Collaboration Learning

BSB30120

Certificate III in Business (Customer Engagement)

Nationally Recognised Vocational Education and Training (VET) The BSB30120 Certificate III in Business is designed toprovide learners with the opportunity to learn and practicethe skills and knowledge to work effectively in a business environment.

Delivery mode

Collaboration Learning offers this course through the following delivery modes:

Online

Set your own study schedule and balance study with your other commitments.


Entry requirements

Domestic Students

  • There are no mandated entry requirements.
It is preferred that the students have obtained a minimum of a School Certificate or equivalent. Students will need to be able to access and use a personal computer including internet connection, word processing and spreadsheet processing software, for example MS Word and Excel. Additional requirements may apply.

Course fees

Estimated Fee* $0 $0 Fees are based on full-time study.
Enquire with Collaboration Learning to find out more.
Study mode Online
Duration 12 Months
Estimated fee* $0 $0

Career opportunities

The Certificate III in Business (Customer Engagement) will prepare you for the following roles.

Customer Service Assistant

A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or...

Avg yearly income $54,600
Entry barriers Low

Customer Service Representative

Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...

Avg yearly income $56,680
Entry barriers Low

About Collaboration Learning

Collaboration Learning RTO ID 52247 is one of the leading Registered Training Organisation in Queensland, Australia. We offer Nationally Recognised Qualifications in various sectors including aged care, community services, child care, business and supply chain operations.

Our training facilities are well equipped and students learn from highly experienced trainers in a welcoming and professional environment. Our student support team and trainers are committed to guiding you from the start till the completion of your course. Whether you are a student, job seeker looking to get job-ready or to upskill for your personal and professional development, we are dedicated to providing you with the best training outcomes to succeed in your education and career goals!