National Retail Association
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They need sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Delivery mode
National Retail Association offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Locations
- Level 3/67 St Pauls Terrace Spring Hill
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- SA Subsidised Training This training may be subsidised by the SA Government for eligible individuals. Places are limited.
- QLD Subsidised Training This training may be subsidised by the QLD Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Customer Service Assistant
A Customer Service Assistant provides advice and help to customers in a retail environment. You might work in a specialty store selling fashion or...
Buyer
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
About National Retail Association
The National Retail Association (RTO registration code 0712) is one of Australia’s leading Training Organisations for the retail industry. Our experienced Training Team delivers a wide range of qualifications and courses nationally.
Up-skilling your existing staff through training or employing trainees provides real benefits to your business.
Each year, the NRA Training Team helps retailers around Australia train staff, increase sales and improve management practices through our real-world programs. All training programs are customised to specific requirements, and we work closely with both employers and individuals to recognise any existing skills to ensure that our training is complementary to the needs of each unique business and person.
