Vocational Education and Training
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This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
- Paraplanner
- Timber Dispatch Coordinator
- Bicycle Sales Assistant
- Dog Trainer
- Senior Rates Officer
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Fundraising Coordinator
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Location Manager
- Freelance Editor
- Administrative Coordinator
- Logistics Planner
- Business Process Analyst
- Corporate Accountant
- Marketing Analyst
This qualification reflects the role of individuals who apply project management skills and knowledge. They may manage projects in a variety of contexts, across a number of industry sectors. They have project leadership and management roles and are responsible for achieving project objectives. They possess a sound theoretical knowledge base and use a range of specialised, technical, and managerial competencies to initiate, plan, execute, and evaluate their own work and/or the work of others.
Learn more- Project Administrator
- Project Manager
- Project Officer
- Scheduler
- IT Project Manager
- Project Coordinator
- Regional Manager
- Governance Coordinator
- ICT Project Manager
- Digital Project Manager
- Corporate Services Manager
- Senior Risk Manager
- Park Manager
- Wind Turbine Engineer
- Investigation Manager
- National Security Adviser
- Field Engineer
- Innovation Coordinator
- Chief Innovation Officer
- Data Analytics Consultant
- Logistician
- Innovation Manager
- Purchasing Officer
- Quality Assurance Engineer
- Data Consultant
- Strata Manager
- Planning Officer
- Student Experience Officer
- Regional Coordinator
- Conservation Manager
- Real Estate Agency Manager
- Sustainable Farmer
- Automated Tester
- IT Auditor
- Resilience Officer
- Head of Procurement
- Infrastructure Engineer
- Engineering Technician
- Operations Officer
- Gym Manager
- Fitness Centre Manager
- Conference Manager
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Drilling Supervisor
- Plant Supervisor
- Plant Manager
- Project Manager (Police Force)
- Facilities Manager
- Technical Project Manager
- Maintenance Manager
- Scrum Master
- Change And Communications Manager
- Policy Researcher
- Public Service Officer
- International Marketing Specialist
- International Project Manager
- Program Analyst
- Film Producer
- Strategic Advisor
- Transport Manager
- Film and TV Production Manager
- Broadcast Production Manager
- Video Production Manager
- Project Scheduler
- Program Leader
- Technical Manager
- Operations Analyst
- Supply Chain Analyst
- Strategy Manager
- Inventory Planner
- Supply and Distribution Manager
- Change Management Consultant
- Marketing Project Manager
- Design Manager
- Electrical Estimator
- Electrical Project Manager
- Client Side Project Manager
- Business Process Analyst
- Project Director
- Senior Business Analyst
- BIM Manager
- Property Development Manager
- Continuous Improvement Manager
- Chief of Police
- Police Sergeant
- Aviation Consultant
- Contract Specialist
- Digital Transformation Manager
- Chief Data Officer
- Nurse Manager
- Quality Control Manager
- Construction Planner
- Drilling Engineer
- Site Manager
- Program Evaluator
- PMO Manager
- Research and Development Manager
- Executive Manager
- Business Architect
- Sustainability Manager
- IT Operations Manager
- Advertising Account Manager
- Economics Consultant
- Investment Banking Analyst
- Senior Project Manager
- Chief Project Officer
- Promotions Manager
- Employee Relations Manager
This qualification uses cognitive and communication skills to identify, analyse and synthesise information from a variety of sources and transfer their knowledge to others, using creative or conceptual skills to express ideas and perspectives or respond to complex problems.
This qualification reflects the role of individuals who influence others to achieve organisational goals, to add value to management practices. Typically, people in these roles will combine an informed perspective of their specific work requirements with their understanding of human nature and communication. They will display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They plan, design, apply and evaluate solutions to unpredictable problems by identifying, analysing and synthesising information from a variety of sources.
