Vocational Education and Training
All Shafston School of Business Courses
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
- Paraplanner
- Timber Dispatch Coordinator
- Bicycle Sales Assistant
- Dog Trainer
- Senior Rates Officer
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Fundraising Coordinator
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Location Manager
- Freelance Editor
- Administrative Coordinator
- Logistics Planner
- Business Process Analyst
- Corporate Accountant
- Marketing Analyst
This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. They support children’s wellbeing, and development in the context of an approved learning framework. Educators use a range of well-developed skills and knowledge using discretion and judgment when carrying out their work in the context of established policies and procedures. They may work independently or under the guidance of others, though in some contexts that guidance may not be on-site.
Learn moreOur Certificate IV in Business course offers a practical and comprehensive exploration of fundamental business principles. Designed for those seeking to expand their knowledge and skills in the business realm, this program provides a solid foundation for career advancement.
Practical Learning, Career Readiness Through a blend of theoretical knowledge and hands-on learning, you will delve into key aspects of business management, including communication strategies, financial basics, and customer service essentials. Our experienced instructors bring real-world insights to the classroom, ensuring you graduate equipped with the practical skills and confidence to succeed in diverse business settings. Flexible online learning options accommodate your schedule, allowing you to balance your studies with other commitments. Prepare for a successful career journey with our Certificate IV in Business. Enrol now and take the next step toward your professional goals.
Learn more- Office Manager
- Procurement Officer
- Team Leader
- Supervisor
- Project Coordinator
- Area Manager
- Administration Manager
- Presales Consultant
- Business Administrator
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Retail Team Leader
- Account Manager
- Information Officer
- Customer Service Officer
- Community Engagement Officer
- Enrolment and Admissions Officer
- Customer Success Manager
- Cashier
- Account Executive
- Head of Digital Strategy Transformation
- Digital Business Analyst
- Customer Experience Manager
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Music Manager
- Apiarist
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Technology Consultant
- International Project Manager
- Campaign Manager
- Program Analyst
- Tourism Manager
- Location Manager
- Freelance Editor
- IT Specialist
- Inventory Manager
- Supply Planner
- Healthcare Manager
- Customer Relationship Manager
- Project Scheduler
- Administrative Coordinator
- Data Specialist
- Service Delivery Manager
- Logistics Planner
- Strategy Manager
- Inventory Planner
- Tender Writer
- Supply and Distribution Manager
- HR Business Partner
- Business Process Analyst
- Corporate Accountant
- Theatre Manager
- Marketing Analyst
- Leadership Coach
This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. They may have responsibility for supervision of volunteers or other educators.
Learn moreProject Management is a dynamic field with varied applications across a wide range of careers and is becoming a key skill in all types of employment. This course is applicable worldwide applying the theory to the modern workplace. The training materials are developed, delivered and assessed by experienced trainers with industry experience.
Learn more- Project Administrator
- Project Manager
- Project Officer
- Scheduler
- IT Project Manager
- Project Coordinator
- Regional Manager
- Governance Coordinator
- ICT Project Manager
- Digital Project Manager
- Corporate Services Manager
- Senior Risk Manager
- Park Manager
- Wind Turbine Engineer
- Investigation Manager
- National Security Adviser
- Field Engineer
- Innovation Coordinator
- Chief Innovation Officer
- Data Analytics Consultant
- Logistician
- Innovation Manager
- Purchasing Officer
- Quality Assurance Engineer
- Data Consultant
- Strata Manager
- Planning Officer
- Student Experience Officer
- Regional Coordinator
- Conservation Manager
- Real Estate Agency Manager
- Sustainable Farmer
- Automated Tester
- IT Auditor
- Resilience Officer
- Head of Procurement
- Infrastructure Engineer
- Engineering Technician
- Operations Officer
- Gym Manager
- Fitness Centre Manager
- Conference Manager
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Drilling Supervisor
- Plant Supervisor
- Plant Manager
- Project Manager (Police Force)
- Facilities Manager
- Technical Project Manager
- Maintenance Manager
- Scrum Master
- Change And Communications Manager
- Policy Researcher
- Public Service Officer
- International Marketing Specialist
- International Project Manager
- Program Analyst
- Film Producer
- Strategic Advisor
- Transport Manager
- Film and TV Production Manager
- Broadcast Production Manager
- Video Production Manager
- Project Scheduler
- Program Leader
- Technical Manager
- Operations Analyst
- Supply Chain Analyst
- Strategy Manager
- Inventory Planner
- Supply and Distribution Manager
- Change Management Consultant
- Marketing Project Manager
- Design Manager
- Electrical Estimator
- Electrical Project Manager
- Client Side Project Manager
- Business Process Analyst
- Project Director
- Senior Business Analyst
- BIM Manager
- Property Development Manager
- Continuous Improvement Manager
- Chief of Police
- Police Sergeant
- Aviation Consultant
- Contract Specialist
- Digital Transformation Manager
- Chief Data Officer
- Nurse Manager
- Quality Control Manager
- Construction Planner
- Drilling Engineer
- Site Manager
- Program Evaluator
- PMO Manager
- Research and Development Manager
- Executive Manager
- Business Architect
- Sustainability Manager
- IT Operations Manager
- Advertising Account Manager
- Economics Consultant
- Investment Banking Analyst
- Senior Project Manager
- Chief Project Officer
- Promotions Manager
- Employee Relations Manager
This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn moreElevate your career development through this high-degree academic qualification. This diploma course will equip you with the know-hows to look for job opportunities in the managerial position across almost all business fields.
