Australian Community and Management College
Diploma of Community Services (Case Management)
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
This qualification is delivered online through a combination of written and visual lesson materials and assessments.
Delivery mode
Australian Community and Management College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
- 16 years of age or over at time of enrolment
- Satisfactorily completed Year 10 or equivalent
- Access to a computer (desktop or laptop), tablet or smartphone. It is recommended assessment activities are completed on a computer or tablet only.
- Access to an internet connection and an email address
- Ability to read and comprehend course materials
- Ability to allocate appropriate study hours per week to complete online material and assessments
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Diploma of Community Services (Case Management) will prepare you for the following roles.
Housing Officer
Housing officers work with other welfare support workers to ensure those in need have a roof overhead when they lay down to sleep at night. Housing...
Family Support Worker
Family Support Workers work closely with parents and their families — providing guidance and emotional support, as well as identifying children and...
Support Worker
A support worker provides assistance to those having difficulty living their everyday lives. This aid can come in a variety of forms, including hel...
Community Corrections Officer
It's important that those who have been convicted of crimes know what services and resources are available to help them with life going forward. Th...
Community Development Worker
A community development worker focuses on how to best enhance the public offerings of the neighbourhood or other community in which they work. Thes...
Senior Support Worker
A senior support worker takes a leadership role in providing assistance for those in need, including those living with disability and aged citizens...
Welfare Worker
Welfare Workers help marginalised, isolated and disadvantaged people access social welfare services and community support. Your daily job involves...
Youth Justice Officer
Youth Justice Officers supervise young people in custody, supporting their personal development and referring them to essential services, education...
Outreach Worker
Outreach Workers raise awareness and educate the general public about issues in the community, such as mental health, then build relationships with...
Intake Worker
An Intake Worker conducts initial assessments of clients at welfare services such as mental health clinics or drug and alcohol rehabilitation facil...
Aboriginal Community Care Worker
An Aboriginal Community Care Worker supports Indigenous people to improve their health and well-being. You might be involved with a particular prog...
Case Manager
A Case Manager, also known in some circles as a case worker, plays a huge role in helping clients and patients get the support they need. In genera...
Community Care Worker
Community Care Workers work at nursing homes, aged care facilities, rehabilitation units, adult care and group homes. They provide children and adu...
Social Worker
A social worker is somebody who helps people navigate everyday issues brought on by a range of factors, including but not limited to, physical and...
Park Manager
Park Manager oversees daily operations of parks, ensuring high standards of customer service and facility maintenance. Responsibilities include man...
Rehabilitation Counsellor
A Rehabilitation Counsellor helps people navigate everyday issues brought on by disability, injury, addiction and poor health. They often are broug...
Life Coach
A Life Coach works with clients on a range of either personal or professional issues. You might support clients to reach a particular goal or chang...
Remedial Yoga Therapist
A Remedial Yoga Therapist provides yoga instruction to treat clients with a range of health issues. You might address physical problems or chronic...
Intelligence Officer
An Intelligence Officer gathers, analyses, and interprets information to support national security and intelligence operations. You might work with...
Case Worker
A Case Worker provides support to individuals and families facing social, emotional, and financial challenges. You might work in healthcare, social...
Regional Coordinator
A Regional Coordinator manages operations within a designated area, focusing on service delivery and compliance with standards. Responsibilities in...
Family Dispute Resolution Practitioner
A Family Dispute Resolution Practitioner works with families dealing with conflict. You’ll support people to work through issues relating to parent...
Financial Counsellor
A Financial Counsellor provides advice to people experiencing financial problems. You might work for a not-for-profit organisation, a government ag...
Conservation Manager
A Conservation Manager works to protect environmental areas from development or degradation. You might focus on wildlife or plant preservation, are...
Student Experience Officer
A Student Experience Officer works with students to make sure they’re getting the most from their educational experience. You might work at a schoo...
Council Member
A Council Member is elected to represent an electorate in a local government authority. You’ll assist with government decision making and address c...
About Australian Community and Management College
Australian Community & Management College is a specialised Registered Training Organisation (RTO 45239). We are a provider of quality adult education in the areas of business and community services empowering students with skills for potential future opportunities and advancement.