Learn more- Human Resources Manager
- Senior Administrator
- General Manager
- Chief Executive Officer (CEO)
- Area Manager
- Regional Manager
- Talent Acquisition Specialist
- Team Administrator
- Creative Entrepreneur
- Chief Innovation Officer
- Plant Supervisor
- Plant Manager
- Duty Manager (Police Force)
- Chief Technology Officer (CTO)
- Change And Communications Manager
- Executive Director
- Mining Manager
- HR Business Partner
- Change Management Consultant
- Advertising Executive
- Development Manager
- Director of Education
- IT Director
- Global Management Consultant
- Chief of Police
- Digital Transformation Manager
- Chief Data Officer
- Innovation Consultant
- Chief Information Officer
- Research and Development Manager
- Business Architect
- Compliance Manager
- IT Operations Manager
- Education Manager
- Employee Relations Manager
- Company Director
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA).
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
Learn more- Housing Officer
- Family Support Worker
- Support Worker
- Community Corrections Officer
- Community Development Worker
- Senior Support Worker
- Welfare Worker
- Youth Justice Officer
- Outreach Worker
- Intake Worker
- Aboriginal Community Care Worker
- Case Manager
- Community Care Worker
- Social Worker
- Park Manager
- Rehabilitation Counsellor
- Life Coach
- Remedial Yoga Therapist
- Intelligence Officer
- Case Worker
- Regional Coordinator
- Family Dispute Resolution Practitioner
- Financial Counsellor
- Conservation Manager
- Student Experience Officer
- Council Member
- Migrant Support Worker
- Art Therapist
- Community Outreach Coordinator
- International Development Worker
- Behaviour Support Specialist
- Crime Prevention Officer
- Social Justice Advocate
- Community Arts Worker
- Policy Researcher
- Community Worker
- Human Rights Activist
- Youth Support Officer
- Community Services Officer
- Arts Programmer
- Human Rights Advocate
- Editorial Writer
- Creative Writer
- Climate Scientist
- Resource Economist
- Agricultural Economist
- Neurologist
- Community Educator
- Mental Health Advocate
- Nutrition Advisor
- Nutrition Scientist
- Healthcare Social Worker
- Palliative Care Social Worker
- Law Enforcement Officer
- Youth Officer
- Probation Officer
- Mental Health Case Manager
- Hospital Social Worker
- Disability Advocate
- Social Welfare Officer
- Education Support Officer
- Community Engagement Coordinator
- Humanitarian Aid Worker
- Cultural Advisor
- Indigenous Support Worker
- Clinical Supervisor
- Community Health Liaison
- Addiction Counsellor
- Global Health Advisor
- Community Advocate
- Wellbeing Coordinator
- Social Work Supervisor
- Child Psychologist
- Family Therapist
- Community Rehabilitation Worker
- Disability Employment Consultant
- Youth Advocate
- Program Evaluator
- Aged Care Coordinator
- Doula
- Community Recovery Officer
- Gerontologist
- Health Advisor
This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. They may work as quality assurance managers, quality facilitators, quality and improvement consultants or service quality system support analysts.
Learn more- Quality Controller
- Quality Assurance Manager
- Compliance Officer
- Quality Assurance Auditor
- RTO Administrator
- Review Officer
- Auditor
- Governance Coordinator
- Corporate Services Manager
- Senior Risk Manager
- Governance Officer
- Landfill Supervisor
- Investigation Manager
- Intelligence Officer
- National Security Adviser
- Innovation Coordinator
- Production Engineer
- Compliance Analyst
- Innovation Manager
- Quality Assurance Engineer
- IT Auditor
- Resilience Officer
- Head of Procurement
- QA Tester
- Fraud Analyst
- Software Tester
- E-learning Developer
- Food Production Manager
- Workplace Inspector
- Rail Safety Manager
- Senior Compliance Officer
- Environmental Health Officer
- Water Treatment Supervisor
- Dam Operations Manager
- Water Networks Supervisor
- Trade Waste Officer
- Catchment Officer
- Financial Regulator
- Policy Researcher
- Transport Manager
- Primary Health Organisation Manager
- Tax Manager
- Risk Advisor
- Quality Control Analyst
- Quality Assurance Specialist
- Continuous Improvement Manager
- Pharmaceutical Production Supervisor
- Aviation Consultant
- Quality Control Manager
- Research and Development Manager
- Company Director
This qualification reflects the role of individuals who influence others to achieve organisational goals, to add value to management practices.
Typically, people in these roles will combine an informed perspective of the specific work requirements with their understanding of human nature and communication. They will display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others.
