Institute of Training and Further Education

A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...

A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...

A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...

A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...

A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...

A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might p...

A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...

A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...

A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...

A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...

A Trainee is someone working in an entry level position within a business or organisation. Trainees are employed in a range of industries and you’l...

A Chef organises and prepares food items in a commercial kitchen. You might work in a high end restaurant, a small café or for a catering company....

A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...

A Food Safety Supervisor oversees food preparation procedures to ensure a business or operation is conforming to food safety standards. You’ll chec...

A Night Auditor works an overnight shift at a hotel or accommodation venue. As well as regular hotel front desk work, you’ll also balance accounts...

A Bartender prepares and serves alcoholic and non-alcoholic drinks in a bar, restaurant, or other hospitality venue. You will take orders, mix drin...

Customer Service Managers oversee an organisation’s customer relations and after-sales service. They develop the customer service delivery standard...

A Tour Guide takes groups of visitors on trips to tourist attractions or special places of interest. You might work for a tour guide company or run...

A Community Organiser oversees events within a community setting. You might organise things like community concerts or festivals, exhibitions at lo...

A Tour Driver conducts guided tours of tourist destinations. You might also provide information about points of interest and answer questions from...

A Cooks Assistant helps chefs, cooks and other kitchen staff in a commercial kitchen. You might get ingredients ready or prepare simple food items...

A Sandwich Hand works in the kitchen area of a café, restaurant or other food establishment that offers basic meals. You’ll prepare ingredients by...

A Fast Food Assistant prepares food and serves customers in a fast food restaurant. You might work at the counter taking food and drink orders and...

An Executive Housekeeper oversees the running of a housekeeping service. You’ll supervise a team of staff and organise a housekeeping timetable. Ex...

A Flight Attendant takes on a range of duties during an aircraft flight. You’ll work as part of a cabin crew to attend to the needs of passengers d...

A Gym Receptionist works at a gym front desk at a fitness centre or sports facility. You might greet clients or answer phone calls. Gym Receptionis...

A Food Service Assistant works as part of the team in a commercial kitchen or restaurant. You’ll work alongside chefs and cooks to prepare meals fo...

A Laundry Worker sorts, washes and finishes laundry for a large organisation or for a range of clients. You might remove stains or carry out small...

A Rooms Division Manager oversees various operations at a hotel or accommodation venue. You might work on the front desk of a venue but also coordi...

A Senior Travel Consultant is responsible for providing expert advice and personalised travel arrangements to clients, ensuring a seamless travel e...

A Tourism Manager oversees the development and promotion of tourism activities and services within a specific region or organisation. This role inv...