TAFE Queensland
Diploma of Hospitality Management
Nationally Recognised Vocational Education and Training (VET)Increase your hospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and get the skills you need to take on a management role in the hospitality industry.
According to the Australian Government's Job Outlook service, the number of people working as hotel service managers such as front office manager, head housekeeper, or hotel concierge is expected to grow over the next five years. There are likely to be around 6,000 job openings in this sector over the next five years.
This course covers managerial skills including rostering, budgeting, marketing, and people management. You will also learn customer service skills in our training restaurants as well as how to operate a bar and prepare espresso coffee.
This qualification will improve your ability to lead and manage teams in the hospitality industry. You'll graduate with the skills required to work as a restaurant manager, sous chef, motel manager or gaming manager.
Delivery mode
TAFE Queensland offers this course through the following delivery modes:
Blended
Combine the flexibility of online learning with the support of on campus learning.
Work Placement
Complete mandatory hands-on training in a workplace setting.
- Gatton, Newton, Eureka and Wilkinson Streets, Cairns
- Shute Harbour Road, Cannonvale
- Corner of Hugh Street and Fulham Road, Pimlico
- 66 Ernest Street, South Brisbane
- Corner Mary and Byrne Streets, Bundamba
- 34 Lady Musgrave Drive, Mooloolaba
- 100 Bridge Street, Toowoomba
- 94 Laver Drive, Robina
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- QLD Subsidised Training This training may be subsidised by the QLD Government for eligible individuals. Places are limited.
- SA Subsidised Training This training may be subsidised by the SA Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Diploma of Hospitality Management will prepare you for the following roles.
Motel Manager
A Motel Manager oversees the daily running of a motel. You’ll ensure guests are being looked after and all other sections of the venue are operatin...
Gaming Manager
A Gaming Manager oversees operations in a gaming venue such as a casino, hotel or club. You might ensure the facility is safe and hygienic and make...
Hotel Manager
A Hotel Manager takes care of daily operations at a hotel or accommodation venue. You’ll supervise other departments including guest services, hous...
Restaurant Supervisor
A Restaurant Supervisor manages operations at a restaurant or dining venue. You’ll manage a team of staff and make sure all areas of the restaurant...
Gaming Supervisor
A Gaming Supervisor manages the daily running of gaming activities at a casino, hotel or club. You’ll ensure operations are carried out effectively...
Front Office Supervisor
A Front Office Supervisor oversees the daily running of a reception area at a hotel, motel or resort. You’ll supervise the reception team and ensur...
Cafe or Restaurant Manager
A Café or Restaurant Manager oversees daily operations at a dining venue. You’ll supervise other staff and make sure the dining area is well presen...
Duty Manager
A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any...
Shift Manager
A Shift Manager oversees operations at a bar, restaurant or dining venue. You’ll supervise a team of staff during a particular shift and make sure...
Bar Manager
A Bar Manager oversees daily operations at a bar, hotel or other licensed venue. You’ll supervise a team of staff and ensure bar operations are run...
Night Auditor
A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...
Kitchen Manager
A Kitchen Manager oversees kitchen operations, ensuring food quality, safety, and efficient service. You may work in a restaurant, café, or other f...
Demi Chef
A Demi Chef performs a range of tasks in commercial kitchens from preparing food to ordering supplies. You’ll work alongside chefs and other kitche...
Chef de Partie
A Chef de Partie oversees a particular section of a commercial kitchen. You might be in charge of meats, sauces, side dishes, desserts or another a...
Venue Manager
A Venue Manager coordinates bookings and events at a function venue. You might host conferences, exhibitions, performances or corporate functions....
Event Planner
An Event Planner organises events for a range of industries. You might coordinate community events, arrange conferences for work groups or organise...
Cellar Door Manager
A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...
Food Safety Supervisor
A Food Safety Supervisor oversees food preparation procedures to ensure a business or operation is conforming to food safety standards. You’ll chec...
Club Manager
A Club Manager is responsible for overseeing all aspects of club operations, including staff management, customer service, and compliance with regu...
Cooks Assistant
A Cooks Assistant helps chefs, cooks and other kitchen staff in a commercial kitchen. You might get ingredients ready or prepare simple food items...
Conference Manager
A Conference Manager oversees the running of a conference, industry event or large meeting of stakeholders. You might liaise with industry represen...
Event Director
An Event Director oversees the overall development of a range of special events. You might work for an event organisation company or lead the event...
Exhibition Manager
An Exhibition Manager organises showcase exhibitions for a range of industries and special interest groups. You might liaise with stakeholders to d...
Tour Operations Manager
A Tour Operations Manager handles the daily running of a range of businesses providing services for tourists. You might manage a company providing...
Reservations Manager
A Reservations Manager supervises the daily running of the reservation department of a tourist operation. You might work for a tour guide company,...
Bakery Manager
A Bakery Manager oversees operations at a bakery or patisserie. You’ll supervise a team of staff and ensure products are made on time and to a high...
Executive Housekeeper
An Executive Housekeeper oversees the running of a housekeeping service. You’ll supervise a team of staff and organise a housekeeping timetable. Ex...
Rooms Division Manager
A Rooms Division Manager oversees various operations at a hotel or accommodation venue. You might work on the front desk of a venue but also coordi...
Travel Specialist
A Travel Specialist is responsible for planning and coordinating travel arrangements for clients, ensuring that their trips meet their specific nee...
Tourism Operator
A Tourism Operator is responsible for organising and providing travel experiences for tourists, ensuring that all aspects of the trip run smoothly....
About TAFE Queensland
TAFE Queensland is Queensland's largest, most experienced training provider. TAFE Queensland deliver practical, industry-relevant training across a range of industries from entry-level certificates to bachelor degrees, at more than 50 locations in Queensland.
