Ballarat

Reservations Agent

A Reservations Agent makes travel bookings on behalf of clients. You might organise transport such as airline or train travel bookings and you might make reservations at accommodation venues. Reservation Agents also book clients into guided tours, special events or tourist attractions. You’ll prepare schedules and itineraries and make sure clients have all the information required for their trip.

Reservation Agents should have excellent multitasking skills and be able to manage their time well. It’s important that you are organised and can provide strong customer service. Reservation Agents must be able to communicate with clients and tourism service providers from a range of backgrounds.

Future demand Medium
Average yearly income $59,020
Skill level Beginner

How do I become a reservations agent?

All skill levels Beginner Experienced
Recommended
SIT30222

Certificate III in Travel
Online
10 months
$5,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Coordinator Exhibition Coordinator Reservations Agent
Airline Customer Service Agent Travel Consultant Travel Agent Travel Agency Manager Tour Guide Tour Driver
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Coordinator Exhibition Coordinator Reservations Agent Airline Customer Service Agent Travel Consultant Travel Agent Travel Agency Manager Tour Guide Tour Driver + 6 more
SIT30122

Certificate III in Tourism
Blended, Traineeship
6 - 12 months
$0 - $7,060
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator
Event Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator Event Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent + 5 more
SIT20122

Certificate II in Tourism
Online
6 months
$1,477
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator
Event Coordinator Museum Attendant Tourism Officer Reservations Agent
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator Event Coordinator Museum Attendant Tourism Officer Reservations Agent + 4 more
SIT40122

Certificate IV in Travel and Tourism
Traineeship
18 months
$7,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Tour Coordinator Tour Guide
Tourism Officer Reservations Agent Travel Agent Travel Consultant Tour Driver
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Tour Coordinator Tour Guide Tourism Officer Reservations Agent Travel Agent Travel Consultant Tour Driver + 5 more
SIT10122

Certificate I in Tourism (Australian Indigenous Culture)
Blended
6 months
$129
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Exhibition Coordinator Museum Attendant
Tourism Officer Reservations Agent
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Exhibition Coordinator Museum Attendant Tourism Officer Reservations Agent + 2 more
SIT30122

Certificate III in Tourism (Holiday Parks and Resorts)
Traineeship
12 months
$7,060
  • There are no mandated entry requirements.
Additional requirements may apply.
Reservations Agent Tour Advisor Tour Coordinator
Tourism Officer
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Reservations Agent Tour Advisor Tour Coordinator Tourism Officer + 1 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Travel Agency Manager

A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.

Avg yearly income $85,020
Skill level Beginner

Travel Consultant

A Travel Consultant advises clients on holiday planning, organising transport and accommodation, making bookings, and arranging tours and attractions.

Avg yearly income $65,000
Skill level Beginner

Travel Agent

A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.

Avg yearly income $67,600
Skill level Beginner

Common questions

How can I become a reservations agent?

To become a reservations agent in Ballarat, you may want to consider completing the Certificate III in Travel. This qualification will equip you with the skills and knowledge necessary for a career in this industry.

Are there training providers in Ballarat?

You can train to become a reservations agent by completing a qualification with The Suzan Johnston Organization. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.

What study modes are available?

There are several campuses within the Ballarat area that provide reservations agent training. The closest campus is 109km away from the center of Ballarat. You can also study a reservations agent course through online, traineeship learning. Find a course provider that best suits your study needs.

Further reading

Career spotlight: Hospitality professionals

17th September 2019)

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023)

Most popular tourism and hospitality courses

26th July 2022)