Shafston offers the Diploma of Leadership and Management (BSB50420) as a pathway course to the Advanced Diploma of Leadership and Management. This course sets the foundation for strong management skills with a focus on productivity, managing and motivating people as well as implementing strategies to further improve efficiencies and service delivery.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- General Manager
- Area Manager
- Presales Consultant
- Regional Manager
- Service Director
- Team Administrator
- Governance Coordinator
- Creative Entrepreneur
- ICT Project Manager
- Data Miner
- Product Specialist
- Digital Project Manager
- Corporate Services Manager
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Sports Facility Manager
- Landfill Supervisor
- Investigation Manager
- RTO Compliance Officer
- Intelligence Officer
- National Security Adviser
- Innovation Coordinator
- Customer Success Manager
- Chief Innovation Officer
- Logistician
- Innovation Manager
- Event Planner
- Strata Manager
- Student Experience Officer
- Travel Agency Manager
- Regional Coordinator
- Conservation Manager
- Venue Manager
- Real Estate Agency Manager
- Bank Manager
- Aquaculture Manager
- Sustainable Farmer
- Winemaker
- Vineyard Manager
- Planning Officer
- Social Media Strategist
- Cellar Door Manager
- Resilience Officer
- Head of Procurement
- Head of Digital Strategy Transformation
- Radio Producer
- Accounting Manager
- Financial Controller
- Forensic Accountant
- Customer Experience Manager
- Innovation Strategist
- Operations Officer
- Customer Service Manager
- Fraud Analyst
- Financial Assistant
- Assistant Broker
- Library Assistant
- Museum Assistant
- Librarian
- Gym Manager
- Fitness Centre Manager
- Sales Analyst
- High Performance Coach
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Local Government Customer Service Assistant
- Reservations Manager
- HVAC Technician
- Council Member
- Bakery Manager
- Clinical Coder
- Grip
- Gaffer
- Driller
- Drilling Supervisor
- Service Manager
- Helicopter Pilot
- Flying Instructor
- Concreter
- Parts Manager
- Steel Fixer
- Executive Housekeeper
- Surveyor Assistant
- Plant Manager
- Fleet Manager
- Duty Manager (Police Force)
- Facilities Manager
- Airport Operations Manager
- Abattoir Supervisor
- Technical Project Manager
- Senior Merchandiser
- Workplace Inspector
- Rail Safety Manager
- Crematorium Technician
- Athlete
- Community Coach
- Renewable Energy Tradesperson
- Funeral Director
- Funeral Assistant
- Electrical Fitter
- Electrical Linesman
- Rail Traction Linesman
- Cable Jointer
- Substation Technician
- Driller Offsider
- Geological Technician
- Watchkeeper Deck Officer
- Timber Dispatch Coordinator
- Head of Cyber Security
- Dog Trainer
- Senior Rates Officer
- Senior Compliance Officer
- Environmental Health Officer
- Cabin Crew Supervisor
- Professional Dancer
- Water Treatment Supervisor
- Dam Operations Manager
- Irrigation Water Supervisor
- Water Networks Supervisor
- Trade Waste Officer
- Catchment Officer
- Reporting Analyst
- Chief Technology Officer (CTO)
- Business Specialist
- Sales Engineer
- Business Development Executive
- Business Services Manager
- Procurement Manager
- Retail Executive
- Category Specialist
- Procurement Consultant
- Operations Specialist
