BSI Learning
Certificate IV in Hospitality
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Delivery mode
BSI Learning offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- Level 7, 14 Martin Place Sydney
- Unit 2C, 32 Logan Road Woolloongabba
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Hospitality will prepare you for the following roles.
Gaming Supervisor
A Gaming Supervisor manages the daily running of gaming activities at a casino, hotel or club. You’ll ensure operations are carried out effectively...
Gaming Manager
A Gaming Manager oversees operations in a gaming venue such as a casino, hotel or club. You might ensure the facility is safe and hygienic and make...
Restaurant Supervisor
A Restaurant Supervisor manages operations at a restaurant or dining venue. You’ll manage a team of staff and make sure all areas of the restaurant...
Front Office Supervisor
A Front Office Supervisor oversees the daily running of a reception area at a hotel, motel or resort. You’ll supervise the reception team and ensur...
Hotel Manager
A Hotel Manager takes care of daily operations at a hotel or accommodation venue. You’ll supervise other departments including guest services, hous...
Motel Manager
A Motel Manager oversees the daily running of a motel. You’ll ensure guests are being looked after and all other sections of the venue are operatin...
Cafe or Restaurant Manager
A Café or Restaurant Manager oversees daily operations at a dining venue. You’ll supervise other staff and make sure the dining area is well presen...
Duty Manager
A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any...
Shift Manager
A Shift Manager oversees operations at a bar, restaurant or dining venue. You’ll supervise a team of staff during a particular shift and make sure...
Bar Manager
A Bar Manager oversees daily operations at a bar, hotel or other licensed venue. You’ll supervise a team of staff and ensure bar operations are run...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Venue Manager
A Venue Manager coordinates bookings and events at a function venue. You might host conferences, exhibitions, performances or corporate functions....
Event Planner
An Event Planner organises events for a range of industries. You might coordinate community events, arrange conferences for work groups or organise...
Cellar Door Manager
A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...
Food Safety Supervisor
A Food Safety Supervisor oversees food preparation procedures to ensure a business or operation is conforming to food safety standards. You’ll chec...
Bartender
A Bartender prepares and serves alcoholic and non-alcoholic drinks in a bar, restaurant, or other hospitality venue. You will take orders, mix drin...
Tour Guide
A Tour Guide takes groups of visitors on trips to tourist attractions or special places of interest. You might work for a tour guide company or run...
Tour Driver
A Tour Driver conducts guided tours of tourist destinations. You might also provide information about points of interest and answer questions from...
Cooks Assistant
A Cooks Assistant helps chefs, cooks and other kitchen staff in a commercial kitchen. You might get ingredients ready or prepare simple food items...
Sandwich Hand
A Sandwich Hand works in the kitchen area of a café, restaurant or other food establishment that offers basic meals. You’ll prepare ingredients by...
Conference Manager
A Conference Manager oversees the running of a conference, industry event or large meeting of stakeholders. You might liaise with industry represen...
Fast Food Assistant
A Fast Food Assistant prepares food and serves customers in a fast food restaurant. You might work at the counter taking food and drink orders and...
Reservations Manager
A Reservations Manager supervises the daily running of the reservation department of a tourist operation. You might work for a tour guide company,...
Bakery Manager
A Bakery Manager oversees operations at a bakery or patisserie. You’ll supervise a team of staff and ensure products are made on time and to a high...
Rooms Division Manager
A Rooms Division Manager oversees various operations at a hotel or accommodation venue. You might work on the front desk of a venue but also coordi...
Food Service Supervisor
A Food Service Supervisor manages the daily operations of food service establishments, such as restaurants, cafés, or catering services. You might...
Catering Manager
A Catering Manager oversees the planning, preparation, and delivery of food services for events, functions, or daily operations in catering establi...
Hospitality Manager
A Hospitality Manager oversees the operations of hotels, restaurants, or other service-oriented establishments. You might work in a variety of sett...
About BSI Learning
BSI Learning is committed to delivering a learning experience that produces beneficial change for both your people and your organisation. By doing this, we ensure that the training we design and deliver is both appropriate and specific. We aim to develop programs that have measurable effects, not only on your people and their performance but on the bottom line results of the company.
