About National Retail Association
RTO code: 0712
The National Retail Association (RTO registration code 0712) is one of Australia’s leading Training Organisations for the retail industry. Our experienced Training Team delivers a wide range of qualifications and courses nationally.
Up-skilling your existing staff through training or employing trainees provides real benefits to your business.
Each year, the NRA Training Team helps retailers around Australia train staff, increase sales and improve management practices through our real-world programs. All training programs are customised to specific requirements, and we work closely with both employers and individuals to recognise any existing skills to ensure that our training is complementary to the needs of each unique business and person.
There are no courses available
You may be interested in the following courses with an alternative provider.
SIR30216
Online, On Campus, Distance, Traineeship
More info
Possible job outcomes:
Customer Service Representative
Retail Assistant
Cashier
Customer Service Assistant
Buyer
The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks.
This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team.
The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..
Average duration: 12 months.
SIR10116
Online, On Campus, Traineeship
More info
Possible job outcomes:
Retail Assistant
Customer Service Representative
The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities..
Average duration: 6 months.
SIR20216
Online, On Campus, Distance, Traineeship
More info
Possible job outcomes:
Retail Assistant
Customer Service Representative
Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..
Average duration: 12 months.
SIRRFSA001
Online, On Campus
More info
The SIRRFSA001 Handle Food Safely in a Retail Environment unit outlines the requirements for individuals already employed in retail food roles and experienced in food handling. It is unsuitable for those lacking food handling experience. This unit covers performing safely in food handling, adhering to organisational procedures, and complying with relevant laws and standards. It is applicable to roles involving direct food handling responsibilities.
Enquire now for a full list of entry requirements and available enrolment dates..
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