Mercury Institute of Victoria
Diploma of Hospitality Management
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
Delivery mode
Mercury Institute of Victoria offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Work Placement
Complete mandatory hands-on training in a workplace setting.
- 15 Moore St, Canberra
- Level 1, 117 Lonsdale Street, Melbourne
Entry requirements
Domestic Students
- There are no mandated entry requirements.
English Language Requirement: an English language proficiency level of one of the following:
- IELTS band score of 5.5 or equivalent,
- IELTS band 5.0 and a successful completion of ELICOS course minimum 10 weeks
Academic Requirement: to enter this qualification, applicants should have successfully completed the equivalent of Australian Year 12 or Certificate III or higher
Age Requirement: students must be a minimum age of 18 years or above at the time of course commencement.
Hardware/Software requirements: for students to work on assessments, tasks and self-study all learners are expected to have access to a laptop or computer with operating system and office application like Microsoft word at their own cost.
Additional requirements may apply.Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Diploma of Hospitality Management will prepare you for the following roles.
Motel Manager
A Motel Manager oversees the daily running of a motel. You’ll ensure guests are being looked after and all other sections of the venue are operatin...
Gaming Manager
A Gaming Manager oversees operations in a gaming venue such as a casino, hotel or club. You might ensure the facility is safe and hygienic and make...
Hotel Manager
A Hotel Manager takes care of daily operations at a hotel or accommodation venue. You’ll supervise other departments including guest services, hous...
Restaurant Supervisor
A Restaurant Supervisor manages operations at a restaurant or dining venue. You’ll manage a team of staff and make sure all areas of the restaurant...
Gaming Supervisor
A Gaming Supervisor manages the daily running of gaming activities at a casino, hotel or club. You’ll ensure operations are carried out effectively...
Front Office Supervisor
A Front Office Supervisor oversees the daily running of a reception area at a hotel, motel or resort. You’ll supervise the reception team and ensur...
Cafe or Restaurant Manager
A Café or Restaurant Manager oversees daily operations at a dining venue. You’ll supervise other staff and make sure the dining area is well presen...
Duty Manager
A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any...
Shift Manager
A Shift Manager oversees operations at a bar, restaurant or dining venue. You’ll supervise a team of staff during a particular shift and make sure...
Bar Manager
A Bar Manager oversees daily operations at a bar, hotel or other licensed venue. You’ll supervise a team of staff and ensure bar operations are run...
Night Auditor
A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...
Kitchen Manager
A Kitchen Manager oversees kitchen operations, ensuring food quality, safety, and efficient service. You may work in a restaurant, café, or other f...
Demi Chef
A Demi Chef performs a range of tasks in commercial kitchens from preparing food to ordering supplies. You’ll work alongside chefs and other kitche...
Chef de Partie
A Chef de Partie oversees a particular section of a commercial kitchen. You might be in charge of meats, sauces, side dishes, desserts or another a...
Venue Manager
A Venue Manager coordinates bookings and events at a function venue. You might host conferences, exhibitions, performances or corporate functions....
Event Planner
An Event Planner organises events for a range of industries. You might coordinate community events, arrange conferences for work groups or organise...
Cellar Door Manager
A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...
Food Safety Supervisor
A Food Safety Supervisor oversees food preparation procedures to ensure a business or operation is conforming to food safety standards. You’ll chec...
Club Manager
A Club Manager is responsible for overseeing all aspects of club operations, including staff management, customer service, and compliance with regu...
Cooks Assistant
A Cooks Assistant helps chefs, cooks and other kitchen staff in a commercial kitchen. You might get ingredients ready or prepare simple food items...
Conference Manager
A Conference Manager oversees the running of a conference, industry event or large meeting of stakeholders. You might liaise with industry represen...
Event Director
An Event Director oversees the overall development of a range of special events. You might work for an event organisation company or lead the event...
Exhibition Manager
An Exhibition Manager organises showcase exhibitions for a range of industries and special interest groups. You might liaise with stakeholders to d...
Tour Operations Manager
A Tour Operations Manager handles the daily running of a range of businesses providing services for tourists. You might manage a company providing...
Reservations Manager
A Reservations Manager supervises the daily running of the reservation department of a tourist operation. You might work for a tour guide company,...
Bakery Manager
A Bakery Manager oversees operations at a bakery or patisserie. You’ll supervise a team of staff and ensure products are made on time and to a high...
Executive Housekeeper
An Executive Housekeeper oversees the running of a housekeeping service. You’ll supervise a team of staff and organise a housekeeping timetable. Ex...
Rooms Division Manager
A Rooms Division Manager oversees various operations at a hotel or accommodation venue. You might work on the front desk of a venue but also coordi...
Travel Specialist
A Travel Specialist is responsible for planning and coordinating travel arrangements for clients, ensuring that their trips meet their specific nee...
Tourism Operator
A Tourism Operator is responsible for organising and providing travel experiences for tourists, ensuring that all aspects of the trip run smoothly....
About Mercury Institute of Victoria
MIV was established in 2015 in Melbourne, Victoria as a Registered Training Organisation (RTO) delivering nationally recognised qualifications for both domestic and international students.
