfare Officer Education Support Officer Community Engagement Coordinator Humanitarian Aid Worker Cultural Advisor Indigenous Support Worker Clinical Supervisor Community Health Liaison Addiction Counsellor Global Health Advisor Community Advocate Wellbeing Coordinator Social Work Supervisor Child Psychologist Family Therapist Community Rehabilitation Worker Disability Employment Consultant Youth Advocate Program Evaluator Aged Care Coordinator Doula Community Recovery Officer Gerontologist Health Advisor + 80 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Further reading

How to start a career in case management

20th July 2020)

What do social workers do?

11th December 2019)

How to start a career in Social Work

18th May 2021)