They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- General Manager
- Area Manager
- Presales Consultant
- Regional Manager
- Service Director
- Team Administrator
- Governance Coordinator
- Creative Entrepreneur
- ICT Project Manager
- Data Miner
- Product Specialist
- Digital Project Manager
- Corporate Services Manager
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Sports Facility Manager
- Landfill Supervisor
- Investigation Manager
- RTO Compliance Officer
- Intelligence Officer
- National Security Adviser
- Innovation Coordinator
- Customer Success Manager
- Chief Innovation Officer
- Logistician
- Innovation Manager
- Event Planner
- Strata Manager
- Student Experience Officer
- Travel Agency Manager
- Regional Coordinator
- Conservation Manager
- Venue Manager
- Real Estate Agency Manager
- Bank Manager
- Aquaculture Manager
- Sustainable Farmer
- Winemaker
- Vineyard Manager
- Planning Officer
- Social Media Strategist
- Cellar Door Manager
- Resilience Officer
- Head of Procurement
- Head of Digital Strategy Transformation
- Radio Producer
- Accounting Manager
- Financial Controller
- Forensic Accountant
- Customer Experience Manager
- Innovation Strategist
- Operations Officer
- Customer Service Manager
- Fraud Analyst
- Financial Assistant
- Assistant Broker
- Library Assistant
- Museum Assistant
- Librarian
- Gym Manager
- Fitness Centre Manager
- Sales Analyst
- High Performance Coach
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Local Government Customer Service Assistant
- Reservations Manager
- HVAC Technician
- Council Member
- Bakery Manager
- Clinical Coder
- Grip
- Gaffer
- Driller
- Drilling Supervisor
- Service Manager
- Helicopter Pilot
- Flying Instructor
- Concreter
- Parts Manager
- Steel Fixer
- Executive Housekeeper
- Surveyor Assistant
- Plant Manager
- Fleet Manager
- Duty Manager (Police Force)
- Facilities Manager
- Airport Operations Manager
- Abattoir Supervisor
- Technical Project Manager
- Senior Merchandiser
- Workplace Inspector
- Rail Safety Manager
- Crematorium Technician
- Athlete
- Community Coach
- Renewable Energy Tradesperson
- Funeral Director
- Funeral Assistant
- Electrical Fitter
- Electrical Linesman
- Rail Traction Linesman
- Cable Jointer
- Substation Technician
- Driller Offsider
- Geological Technician
- Watchkeeper Deck Officer
- Timber Dispatch Coordinator
- Head of Cyber Security
- Dog Trainer
- Senior Rates Officer
- Senior Compliance Officer
- Environmental Health Officer
- Cabin Crew Supervisor
- Professional Dancer
- Water Treatment Supervisor
- Dam Operations Manager
- Irrigation Water Supervisor
- Water Networks Supervisor
- Trade Waste Officer
- Catchment Officer
- Reporting Analyst
- Chief Technology Officer (CTO)
- Business Specialist
- Sales Engineer
- Business Development Executive
- Business Services Manager
- Procurement Manager
- Retail Executive
- Category Specialist
- Procurement Consultant
- Operations Specialist
- Workforce Analyst
- Facilities Coordinator
- Grants Officer
- Retention Specialist
- Workshop Supervisor
- Performance Manager
- Scrum Master
- Claims Specialist
- Solutions Architect
- Agile Business Analyst
- Commercial Analyst
- Technical Business Analyst
- Technical Lead
- Technical Consultant
- Relationship Manager
- Program Coordinator
- Cost Controller
- Travel Operator
- Cluster Manager
- Business Leader
- Diversity Consultant
- International Development Worker
- Lobbyist
- Policy Specialist
- Chief Operating Officer (COO)
- Crime Prevention Officer
- Social Justice Advocate
- Court Administrator
- Investigator
- Museum Director
- Records Manager
- Financial Regulator
- Policy Researcher
- Engagement Manager
- International Project Manager
- Film Producer
- Location Manager
- Arts Programmer
- Recruitment Manager
- Strategy Consultant
- Human Rights Advocate
- Editorial Writer
- Creative Writer
- Climate Scientist
- Partnerships Manager
- Resource Economist
- Agricultural Economist
- Neurologist
- Meteorologist
- IT Specialist
- Strategic Advisor
- Transport Manager
- Geochemist
- Palaeontologist
- Photogrammetrist
- Nutrition Advisor
- Nutrition Scientist
- Commercial Manager
- Executive Director
- Mining Manager
- Primary Health Organisation Manager
