We have been delivering specialist technical training and licensing compliance solutions to financial workplaces for over two decades. Our founders strived to improve the quality of financial services education in Australia – a legacy you can trust continues steadfastly to this very day.
Engaged in genuine partnerships with our clients, we actively listen, formulate ideas and develop solutions with you. What differentiates us is that we seek to contextualise our learning; it is practice-based and focuses on how individual proficiency boosts organisational capability.
Our learning provides the financial services industry with professionals who embody the highest standards of technical proficiency, principled leadership and foresight to plan for change. We are Registered Training Organisation (RTO Code 90725) and an ASIC authorised assessor. Our wealth of in-house educational expertise and extensive financial services practitioner network assures that your learning will comply with regulatory requirements.
Our FNS41422 Certificate IV in General Insurance is designed for individuals working in the insurance sector who want to deepen their knowledge and skills about insurance products and services, and are interested in pursuing more senior roles.
Students will learn about regulation and standards applicable to general insurance, analysing client needs, and applying products and services to match customer situations.
Knowing how to communicate with customers, implement customer service strategies, and resolve customer complaints are key components covered in this course. Additionally, students will have the opportunity to examine approaches for leading and managing individuals and teams.
Learn moreOur FNS41820 Certificate IV in Financial Services is designed for individuals working in financial services who want to deepen their knowledge and skills about products and services and are interested in pursuing more senior roles.
You will learn about regulation and standards applicable to the sector, analysing client needs, and applying products and services to match customer situations. Knowing how to communicate with customers, implement promotional and customer service strategies, and resolve customer complaints are also important and covered in this course. Additionally, students will learn approaches for leading and managing individuals and teams.
This course is suitable for participants working in the finance industry, particularly those in banking and non-cash payment products, and providing general advice in general insurance products.
Learn moreOur nationally recognised qualification FNS51220 Diploma of Insurance Broking is designed to provide relevant industry knowledge and skills for a successful career in insurance broking.
Get comprehensive learning on all your general insurance essentials, including licensing and regulation, the make-up of the insurance industry, insurance products and services, the insurance broking process, handling insurance claims, advising clients with complex needs, and marketing and practice management skills.
Undertaking a qualification enhances your professional credibility, allowing you to develop knowledge and skills that ultimately benefit your practice and your customers. Providing fit for purpose, industry-relevant learning is our way of ensuring you stay up to date and well-equipped in an evolving insurance landscape.
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