Australian Professional Skills Institute
Certificate III in Hospitality
Nationally Recognised Vocational Education and Training (VET)WA has a large and vibrant hospitality industry, from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry level jobs and career progression opportunities. If you’re keen to get back into the hospitality service industry or just get started, this skill set is for you.
You will learn responsible service of alcohol (RSA), barista skills using commercial machines, how to communicate effectively and provide quality service to customers including establishing rapport, determining and addressing their needs, and responding and managing complaints. You’ll also learn how to process cash and other payments using business technology and reconcile takings at the end of the service period or day. The skill set also includes infection control and prevention procedures and food safety.
Delivery mode
Australian Professional Skills Institute offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Work Placement
Complete mandatory hands-on training in a workplace setting.
- Unit 12, Wellington Fair, 40 Lord Street, East Perth
Entry requirements
Domestic Students
- There are no mandated entry requirements.
- For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
- Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
- All students must be willing to apply, or already hold, a current National Police Clearance (not older than 3 months at time of enrolment).
- All learners are required to wear in accordance with Perth Hospitality Academy Front of House Dress Code while attending workplace training.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Hospitality will prepare you for the following roles.
Catering Assistant
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
Waiter
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
Hotel Porter
A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...
Hotel Receptionist
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
Bar Attendant
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
Gaming Attendant
A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might p...
Cafe Attendant
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
Concierge
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...
Kitchen Attendant
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
Barista
A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...
Trainee
A Trainee is someone working in an entry level position within a business or organisation. Trainees are employed in a range of industries and you’l...
Chef
A Chef organises and prepares food items in a commercial kitchen. You might work in a high end restaurant, a small café or for a catering company....
Cellar Door Manager
A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...
Food Safety Supervisor
A Food Safety Supervisor oversees food preparation procedures to ensure a business or operation is conforming to food safety standards. You’ll chec...
Night Auditor
A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...
Bartender
A Bartender prepares and serves alcoholic and non-alcoholic drinks in a bar, restaurant, or other hospitality venue. You will take orders, mix drin...
Customer Service Manager
Customer Service Managers oversee an organisation’s customer relations and after-sales service. They develop the customer service delivery standard...
Tour Guide
A Tour Guide takes groups of visitors on trips to tourist attractions or special places of interest. You might work for a tour guide company or run...
Community Organiser
A Community Organiser oversees events within a community setting. You might organise things like community concerts or festivals, exhibitions at lo...
Tour Driver
A Tour Driver conducts guided tours of tourist destinations. You might also provide information about points of interest and answer questions from...
Cooks Assistant
A Cooks Assistant helps chefs, cooks and other kitchen staff in a commercial kitchen. You might get ingredients ready or prepare simple food items...
Sandwich Hand
A Sandwich Hand works in the kitchen area of a café, restaurant or other food establishment that offers basic meals. You’ll prepare ingredients by...
Fast Food Assistant
A Fast Food Assistant prepares food and serves customers in a fast food restaurant. You might work at the counter taking food and drink orders and...
Executive Housekeeper
An Executive Housekeeper oversees the running of a housekeeping service. You’ll supervise a team of staff and organise a housekeeping timetable. Ex...
Flight Attendant
A Flight Attendant takes on a range of duties during an aircraft flight. You’ll work as part of a cabin crew to attend to the needs of passengers d...
Gym Receptionist
A Gym Receptionist works at a gym front desk at a fitness centre or sports facility. You might greet clients or answer phone calls. Gym Receptionis...
Food Service Assistant
A Food Service Assistant works as part of the team in a commercial kitchen or restaurant. You’ll work alongside chefs and cooks to prepare meals fo...
About Australian Professional Skills Institute
Australian Professional Skills Institute (APSI) is a modern, dynamic education institution based in Perth, Western Australia. APSI specialises in commercial cookery, hospitality, healthcare / community services and business management skills training.
