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A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a range of hot drinks according to customer instructions. Baristas may also process customer payments and take drinks to tables. You might perform other duties such as cleaning coffee equipment, grinding beans or maintaining the service area.
Baristas should have strong communication skills and be able to speak with customers from a range of backgrounds. Customer service skills are essential and you’ll need to able to work as part of a team. Baristas should be good at multitasking and must be able to work quickly during busy shifts. Depending on your workplace, you might have to work irregular hours including nights, weekends and holidays.
There are 6 courses available for people who want to become a Barista. These are the top 5 most popular courses.
Possible job outcomes:
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..
Average duration: 24 months.
Get a job as a barista with the SITSS00080 Espresso Machine Operation Skill Set. This nationally recognised mini-course will teach you how to organise a coffee workstation, take coffee orders, select and grind coffee beans, produce different types of espresso drinks, perform milk texturing, and serve coffee in the correct glassware. You’ll also learn food handling and hygiene practices, cleaning espresso machines, processing financial transactions, recommending different beverages to customers. Enquire now for the list of entry requirements, barista competencies, and upcoming enrolment dates..
Average duration: 4 weeks.
Need to level-up your customer services skills but don’t have time for a full qualification? How about taking the SITSS00077 Customer Service Management skillset? It’s a micro-set of three customer service training units and an official part of the government regulated Tourism, Travel and Hospitality Training Package. Competencies include: developing customer relationships, dealing with customer complaints, responding to difficult situations with customers, resolving conflict, developing customer service policies and procedures, managing service delivery. Enquire now for entry requirements, graduation competencies, and upcoming course enrolment opportunities in your region..
Average duration: 5 days.
Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..
Average duration: 12 months.
The 22566VIC Certificate I in Work Education (Hospitality) is designed for individuals with intellectual disabilities, autism, or cognitive impairments. This qualification helps learners explore work options and access pathways to further vocational education and training in the hospitality industry. It combines classroom learning with practical work placement opportunities, aiming to improve employability and work readiness. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
In Australia, a full time Barista generally earns $865 per week ($50,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has grown strongly over the last five years. There are currently 37,200 people employed as a Barista in Australia compared to 21,600 five years ago. Baristas may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate II in Hospitality is an ideal qualification if you’re planning a career as a Barista. You’ll learn a range of skills to prepare you for work in this industry such as communication skills, customer service and working as part of a team. A Certificate III in Hospitality (Food and Beverage) may also be appropriate.
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Here are some potential career pathways within food services and hospitality. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Food Services
Fast Food Assistant
$865 weekly pay
Waiter
Barista
Cafe or Restaurant Manager
$1,250 weekly pay
Food Safety Supervisor
$1,050 weekly pay
Food and Beverage Manager
$1,500 weekly pay
Kitchen Manager
$1,450 weekly pay
Hospitality
Bar Attendant
Cafe Attendant
Night Auditor
Bar Manager
Duty Manager
Food and Beverage Supervisor
Restaurant Supervisor
$1,150 weekly pay
Rooms Division Manager
$1,440 weekly pay
Shift Manager
Hospitality Manager
Venue Manager
$1,400 weekly pay
Learn more about Barista courses in your area.