- Workforce Analyst
- Facilities Coordinator
- Grants Officer
- Retention Specialist
- Workshop Supervisor
- Performance Manager
- Scrum Master
- Claims Specialist
- Solutions Architect
- Agile Business Analyst
- Commercial Analyst
- Technical Business Analyst
- Technical Lead
- Technical Consultant
- Relationship Manager
- Program Coordinator
- Cost Controller
- Travel Operator
- Cluster Manager
- Business Leader
- Diversity Consultant
- International Development Worker
- Lobbyist
- Policy Specialist
- Chief Operating Officer (COO)
- Crime Prevention Officer
- Social Justice Advocate
- Court Administrator
- Investigator
- Museum Director
- Records Manager
- Financial Regulator
- Policy Researcher
- Engagement Manager
- International Project Manager
- Film Producer
- Location Manager
- Arts Programmer
- Recruitment Manager
- Strategy Consultant
- Human Rights Advocate
- Editorial Writer
- Creative Writer
- Climate Scientist
- Partnerships Manager
- Resource Economist
- Agricultural Economist
- Neurologist
- Meteorologist
- IT Specialist
- Strategic Advisor
- Transport Manager
- Geochemist
- Palaeontologist
- Photogrammetrist
- Nutrition Advisor
- Nutrition Scientist
- Commercial Manager
- Executive Director
- Mining Manager
- Primary Health Organisation Manager
- Health Administrator
- Healthcare Manager
- Global Account Manager
- Customer Relationship Manager
- Program Leader
- Capability Manager
- Public Administrator
- Training and Development Manager
- Technical Manager
- International Business Strategist
- Service Delivery Manager
- Organisational Development Consultant
- Operations Analyst
- Strategy Manager
- Business Process Analyst
- Project Director
- Hospital Administrator
- Clinical Manager
- Pharmacy Manager
- Health Manager
- Political Consultant
- Community Engagement Coordinator
- Policy Writer
- Wellness Coordinator
- Risk Consultant
- Development Manager
- Theatre Manager
- Clinical Supervisor
- Early Childhood Center Manager
- Superintendent
- Performance Coach
- Continuous Improvement Manager
- Police Sergeant
- Sheriff
- Aviation Consultant
- Religious Education Coordinator
- Sports Marketing Manager
- Category Manager
- Contract Specialist
- Wellbeing Coordinator
- Social Work Supervisor
- Media Relations Specialist
- Nurse Manager
- Talent Acquisition Manager
- Quality Control Manager
- Vendor Manager
- Site Manager
- Athletic Director
- Program Evaluator
- Food Service Supervisor
- Research and Development Manager
- Finance Director
- Acquisition Manager
- Executive Manager
- Leadership Coach
- IT Operations Manager
- Advertising Account Manager
- Economics Consultant
- Education Coordinator
- Senior Project Manager
- Chief Project Officer
- Promotions Manager
- Hospitality Manager
- People and Culture Manager
- Employee Relations Manager
- Company Director
- Business Relationship Manager
This course provides a strong base of knowledge to develop complex web page layouts, design digital applications, build dynamic websites and applications and integrate them with databases, prepare disaster recovery plan, and develop website information architecture. Also, this qualification has a mixture of units that can help to build critical thinking skills, emotional intelligence, and leadership; qualities that are important to have when managing a team.
