Work Skills
Certificate II in Hospitality
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
The SIT20322 Certificate II in Hospitality provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.
Delivery mode
Work Skills offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Locations
- 15 Wynnum Road Norman Park
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Hospitality will prepare you for the following roles.
Hotel Receptionist
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
Hotel Porter
A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...
Waiter
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
Cafe Attendant
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
Gaming Attendant
A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might p...
Bar Attendant
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
Catering Assistant
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
Concierge
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...
Kitchen Attendant
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
Barista
A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...
About Work Skills
More than 50,000 students have successfully graduated in qualifications or short courses. Work Skills pioneered face to face training in the workplace rather than the traditional classroom. We created and launched WOLAS (Work Skills Online Learning and Assessment System) more than a decade ago so that students, employers and stakeholders can access digital learning anywhere, anytime. Work Skills delivers a wide range of qualifications across the Automotive, Hospitality, Business and Media industries.
The Work Skills well-established and industry-embraced learning model engages employers as partners, to ensure the student is provided support, and communication and is given every opportunity to succeed in their career path. All training is delivered in the workplace, which allows every student to receive a customised training plan to suit the employer’s needs and resources and the student’s preferred learning style and pace. Learning and assessment in the workplace have become more and more essential to Australian business' demands, as it’s flexibility leads to more cost-efficient and productive outcomes.