- Health Administrator
- Healthcare Manager
- Global Account Manager
- Customer Relationship Manager
- Program Leader
- Capability Manager
- Public Administrator
- Training and Development Manager
- Technical Manager
- International Business Strategist
- Service Delivery Manager
- Organisational Development Consultant
- Operations Analyst
- Strategy Manager
- Business Process Analyst
- Project Director
- Hospital Administrator
- Clinical Manager
- Pharmacy Manager
- Health Manager
- Political Consultant
- Community Engagement Coordinator
- Policy Writer
- Wellness Coordinator
- Risk Consultant
- Development Manager
- Theatre Manager
- Clinical Supervisor
- Early Childhood Center Manager
- Superintendent
- Performance Coach
- Continuous Improvement Manager
- Police Sergeant
- Sheriff
- Aviation Consultant
- Religious Education Coordinator
- Sports Marketing Manager
- Category Manager
- Contract Specialist
- Wellbeing Coordinator
- Social Work Supervisor
- Media Relations Specialist
- Nurse Manager
- Talent Acquisition Manager
- Quality Control Manager
- Vendor Manager
- Site Manager
- Athletic Director
- Program Evaluator
- Food Service Supervisor
- Research and Development Manager
- Finance Director
- Acquisition Manager
- Executive Manager
- Leadership Coach
- IT Operations Manager
- Advertising Account Manager
- Economics Consultant
- Education Coordinator
- Senior Project Manager
- Chief Project Officer
- Promotions Manager
- Hospitality Manager
- People and Culture Manager
- Employee Relations Manager
- Company Director
- Business Relationship Manager
Work health and safety (WHS) legislation in Australia aims to prevent injury and disease to persons in the workplace. State, Territory or Commonwealth legislation applies.
Importantly, several Australian jurisdictions have ‘harmonised’ their legislation from 2012. Harmonised legislation means that each jurisdiction enacts its own legislation, but the legislation is as much alike as possible in its provisions.
This qualification is designed for individuals those wishing to enhance their expertise in coordinating and maintaining the work health and safety program used within their workplace and suited to practitioners that apply their skills and knowledge in a wide variety of WHS contexts.
Learn more- Work Health and Safety Officer
- Operational Risk Manager
- Drone Operator
- Waterproofer
- EEHA Inspector
- Asbestos Removalist
- Asbestos Removalist B Class
- Asbestos Supervisor
- Crowd Controller
- Chief Warden
- Mining Manager
- Occupational Health Nurse
- Safety Officer
- Demolition Supervisor
- Occupational Hygienist
- Superintendent
- Industrial Hygienist
- Safety Consultant
- Health Consultant
Work health and safety (WHS) legislation in Australia aims to prevent injury and disease to persons in the workplace. State, Territory or Commonwealth legislation applies.
Importantly, several Australian jurisdictions have ‘harmonised’ their legislation from 2012. Harmonised legislation means that each jurisdiction enacts its own legislation, but the legislation is as much alike as possible in its provisions.
Learn more- Work Health and Safety Officer
- Paper Mill Worker
- Drone Operator
- Alcohol and Drug Tester (AOD)
- Abattoir Supervisor
- Food Production Supervisor
- EEHA Auditor
- Gas Industry Operator
- Asbestos Removalist
- Asbestos Supervisor
- Occupational Health Nurse
- Safety Officer
- Demolition Supervisor
- Occupational Hygienist
- Industrial Hygienist
- Safety Consultant
- Health Consultant
- Asset Inspector
HLTAID011 – This unit describes the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.
Learn moreThis unit describes the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines. This unit applies to all workers who may be required to provide CPR, in a range of situations, including community and workplace settings.
Learn moreHLTAID012 – This unit describes the skills and knowledge required to provide a first aid response to infants, children and adults. The unit applies to educators and support staff working within an education and care setting who are required to respond to a first aid emergency, including asthmatic and anaphylactic emergencies.
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