About ARC Training

This nationally recognised qualification teaches students how to undertake work in a business environment with a focus on administration and/or customer service. Students learn how to develop and build a broad range of knowledge and skills to carry out a range of fundamental business activities and tasks, as well as how to provide support to the team!

The BSB40120 Certificate IV in Business qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

The BSB40520 Certificate IV in Leadership and Management qualification is aimed at supporting the professional growth of developing and emerging leaders and managers in a range of workplace contexts.

You’ll learn how to lead by assuming responsibility for your own performance, provide leadership, guidance, and support to others as well as taking responsibility for organising and monitoring the output of teams. You’ll hone skills in applying effective solutions to workplace problems, and to analyse and evaluate information from a variety of sources.

This qualification focuses on how to follow an individualised plan and provide person-centered support. To carry out activities to maintain personal care and/or other activities of daily living for people in an aged care setting.

This course also includes a work placement component (120 hours; approx 40 hours per week) at a care facility that must be completed in order to be awarded your qualification.

To be eligible for this course, students must have work experience or is an existing worker in the CHC sector.

This qualification focuses on how to follow an individualised plan and provide person-centered support to carry out activities to maintain personal care and/or other activities of daily living for people in a disability care setting.

This course also includes a work placement component (120 hours; approx 40 hours per week) at a care facility that must be completed in order to be awarded your qualification.

To be eligible for this course, students must have work experience or is an existing worker in the CHC sector.

This qualification reflects the role of workers in the aged care sector operating in residential settings, clients’ homes, and community-based environments. Workers will take responsibility to provide services to people with complex care needs, assist in program development, and deliver individualised care.

This course also includes a work placement component (120 hours; approx 40 hours per week) at a care facility that must be completed in order to be awarded your qualification.

Queensland prospective students must already hold the Certificate III in Individual Support (or a superseded qualification) and be an Existing Worker in the Aged Carey industry sector.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

This qualification reflects the role of workers participating in the design, implementation, and evaluation of leisure, health activities, and programs to improve the daily lives of people with varying care needs in residential facilities, community services, and day centers, including working with people supported by the NDIS.

This course also includes a work placement component (120 hours; approx 40 hours per week) at a care facility that must be completed in order to be awarded your qualification.

To be eligible for this course, students must have work experience in the CHC sector. If you are an existing worker, your specific requirements and what you need to provide will be discussed with you by ARC Training consultants.

The BSB50420 Diploma of Leadership and Management qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

This qualification reflects the role of individuals to undertake work in a manufacturing workplace with a focus on production support. To develop and build a broad range of knowledge and skills to carry out a range of production activities to work safely, quality standards, complete production orders, and provide support to the team.