Brisbane

Tourism Officer

A Tourism Officer works in various sectors of the tourism industry offering assistance to visitors and tour groups. You might help tourists plan their itineraries and make bookings or arrange details such as transport or accommodation. You might be involved in tourism promotion or work at a tourist attraction or destination. Tourism Officers might coordinate tours, greet visitors or provide information.

Tourism Officers should be organised and able to handle several tasks at one time. It’s important that you can communicate well with people from a range of backgrounds and provide excellent customer service. Tourism Officers should have good problem solving abilities and be able to work as part of a team.

Future demand High
Average yearly income $62,400
Skill level Unknown

How do I become a tourism officer?

All skill levels Beginner Experienced
SIT30122

Certificate III in Tourism
Blended, Traineeship
6 - 24 months
$0 - $10,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator
Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent + 7 more
SIT20122

Certificate II in Tourism
Blended, On Campus, Online, Traineeship
6 - 12 months
$0 - $1,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator
Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent + 7 more
SIT40122

Certificate IV in Travel and Tourism
Blended, Traineeship
12 - 24 months
$0 - $10,050
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Tour Coordinator Tour Guide
Tourism Officer Reservations Agent Travel Agent Travel Consultant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Tour Coordinator Tour Guide Tourism Officer Reservations Agent Travel Agent Travel Consultant + 4 more
SIT10122

Certificate I in Tourism (Australian Indigenous Culture)
Blended
6 months
$129
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Exhibition Coordinator Museum Attendant
Tourism Officer Reservations Agent
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Exhibition Coordinator Museum Attendant Tourism Officer Reservations Agent + 2 more
SITSS00078

Customer Service Skill Set
Online
2 weeks
$355
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter
Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative + 5 more
SIT30122

Certificate III in Tourism (Holiday Parks and Resorts)
Blended, Traineeship
12 months
$0 - $7,060
  • There are no mandated entry requirements.
Additional requirements may apply.
Reservations Agent Tour Advisor Tour Coordinator
Tourism Officer
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Reservations Agent Tour Advisor Tour Coordinator Tourism Officer + 1 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Exhibition Coordinator

An Exhibition Coordinator manages exhibitions, oversees setup, promotion, tours, and group bookings, requiring strong organisation, customer service, and multitasking skills.

Avg yearly income $77,480
Skill level Advanced

Tour Driver

A Tour Driver conducts guided tours, provides information on attractions, manages bookings, and must have strong organisational and customer service skills.

Avg yearly income $67,600
Skill level Unknown

Exhibition Manager

An Exhibition Manager organises industry showcases, coordinates logistics, liaises with stakeholders, and leads a team to ensure event success.

Avg yearly income $93,600
Skill level Unknown

Tour Advisor

A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.

Avg yearly income $62,400
Skill level Unknown

Museum Attendant

A Museum Attendant assists visitors, conducts tours, provides exhibit info, answers questions, and helps with setting up or maintaining displays.

Avg yearly income $60,320
Skill level Unknown

Tourism Consultant

Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.

Avg yearly income $65,000
Skill level Unknown

Tourism Manager

A Tourism Manager develops and promotes tourism activities, creates marketing plans, manages projects, and collaborates with local stakeholders.

Avg yearly income $122,200
Skill level Unknown

Ticketing Coordinator

Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.

Avg yearly income $62,400
Skill level Unknown

Common questions

How can I become a tourism officer?

To become a tourism officer in Brisbane, you may want to consider completing the Certificate III in Tourism. This qualification will equip you with the skills and knowledge necessary for a career in this industry.

Are there training providers in Brisbane?

You can train to become a tourism officer by completing a qualification with Australian Skills Management Institute or North Metropolitan TAFE. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.

What study modes are available?

There are several campuses within the Brisbane area that provide tourism officer training. The nearest campus is located right in the center of Brisbane. You can also study a tourism officer course through online learning. Find a course provider that best suits your study needs.

Further reading

A Complete Guide to Certificates II & III in Security Operations

24th February 2025)

All You Need to Know About Certificate III in Pathology Collection

10th February 2025)

A Beginner's Guide to Laboratory Technician Training in Australia

7th February 2025)