Key Institute
Certificate III in Business (Customer Engagement)
Nationally Recognised Vocational Education and Training (VET)If you work as a business support person, this is the ideal course to bring you up to speed with the latest business and computing skills. It will help you become more efficient in your day-to-day operations and improve your confidence in dealing with business regulations. It is equally useful if you are already working in an office, but need an update with your business technology, writing, communication or computerised accounting skills.
Delivery mode
Key Institute offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Business (Customer Engagement) will prepare you for the following roles.
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Key Institute
Our Mission: Empowering Employment Service Providers and Industry
We partner with employment service providers and industry to deploy flexible and adaptive online and on-demand educational solutions.
Flexible study schedules tailored to individual student needs
Employment service provider login portal for live student tracking and reporting
Multilingual course offerings for diverse learning styles
One-on-one coaching through our ambassador support program
Low fees with options for skillsets, part-qualifications, and full qualifications
Quick turnaround for assessments
Customizable auto-generated reporting for site and state managers
