Tenancy Officer

A Tenancy Officer works with current and prospective tenants to manage their housing needs. You may have to source appropriate housing, find suitable tenants for a property or act as a liaison point between tenants and their landlord, real estate agent or housing provider. Your role as a Tenancy Officer may require you to prepare contracts or ensure bond and rent is paid, organise repairs or maintenance on a property or settle disputes between tenants and other parties.

A Tenancy Officer needs to have really good people skills. You’ll be working with a wide range of people and will often have to negotiate between interested parties. You’ll need to be organised as your tenancy portfolio will involve many tenants in various properties. Tenancy Officers are usually good problem solvers and you’ll also have to stay up to date with the latest industry laws and regulations.

Future demand Medium
Average yearly income $79,560
Skill level Advanced

How do I become a tenancy officer?

All skill levels Beginner Experienced
Recommended
CPP41419

Certificate IV in Real Estate Practice
Blended, Distance, Online
52 weeks
$0 - $1,485
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Tenancy Officer Real Estate Agent
Leasing Consultant Leasing Officer Leasing Agent New Home Sales Consultant Building Manager Property Consultant Property Developer Settlements Officer Leasing Manager Real Estate Appraiser
+ 10 more
CPP51122

Diploma of Property (Agency Management)
Distance
52 weeks
$4,800
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Tenancy Officer Real Estate Agent
New Home Sales Consultant Leasing Agent Property Analyst Property Development Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Tenancy Officer Real Estate Agent New Home Sales Consultant Leasing Agent Property Analyst Property Development Manager + 4 more
CPP41419

Real Estate Agent Licence (QLD)
Blended, Online
12 months
$1,485
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Real Estate Agent Tenancy Officer
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Real Estate Agent Tenancy Officer
CPP41419

Unrestricted Real Estate Registration (WA)
Online
2 - 12 months
$0 - $900
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Real Estate Agent Tenancy Officer
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Manager Real Estate Agent Tenancy Officer
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Property Manager

A Property Manager oversees multiple properties, handling tenant relations, leasing, maintenance, and administrative tasks, requiring strong organisation and problem-solving skills.

Avg yearly income $79,976
Skill level Advanced

Real Estate Agent

Real Estate Agents facilitate the buying, selling, and renting of properties, acting as negotiators, coordinating sales, and managing open homes.

Avg yearly income $78,000
Skill level Advanced

Strata Manager

A Strata Manager oversees property operations, finances, and maintenance, liaising with stakeholders, requiring strong multitasking, communication, and problem-solving skills.

Avg yearly income $109,980
Skill level Advanced

Common questions

How much does a Tenancy Officer earn?

In Australia, a full time Tenancy Officer generally earns $1,530 per week ($79,560 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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Courses.com.au Team Industry expert

What are the job opportunities for a Tenancy Officer?

There are currently 14,800 people working as real estate representatives in Australia and a small percentage of these are hired as Tenancy Officers. The number of people in this industry has remained steady over the last five years.

Source: Australian Government Labour Market Insights

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Courses.com.au Team Industry expert

How do I become a Tenancy Officer?

A Certificate IV in Property Services (Real Estate) is a good starting point for a career as a Tenancy Officer. You could also enrol in a Certificate IV in Real Estate Practice or a Diploma of Property (Agency Management).

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Courses.com.au Team Industry expert

Further reading

How to start a career in Social Housing

16th March 2021)

Most popular real estate courses

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10th November 2023)

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