Learn more- Systems Engineer
- Systems Analyst
- Network Administrator
- Java Developer
- Analyst Programmer
- Javascript Developer
- ICT Support Engineer
- Programmer
- Systems Tester
- ICT Project Manager
- Computer Technician
- Network Technician
- Junior Website Designer
- Cloud Support Technician
- E-Commerce Developer
- Data Miner
- Digital Project Manager
- Blockchain Engineer
- Network Specialist
- Salesforce Developer
- Intelligence Officer
- Chief Innovation Officer
- Data Analytics Consultant
- IoT Engineer
- Cyber Security Engineer
- Data Consultant
- IT Auditor
- Automated Tester
- Head of Digital Strategy Transformation
- Digital Business Analyst
- E-Commerce Manager
- IT Manager
- Software Tester
- E-learning Developer
- Drone Operator
- Data Architect
- Computer Engineer
- Chief Technology Officer (CTO)
- Technical Architect
- Systems Consultant
- Solutions Designer
- Functional Analyst
- Business Intelligence Developer
- Solutions Analyst
- Systems Architect
- Integration Analyst
- Integration Developer
- Network Architect
- Cloud Architect
- Mobile Application Developer
- Sitecore Developer
- Salesforce Administrator
- Solutions Consultant
- Enterprise Architect
- Database Developer
- Solutions Architect
- Test Analyst
- Technical Business Analyst
- Technical Lead
- Technical Consultant
- Test Engineer
- Integration Engineer
- Cybercrime Investigator
- Digital Producer
- Multimedia Artist
- 3D Printing Technician
- Applications Engineer
- Information Architect
- .NET Developer
- Systems Designer
- Robotics Technician
- Information Designer
- Meteorologist
- IT Specialist
- Photogrammetrist
- Software Designer
- Cyber Defender
- Cyber Security Architect
- AI Specialist
- UX Developer
- Computer Systems Engineer
- Data Modeller
- Senior Business Analyst
- AI Consultant
- Computer Architect
- Creative Technologist
- Visual Effects Artist
- Software Development Manager
- Enterprise Solutions Architect
- Developer Programmer
- ICT Architect
- Master Data Analyst
- Database Designer
- Chief Information Officer
- Research and Development Manager
- Algorithm Engineer
- Python Developer
- Computational Biologist
- IT Operations Manager
- Analytics Manager
This qualification applies to individuals working in a work health and safety (WHS) role who provide a broad range of technical knowledge and skills, and have some limited responsibility for the output of others.
This qualification applies to those working as supervisors, WHS personnel, and workers in other WHS-related roles who manage risks effectively, apply relevant WHS laws, and contribute to WHS within the workplace in known or changing contexts with established parameters. The course has been structured based on a fee-for-service traineeship model, whereby achievement of the qualification is obtained through confirmation of skills and abilities both on the job and via completion of competency-based assessment tasks administered by Shafston; accordingly, learners will be required to interact with all three parties under this model: the Apprenticeship Network Provider, the employer, and the RTO (Shafston).
Learners will fully absorb the required knowledge and develop the necessary skills over time in the different contexts they will experience in a professional workplace environment. Learners will receive direct instruction f rom their trainer/assessor and on-the-job mentoring and direction from their workplace supervisor.
Given that the majority of learners will have pre-existing relationships with their workplace supervisors, it is expected that the process of verifying supervisor qualifications will be expedited as part of the original employer resource assessment process.
Learn more- Work Health and Safety Officer
- Paper Mill Worker
- Drone Operator
- Alcohol and Drug Tester (AOD)
- Abattoir Supervisor
- Food Production Supervisor
- EEHA Auditor
- Gas Industry Operator
- Asbestos Removalist
- Asbestos Supervisor
- Occupational Health Nurse
- Safety Officer
- Demolition Supervisor
- Occupational Hygienist
- Industrial Hygienist
- Safety Consultant
- Health Consultant
- Asset Inspector
This qualification reflects the role of individuals who are job ready and competent in a wide range of information and communications technology (ICT) roles and apply a broad range of skills in varied work contexts, using problem solving skills and effective communication with others.
Learn more- Service Desk Analyst
- Systems Tester
- IT Support Officer
- Junior Programmer
- Junior Web Developer
- Automated Tester
- IT Auditor
- Digital Business Analyst
- Solutions Designer
- Solutions Analyst
- Integration Developer
- Sitecore Developer
- Salesforce Administrator
- Solutions Consultant
- Cybercrime Investigator
- Multimedia Artist
- Application Support Analyst
- Applications Engineer
- .NET Developer
- IT Specialist
This qualification reflects the role of individuals in a variety of Business Services job roles whilst ensuring that all the business functions are in line with the organisational goals. These individuals may have frontline management accountabilities.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
They apply a broad range of competencies using discretion, judgment, and relevant theoretical knowledge. They may provide operational advice and support to a team.
Learn more- Franchisee
- Office Manager
- Project Coordinator
- Small Business Owner
- Operations Manager
- Operations Coordinator
- Area Manager
- Business Support Officer
- Corporate Services Manager
- Sports Facility Manager
- Operations Officer
- Club Manager
- Operations Specialist
- Operations Analyst
- International Marketer
- Strategic Analyst
- Health Manager
- Program Officer
- Economics Consultant
- Company Director
Aged care is one of the fastest-growing industries in Australia due to being an ageing population. This qualification will provide learners with the skills and knowledge to provide person-centred approach to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Students will learn to assist clients to maximise and maintain independence and build well-being. Training and assessment will ensure learners are able to work legally and ethically with a diverse range of people, within the scope of practice for a support worker, applying a holistic person-centred approach and providing safe healthy support in a direct care environment.
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn more