Central Coast Community College

BSB30120

Certificate III in Business - Customer Engagement

Nationally Recognised Vocational Education and Training (VET)

Are you ready to start your business career and expand your administration and customer service skills? This exciting and highly regarded qualification allows you to get a taste of different areas of business and prepare you for the future workforce.

Specialising in Customer Engagement, this course will equip you with essential customer service skills. When undertaken as part of a traineeship, a Certificate III in Business - Customer Engagement is the perfect formal training program to accompany practical learning and experience.

Delivery mode

Central Coast Community College offers this course through the following delivery modes:

Online

Set your own study schedule and balance study with your other commitments.


Entry requirements

Domestic Students

  • There are no mandated entry requirements.

15 years or older at the time of enrolment

Not currently enrolled in school

Living or working in NSW

An Australian citizen, permanent resident, Humanitarian Visa holder, or New Zealand citizen.

Additional requirements may apply.

Course fees

Estimated Fee* $0 - $5,930 Fees are based on full-time study.
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.
Standard Tuition:
$5,930
Full Fee Tuition:
$5,930
Enquire with Central Coast Community College to find out more.
Study mode Online
Duration 12 Months
Estimated fee* $0 - $5,930 Support may be available

Career opportunities

The Certificate III in Business - Customer Engagement will prepare you for the following roles.

About Central Coast Community College

Central Coast Community College provides a range of nationally recognised courses and training options so you can take charge of your personal and career development.

We aim to enrich lives, strengthen organisations and build communities through innovative high-quality education and training tailored to the individual.

Whether you're looking to further your career or just pick up some new skills, Central Coast Community College has a range of short and funded courses for you.