ARC Training
Certificate III in Business (Customer Engagement)
Nationally Recognised Vocational Education and Training (VET)The BSB30120 Certificate III in Business (Customer Engagement) qualification reflects the role of individuals to undertake work in business environments with a focus on customer service and engagement.
Delivery mode
ARC Training offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- 79 George Street Parramatta
- 266 Brunswick Street Fortitude Valley
- 14 Front Street Mossman
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate III in Business (Customer Engagement) will prepare you for the following roles.
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or ...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About ARC Training
ARC Training is changing lives by making career development easy. We provide you with quality nationally recognised training courses in business, retail, manufacturing, warehousing, logistics and community services.
For the last 15 years, we have operated as a Registered Training Organisation-ARC Training (RTO# 91007) and helped thousands of students change their life and achieve their dream jobs after gaining our formal qualifications.
