Central Coast Community College
Certificate III in Business - Customer Engagement
Nationally Recognised Vocational Education and Training (VET)Are you ready to start your business career and expand your administration and customer service skills? This exciting and highly regarded qualification allows you to get a taste of different areas of business and prepare you for the future workforce.
Specialising in Customer Engagement, this course will equip you with essential customer service skills. When undertaken as part of a traineeship, a Certificate III in Business - Customer Engagement is the perfect formal training program to accompany practical learning and experience.
Delivery mode
Central Coast Community College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
15 years or older at the time of enrolment
Not currently enrolled in school
Living or working in NSW
An Australian citizen, permanent resident, Humanitarian Visa holder, or New Zealand citizen.
Additional requirements may apply.Course fees
$5,930
$5,930
Career opportunities
The Certificate III in Business - Customer Engagement will prepare you for the following roles.
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or ...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Central Coast Community College
Central Coast Community College provides a range of nationally recognised courses and training options so you can take charge of your personal and career development.
We aim to enrich lives, strengthen organisations and build communities through innovative high-quality education and training tailored to the individual.
Whether you're looking to further your career or just pick up some new skills, Central Coast Community College has a range of short and funded courses for you.