Vocational Education and Training
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This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
- Paraplanner
- Timber Dispatch Coordinator
- Bicycle Sales Assistant
- Dog Trainer
- Senior Rates Officer
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Fundraising Coordinator
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Location Manager
- Freelance Editor
- Administrative Coordinator
- Logistics Planner
- Business Process Analyst
- Corporate Accountant
- Marketing Analyst
The CHC30121 Certificate III in Early Childhood Education and Care qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. They support children’s wellbeing, and development in the context of an approved learning framework. Educators use a range of well-developed skills and knowledge using discretion and judgement when carrying out their work in the context of established policies and procedures. They may work independently or under the guidance of others, though in some contexts that guidance may not be on-site. Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.
To achieve this qualification, the individual must have completed a total of least 160 hours of work in a regulated children’s education and care service in Australia as detailed in the Assessment Requirements of units of competency.
Learn moreThe BSB40520 Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
This qualification focuses on empowering participants to effectively motivate, mentor, coach and develop team cohesion through effective leadership and forming the bridge between the management of an organisation and its team members.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- Team Administrator
- General Manager
- Presales Consultant
- Regional Manager
- Project Officer
- Retail Team Leader
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Community Engagement Officer
- Landfill Supervisor
- Investigation Manager
- Customer Success Manager
- Customs and Border Protection Officer
- Venue Manager
- Regional Coordinator
- Cellar Door Manager
- Head of Digital Strategy Transformation
- Operational Risk Manager
- Innovation Strategist
- Operations Officer
- IT Business Analyst
- Music Manager
- Sales Representative
- Telemarketer
- Sales Consultant
- Workshop Manager
- Cleaning Supervisor
- Plant Supervisor
- Airport Operations Manager
- Sheep Shearing Trainer
- Abattoir Supervisor
- Food Production Supervisor
- Workplace Inspector
- Rail Safety Manager
- Aerodrome Operations Supervisor
- Cabin Crew Supervisor
- Operations Specialist
- Scrum Master
- Workplace Relations Officer
- International Project Manager
- Tourism Manager
- Location Manager
- Production Supervisor (Timber Systems)
- Supply Planner
- Supply Chain Analyst
- HR Business Partner
- Change Management Consultant
- Director Of Nursing
- Risk Consultant
- Early Childhood Center Manager
- Pharmaceutical Production Supervisor
- Police Sergeant
- Sheriff
- Religious Education Coordinator
The CHC50121 Diploma of Early Childhood Education and Care qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. They may have responsibility for supervision of volunteers or other educators. Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.
To achieve this qualification, the individual must have completed a total of least 280 hours of work in a regulated children’s education and care service in Australia as detailed in the Assessment Requirements of units of competency.
Learn moreThis qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn more- Aged Care Worker
- Personal Carer
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Trainee Support Worker
- Disability Support Worker
- Home Carer
- Aboriginal Aged Care Worker
- Support Worker
- Aged Care Manager
- Patient Care Assistant
- Residential Care Officer
- Senior Support Worker
- Home Care Nurse
- Aged Care Coordinator
- Gerontologist
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn more- Personal Carer
- Aged Care Worker
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Disability Support Worker
- Trainee Support Worker
- Home Carer
- Aboriginal Disability Worker
- Disability Service Officer
- Disability Team Leader
- Senior Support Worker
- Mental Health Support Worker
- Home Care Nurse
- Disability Advocate
- Education Support Officer
- NDIS Worker
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
Learn more- Volunteer Coordinator
- Support Worker
- Youth Support Worker
- Youth Case Worker
- Aboriginal Community Care Worker
- Community Support Worker
- Outreach Worker
- Peer Support Worker
- Welfare Worker
- Animal Shelter Attendant
- Family Dispute Resolution Practitioner
- Alcohol and Drug Tester (AOD)
- Audiometrist
- Caseworker
- Community Arts Worker
- Hospital Social Worker
- NDIS Worker
This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn more- Aged Care Worker
- Personal Carer
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Disability Support Worker
- Trainee Support Worker
- Home Carer
- Care Coordinator
- Community Support Worker
- Patient Care Assistant
- Peer Support Worker
- Residential Care Officer
- Senior Support Worker
- Support Worker
- Trainee
- Kennel Hand
- Animal Shelter Attendant
- Remedial Yoga Therapist
- Hospital Orderly
- NDIS Worker
- Community Rehabilitation Worker
- Triage Nurse
- Doula
The CHC43015 Certificate IV in Ageing Support qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Learn moreThis qualification reflects the role of educators who are responsible for the day-to-day running of a regulated school age education and care service in Australia. They plan, implement and manage programs across all areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. Educators have responsibility for the supervision of volunteers and/or other staff.
Learn moreDuring this full day of interactive class activities; we cover in-depth the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies. First Aid Course – HLTAID011 Provide first aid, the training is relevant for all people who may be required to provide a first aid response in a range of situations, including community and workplace settings. It meets the requirements of a ‘senior first aider’ and incorporates hands on CPR demonstrations on both adults and infants with and without the use of a pocket mask. It also covers asthma attack management, anaphylaxis treatment and basic life support techniques. This certificate has 3 year validity.
Learn moreThis 4 hour course covers the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines. This unit applies to all workers who may be required to provide CPR in a range of situations, including community and workplace settings. The Australian Resuscitation Council recommends that all those trained in CPR should refresh their CPR skills at least annually.
Learn moreThis full day session is designed specifically for educators and support staff working within an education and care setting who may be required to respond to a first aid emergency, including asthma and anaphylactic emergencies. This includes early childhood workers and educators who work with school age children in outside school hours care and vacation programs. This training satisfies ACECQA requirements for first aid, anaphylaxis management and emergency asthma training and covers the skills and knowledge required to provide a first aid response to infants, children and adults in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies. This class covers all the skills and knowledge required to provide a first aid response to any infant, child or adult including the use of all 3 mannequin types during CPR. This certificate has 3 year validity.
This course is suitable for anyone working in long day care, family day care, preschool and outside of school hours (OOSH) care services.
Learn moreThe CHC30221 Certificate III in School Based Education Support qualification reflects the role of workers who assist teachers and support student learning in a range of classroom settings. They complete general administrative as well as operational tasks to support students with learning under the guidance of a teacher or other educational professional. Work requires use of discretion and judgement within the boundaries of established policies and procedures. Education support workers work mainly with students in classroom settings in primary or secondary schools, as defined by State/Territory legislation.
To achieve this qualification, the individual must have completed a total of least 100 hours of work in a classroom environment catering to primary or secondary school students, within at least one school in Australia as detailed in the Assessment Requirements of units of competency.
Learn moreThis qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.
Learn moreThe CHCPRT025 Identify and report children and young people at risk (Child Protection) unit describes the performance outcomes, skills and knowledge required to identify children and young people who are at risk and report in line with legislative requirements. This work occurs within legislative and policy frameworks and carries a duty of care responsibility.
This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.
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