Cairns

Local Government Customer Service Assistant

A Local Government Customer Service Assistant works at the front desk or phone line of a local government authority. You might answer customer enquiries or direct questions to another staff member for further information. Local Government Customer Service Assistants might process customer payments, process applications or complaints or provide information on local government services.

Local Government Customer Service Assistants should have excellent interpersonal skills and be able to communicate with customers from a range of backgrounds. It’s important you can work as part of a team and follow correct procedures. Local Government Customer Service Assistants should be organised and be able to handle several tasks at one time.

Future demand Medium
Average yearly income $62,400
Skill level Unknown

Unfortunately, we currently have no courses available to show you

Related occupations

Further reading

How to start a career in Legal Services

17th June 2021)

What can you do with a Diploma of Legal Services?

22nd September 2020)

How to start a career as a Personal Assistant

2nd December 2021)